- Percepta (Rockleigh, NJ)
- …Day, You'llCoordinate towing and roadside services for ownersProvide highest level of customer support through omni-channel solution ( voice calls, emails, chat, ... membersResponsible for proper documentation and coding in Volvo proprietary softwareAdvise Customer Care Center Manager , Supervisor, Team Leader and/or… more
- Percepta (Mahwah, NJ)
- …Coordinate towing and roadside services for ownersProvide the highest level of customer support through omnichannel solutions ( voice calls, emails, chat, and ... membersResponsible for proper documentation and coding in Volvo proprietary softwareAdvise Customer Care Center Manager , Supervisor, Team Leader, and/or… more
- Percepta (Mahwah, NJ)
- …Day, You'llCoordinate towing and roadside services for ownersProvide highest level of customer support through omni-channel solution ( voice calls, emails, chat, ... or concerns with customer handling (or product/service-related issues) to the Customer Care Center Manager , Supervisor, Team Leader and/or appropriate Field … more
- Amazon (New York, NY)
- … program from end to end-- defining metrics and processes. As the Owner for the Voice of the Customer (VOC) program you will be responsible for developing ... a robust and cohesive VOC program that allows our organization to react to customer escalations seamlessly. You will leverage data to drive proactive actions… more
- Amazon (New York, NY)
- …AWS Marketing Customer Experience team is seeking a highly skilled Senior Technical Program Manager who will own the full program responsibilities for ... development team(s) that would be affected, and the product manager for that area, if one exists to simplify...human-centric design and expression. We serve as the trusted voice of the AWS customer and operate… more
- Amazon (New York, NY)
- …The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program . The Strategic Customer ... program . The key responsibilities of a Strategic Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (New York, NY)
- …The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Edison, NJ)
- …Sustainable Packaging Customer Experience Org. In the position of Sr Technical Infrastructure Program Manager , Deploy & Ramp Up, you will take a lead role in ... unique role and privilege to work backwards from our customer needs and represent their voice through...with high quality. The team, comprised of Technical Infrastructure Program Managers (TIPMs), engages in product design reviews early… more
- LinkedIn (New York, NY)
- …Sales Solutions (LSS) Customer Success is looking for a motivated and experienced Program Manager to join our Customer Success Strategic Programs team. ... to engagements playing a vital role in representing the voice of the customer and CSMs, incorporating...Cross functional collaboration and negotiation skills **Suggested Skills:** + Program Management + Customer Success + Negotiation… more
- Amazon (Brooklyn, NY)
- …within ambiguous situations - +3 years of experience as a translator, editor, project manager , program manager or similar role with translation agencies, ... looking for a skilled candidate to take ownership of program management and process improvement to deliver a culturally...globally. Join us as we take the Amazon Music voice and brand to every edge of the map!… more
- Amazon (New York, NY)
- Description GOEX is looking for a Senior Program Manager with a demonstrated passion for building innovative new mechanisms that support our global mission to ... become Earth's Best Employer. As a Senior Program Manager on the GOEX PMO team,...inform direction of the business. - Empathy for the Voice of the Associate and Managers: Develop a keen… more
- Amazon (New York, NY)
- …we would love to talk to you. Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Global Financial Services team to ... acceleration frameworks effectively. * You will serve as the customer 's cloud journey coach and be the voice...teams * To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- CVS Health (New York, NY)
- …together in a supportive, collaborative and agile environment. **Position Summary** The Manager of Retail Customer Experience will have primary responsibility ... that deliver business results, and will act as a voice of the customer champion for CVS...creation, results reporting, and presentation building 4. Supporting CX Program , including (but not limited to): managing communication and… more
- Amazon (New York, NY)
- Description We are seeking a Sr. Customer Solutions Manager (CSM) to join our global Healthcare & Life Sciences Industry team. In this highly visible role, the ... ideas, tools and mechanisms *You will serve as the customer 's cloud journey coach and be the voice...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …in the world including The Boeing Company, Lockheed Martin, NASA & Northrop Grumman. Program Manager (PAS) Overview: Program Manager leads multiple ... primary point of contact for customers for these phases. Program Managers perform project planning, progress measurement, scope control,...inputs. Scrubbing proposal Bases of Estimate. + Be the voice of the customer within Marotta with… more
- BlueTriton Brands (Stamford, CT)
- …**Job Description** We are currently seeking a high caliber and dynamic ** Customer Development Manager ** reporting into the Director, Channel Sales Development. ... customer and customers aimed at providing a unified voice and direction to help accomplish customer ...and has committed to be verified under their WAVE program . BlueTriton Brands is proud to be an Equal… more
- Amazon (New York, NY)
- …assessments and ensures products are compliant with industry standards. A Senior Technical Program Manager is expected to seek out and clearly communicate ... supported by security risk management services, as well as technology/industry trends and the voice of the customer . You will join an expanding team, leverage… more
- Kuehne+Nagel (New York, NY)
- …Key Account Managers to join our sales team within the National Account Program . **Your Role** Our Director, Key Account Managers are strategic consultants with the ... partnerships. We're looking for vertical specific and generalist account manager experience. **Your Responsibilities** + Directly responsible for important accounts:… more
- Amazon (Brooklyn, NY)
- …for you! We're looking for a skilled candidate to take ownership of program management and process improvement to deliver a culturally accurate experience of the ... globally. Join us as we take the Amazon Music voice and brand to every edge of the map!...programming verticals - Maintaining and improving the language quality program and/or operations for the team - Working with… more
- Amazon (New York, NY)
- …their communities on a global scale. We are looking for a dynamic and passionate Localization Program Manager to join our team. In this role, you will play a key ... with cross-functional teams including Engineering, Design, Product, Marketing, Creative, Customer Trust, and Partnerships, both in the US and internationally.… more
