- Mizuho Corporate Bank (New York, NY)
- Join the Mizuho team as an ITSM Analyst ! We are seeking an ITSM Analyst with a specialization in Incident and Problem Management. In this role, you will ... and remove the root cause of potential problems before they result in incidents. The ITSM Analyst is a key member of the ITSM Operations team with a long… more
- Hackensack Meridian Health (Edison, NJ)
- …serve as a leader of positive change. The **Information Technology Service Management ( ITSM ) Business Analyst ** will be responsible for overall coordination with ... A day in the life of a **Information Technology Service Management ( ITSM ) Business Analyst ** at **Hackensack Meridian** **_Health_** includes: + Assist… more
- Mastercard (Harrison, NY)
- …drives innovation and delivers better business results. **Title and Summary** Analyst - Supplier Resilience (Operational Resilience) Analyst responsible for Third ... mission. Overview Reports to the Operational Resilience Supplier Resilience Lead Analyst as a member of Mastercard's Corporate Security Enterprise Resilience Team.… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …self. Become a **maker of possible** with us. **Job Description** The Microsoft 365 Analyst is a member of the Workplace Technologies team which is responsible for ... and day to day operation. As a Microsoft 365 Analyst you will be working together with your fellow...levels where applicable + Review and analyze reporting on ITSM processes and Service Level Agreements to identify inefficiencies… more
- Robert Half Technology (New York, NY)
- Description We are offering a contract opportunity for a Help Desk Analyst III in the asset management industry, located in New York, New York. The Help Desk ... Analyst III will be responsible for providing high-level technical...with Desktop Hardware is necessary * Proficiency in ServiceNow ITSM required * Must have experience with Microsoft Windows… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- **Job Description Summary** IT Operations Analyst is responsible for managing day-to-day support and operations activities for BD's applications and infrastructure. ... + One of the primary responsibilities of an IT Operations Analyst is to supervise an organization's applications for irregularities and performance… more
- RWJBarnabas Health (Livingston, NJ)
- Field Services Analyst II, Onsite, New JerseyReq #:0000151233 Category:Information Systems and IT Status:Full-Time Shift:Day Facility:RWJBarnabas Health Corporate ... processes, and applications. + Provide thorough documentation and timely updates within ITSM ticketing system + Evaluate all assets to ensure security compliance… more
- PSEG (Bethpage, NY)
- …a direct report to the Technology Group Product Manager. The IT CMDB Analyst is responsible for administering and executing the configuration management process and ... integrity and completeness of the IT asset inventory. * Works with other ITSM processes to understand new requirements and identify how Configuration management can… more
- RELX INC (Norwalk, CT)
- …and API's + Understanding of Data Flows & Reporting + Proven knowledge of ITSM tools & processes + Experience in multiplatform environments + Proven ability to ... manage an array of Application Technologies (Cloud/SaaS/On-Prem/Legacy). + Ability and willingness to learn and adapt to new technologies + Advantageous to have knowledge within HTML, CSS, Javascript, SQL, AWS Support Requirements: + Strong problem-solving… more
- S&P Global (New York, NY)
- **About the Role:** **Role overview:** We are looking for an experienced IT ServiceDesk Analyst to be part of the OSTTRA journey! The role is directly responsible ... permissions, including Group policies. * Ability to work from ITSM tools such as Jira and self-prioritize workstack. Act...ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification * Experience & expertise in working with… more
- Capgemini (New York, NY)
- …ITIL Service Strategy and/or Service Design + ITIL Process design experience + ITSM knowledge + ITIL certification or training + Six Sigma and/or Agile/Scrum + ... structuring deals to differentiate from the competition . Works with Deal Analyst to set up commercial modeling tools and create pricing structure; communicates… more
- City National Bank (Jersey City, NJ)
- …Management Lead is a People Manager position who will have Incident Management Analyst direct reports. Works with all T&I support teams across the enterprise to ... year in an Incident Management focused role **Skills and Knowledge** + ITSM Toolset and SharePoint experience preferred + ITIL V4 Foundation Certification preferred… more