- Paladin, Inc (New York, NY)
- Paladin Consulting is currently hiring a Associate Lead Help Desk III to join our team working onsite at our client's office located in New York, NY. We work ... part of the family. Job Title: Associate Lead Help Desk III Work Location: New York, NY Duration: 4...service level agreement support to customers to ensure team attains the contractual service level requirements,… more
- Metasys Technologies, Inc. (New York, NY)
- …base. Provide service level agreement support to customers to ensure team attains the contractual service level requirements, participate in escalation ... Test.Covid vaccination requiredDriving- 25%-50% (Personal vehicle)Role: Associate Lead Help Desk IIILocation: New York, NY 10017Duration: 6 months (Possible… more
- Careerbuilder-US (Secaucus, NJ)
- …experience within the enterprise computing space. Experience working in an IT support environment Analytical, problem-solving, and detail-oriented Strong oral and ... positive, deliberate, and focused thinking Contributes to a positive and effective team environment by sharing information with others, contributing to regular … more
- Randstad US (New York, NY)
- …a corporate environment Job Duties -Oversee the day-to-day operations and performance of the IT Service Desk team ; hands-on resolving escalated technical ... issues Job Requirements -- Oversee the day-to-day operations and performance of the IT Service Desk team - Coach all team members and provide… more
- City of New York (New York, NY)
- …- Create executive reports and dashboards to report on the IT Project and Service Desk team 's weekly tasks, progress, and individual performance. - ... complex information technology projects related to IT Operation and IT Service Desk from initiation to completion, including defining project scope,… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- …/ Hybrid Seeking an IT manager with experience in growing a Technical Support and Service Desk team (not an Operations Team ). You will be responsible ... goal setting and coaching to other members of the Service Desk team . Your experience...FAQs and web-based guides and provide content to the IT Intranet page. + Oversee service delivery… more
- Lloyd Group (New York, NY)
- … Engineer Onsite acts as Lloyd's representative at our client's office(s). A member of our Service Desk team , they are partially dedicated to a client and ... ways to improve performance and be passionate about the service you provide. + Communicate with the team...reported. Queue Call Receiver + Participate in the Lloyd Service Desk queue by answering calls within… more
- Robert Half Technology (New York, NY)
- Description We are offering an opportunity for a skilled IT Help Desk Specialist to join our team in New York. This role is integral to our IT ... VPN technologies, and ensuring the smooth operation of our service desk . This is a contract position....and implement effective solutions * Work collaboratively with the IT team to improve systems and processes… more
- Restaurant Depot (Whitestone, NY)
- …required. Duties & Responsibilities (includes but, not limited to the following) * Provide service desk and technical support to users * Receive and respond to ... and/or hardware problems * Evaluate, prioritize and respond to service requests with a resolution * Perform analysis and...to work independently as well as cooperatively in a team -oriented environment * Ability to successfully interact with all… more
- TEKsystems (New York, NY)
- …an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for ... basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
- KPMG (Stamford, CT)
- …is currently seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which is part of KPMG ... **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 20 **Function:** Business… more
- MTA (New York, NY)
- …The needs of the OIG IT Department may require the Desktop & Help Desk Technician to work at off-site locations within the MTA geographic service area ... critical business functions and customer-facing services. + Provides Desktop & Help Desk support for all IT -related technical problems and services, including… more
- TEKsystems (New York, NY)
- …clients. This role will provide customer-friendly assistance to clients having trouble using IT products. The Service Desk Analyst will troubleshoot, ... Description: Position Overview: As a Service Desk Analyst, you will provide...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... (Technical Support) I, to function as Service Desk Associate, who will: - Promptly...to request assistance or report a problem with an IT service , application, software, or hardware. Communicate… more
- Robert Half Technology (New York, NY)
- Description We are looking to recruit a skilled Help Desk Analyst to join our team in New York. In this role, you will provide expert-level technical support to ... is pivotal in maintaining our high standard of customer service by resolving hardware, software, and network issues promptly...team to ensure the smooth operation of the IT systems. Required skills: * Proficiency in Microsoft Office… more
- Robert Half Technology (New York, NY)
- Description We are offering a contract opportunity for a Help Desk Analyst III in the asset management industry, located in New York, New York. The Help Desk ... productivity among users * Use System Center Configuration Manager to streamline IT operations * Provide support for IOS/Android devices * Possess basic knowledge… more
- Robert Half Technology (New York, NY)
- Description We are looking for a proficient Help Desk Analyst III to join our team in New York, New York. The successful candidate will play a crucial role in ... our IT department, providing both remote and in-person troubleshooting for...skills * Ability to work independently and in a team * Proven customer service skills *… more
- S&P Global (New York, NY)
- …- email, chat, voice video, conferencing etc * Previous experience within a Technical Service Desk /Desktop role in a Customer Service environment Good to ... Role:** **Role overview:** We are looking for an experienced IT ServiceDesk Analyst to be part of the OSTTRA...have: * Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM… more
- Singer (Paterson, NJ)
- … tickets, answering tickets in the Track- IT queue, and collaborating with the IT Service Desk Coordinator to ensure timely issue resolution. + ... of self-managing multiple projects? Do you consider yourself a team player but can also work independently? Are you...are completed on time, along with providing assistance handling service desk tickets. This position requires the… more
- Terumo Medical Corporation (Somerset, NJ)
- Sr IT Support Specialist Date: Jun 18, 2024 Req...for service requests. + Enter tickets in Service Desk ticketing software and accurately categorize, ... level resolution. + Play an active role in developing, maintaining and documenting Service Desk processes, process improvements and procedures + Assist in… more
