- Amazon (Newark, NJ)
- …and inspire each other. Imagine your future with us. ABOUT THIS ROLE As a Program Manager you will drive the strategy and execution of large, complex programs ... (VoC) insights. ABOUT YOU You'll assist in transforming customer service delivery as we scale globally...to achieve significant automation and cost optimization. As a Program Manager , you will - Work across… more
- Amazon (Newark, NJ)
- …collaborating with stakeholders across Audible and Amazon to deliver world-class customer service . As a Program Manager , you will - Manage ... your future with us. ABOUT THIS ROLE As a Program Manager you'll manage a small number...Customer insights. ABOUT YOU You'll work cross-functionally with Customer Service leads and partner teams to… more
- Delta Air Lines, Inc. (New York, NY)
- …and providing Human Resources leadership. This position will support the Airport Customer Service operations and will be based in JFK. Responsibilities: ... you'll help us Keep Climbing (overview & key responsibilities) The Human Resources Manager role is responsible for human resources field support for an assigned… more
- Intuit (New York, NY)
- **Overview** This role is for a Program Manager on the Service Partner Team at Mailchimp. This team supports marketing agencies that sell Mailchimp services ... to their customers. The Program Manager will collaborate with stakeholders, lead...stakeholders (Product Development, Marketing, Sales, Sales Operations, Data Science, Customer Success) relevant to the Service Partner… more
- American Airlines (New York, NY)
- …support through a variety of mechanisms in order for them to deliver superior customer service + Coaches and mentors frontline team members in skill development, ... customer service elevation and company culture behaviors...right tools, resources and support you need. + 401(k) Program : Available upon hire and, depending on the workgroup,… more
- CoreSite (Secaucus, NJ)
- …manage support resources to ensure accurate work orders + Ensure excellent customer service throughout the project lifecycle by anticipating customer ... Manager is responsible for the timeliness, accuracy, and customer satisfaction related to customer deployments and...detail is mandatory + Passionate drive to deliver world-class customer service + Strong interpersonal skills are… more
- Compass Group, North America (Edison, NJ)
- …need)** **Requirement: Able to adjust to changing circumstances, time management, and client/ customer service experience** **Salary:** $65,000 - $75,000 / year ... Interested in joining our team? You bring the enthusiasm, customer service , and commitment; we'll supply the...Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace… more
- Liberty Utilities (Hewlett, NY)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...utility services. **Accountabilities** + Oversee Liberty's Voice of the Customer Program ensuring the enterprise utilizes … more
- Capital One (New York, NY)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... regulations and guidance. While working within the Compliance Management Program framework, the Senior Manager is responsible...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- The Hertz Corporation (White Plains, NY)
- The ** Customer Operations Manager ** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the Customer ... for overall operating performance, customer satisfaction, positive employee culture, service , budgets, safety, and vendor relations. The Manager may lead… more
- PNC (New York, NY)
- …to contribute to the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be based in Pittsburgh or ... basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC is seeking to transform its Retail...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …Become a **maker of possible** with us. Position Overview We're looking for a dynamic Customer Quality Manager to join our MDS-B2B team! In this pivotal role, ... needs Complaint Resolution Excellence + Serve as the central point for customer product/ service complaints + Gather comprehensive information for thorough… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... Customer Success Manager New York, New...strategies proactively + Promotes new key products, benefits, and program initiatives to the customer + Provide… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …teams. Our customers are leaders in the aerospace, marine, and military markets; the Senior Program Manager is the customer advocate and primary point of ... company where your work supports a mission that makes a difference-apply today! Senior Program Manager (Power & Actuation Systems) Overview: Senior Program … more
- WestRock Company (Deer Park, NY)
- … Hours: 8am-5pm Monday-Friday Salary: $50,000-$60,000/yr Opportunity summary: As a Senior Assistant Customer Service , you will represent Smurfit Westrock to the ... customized reports and share data with customers. * Generate customer issues and support the Quality Manager ...High School diploma or GED (Preferred Associate/bachelor\u2019s degree) * Customer service or related work experience in… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …teams. Our customers are leaders in the aerospace, marine, and military markets; the Senior Program Manager is the customer advocate and primary point of ... company where your work supports a mission that makes a difference-apply today! Senior Program Manager (Space Systems) Position Profile: The Senior Program … more
- MTA (New York, NY)
- …strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: The Program Delivery and Process ... 11, 2025 Description POSTING NO. 13722 JOB TITLE: Senior Manager Program Delivery & Process Management DEPT/DIV:...to ensure we deliver what is "right" for the customer , internal, and external. + Comfortable working with data… more
- Microsoft Corporation (New York, NY)
- …for a highly motivated and passionate **Senior** ** Customer Success Account Manager (CSAM)** to drive program management for strategic customers that have ... who are supporting customer success. The Senior Customer Success Account Manager builds and executes...and Microsoft's portfolio. - You will promote organizational and customer success strategies. - You will lead program… more
- Amazon (New York, NY)
- …their Connect investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be responsible for helping guide ... with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run… more
- Pentax Medical (Montvale, NJ)
- …prevention onsite troubleshooting, process improvement Responsibilities of Field Service Manager + Lead and manage all field-based Customer Experience ... solutions to the global medical community. Position Opening: Field Service Manager Why JOIN Us? We are...safe handling, appropriate cleaning/disinfection and storage. + Implement a program for customer process intelligence that allows… more