- Intuit (New York, NY)
- …and Mailchimp. This role requires a strategic, analytical thought leader to steer our Voice of Customer (VoC) program, which measures trends in customer ... how we can improve quality of insights while reducing burden on the customer + Lead high visibility, complex projects - design learning plans and synthesize… more
- American Express (New York, NY)
- …Express. **How will you make an impact** **in** **this role?** We're looking for a Senior Staff Engineer, Commercial AI/ML to be the technical leader for AI in ... as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact,...the technical strategy for implementing AI at scale across customer facing and internal use cases for GCS +… more
- Amazon (New York, NY)
- …stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all ... Description The Senior Brand Strategist drives global brand and creative...with Brand Insights team to conduct, analyze, and synthesize customer and creative research to inform brand and marketing… more
- Sinclair Broadcast Group (New York, NY)
- …+ Facilitation across management and staff levels. Co-location and virtual. + Voice of the Customer data collection and analysis. + Service Model development ... Practice desired. Must have track record of success in Voice of the Customer (VOC) and ...the VP Enterprise Transformation and work within the CIO's senior management team. **Specific Duties:** + Lead and promote… more
- Mount Sinai Health System (New York, NY)
- …* Thrive in fast-paced work environments * Seek to improve the status quo The Senior Director - Customer will lead the growth and success of Mount Sinai ... Solution's direct to customer business by leading new growth opportunities through direct-to-union, employer, and/or partner sales or account management. The… more
- MongoDB (New York, NY)
- …around platform investments 12-18 months ahead of market demand + Champion the Customer & Innovation: Act as the voice of customers building mission-critical ... This team operates at the intersection of infrastructure innovation and customer impact-building the foundational platform capabilities that will define how… more
- Amazon (New York, NY)
- …track progress and manage through obstacles to achieve your objectives * Serve as the voice of the customer , and pursue new and innovative solutions that will ... stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all… more
- Amazon (New York, NY)
- …stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all ... roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to...to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging… more
- Medtronic (Manhattan, NY)
- …experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and ... quality in our products, processes and systems by being accountable, having a voice , and taking action. We are seeking a committed professional to join our team,… more
- US Tech Solutions (New York, NY)
- …test, learn, and identify the most compelling and effective messaging to drive customer acquisition and engagement. The ideal candidate is a strategic thinker who is ... for new and existing features. + **Insights-Driven Strategy:** Act as the voice of the consumer, synthesizing market trends, competitive analysis, and raw consumer… more
- Planned Parenthood of Greater New York (Queens, NY)
- …sites. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES * In collaboration with the Senior Director, Clinical Practice Operations, manages nursing staff in procedural ... and sexual reproductive health services. * In collaboration with the Senior Director, Clinical Practice Operations and health center operations leadership, develops… more
- Amazon (New York, NY)
- …engagement, retention, and satisfaction across diverse user groups. - Serve as the voice of the customer and represent diverse household needs in technical ... Description We are seeking a Senior Product Manager - Tech to lead the...conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and… more
- Educational Alliance, Inc. (New York, NY)
- …used by Youth Programs with Senior Manager, Operations & Engagement + Train in " voice ". Understand our values and how we implement them in family and staff ... hearts and hands. 14Y After School is a neurodiverse community, and all staff members are responsible for supporting neurodivergent and neurotypical children to have… more
- Huntington National Bank (New York, NY)
- …to achieve client and organizational growth objectives. + Champion the brand and be the voice of the customer . Serve as an advocate for the customer ... will serve as a point person in determining the customer 's needs, meeting them through the seamless delivery of...position reports to the Head of CMFG, or another senior leader determined by the Head of the group.… more
- American Express (New York, NY)
- …representing ~5,000 active customers. The role will have significant interaction with senior business leaders, Finance, and staff groups. The position also ... as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact,...leadership opportunities. The successful candidate will closely work with senior leaders in the GCS organization, Finance, FP&A, Pricing,… more
- Wolters Kluwer (New York, NY)
- …nuanced customer needs into strategic product roadmaps, and championing voice -of- customer initiatives that drive adoption, retention, and commercial growth + ... Manager, this role is accountable for driving commercial success, customer satisfaction, and market expansion across the US market....a value proposition and secure buy-in and support from senior executive leadership, peers, and staff . +… more
- Cengage Group (New York, NY)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The ** Senior Director of** **State** **Government Affairs** will be responsible… more
- IQVIA (New Providence, NJ)
- …to optimize results. + Engage with clients to understand their needs, represent voice of the customer to the organization, and tailor solutions accordingly. ... + Build and maintain trusted relationships with senior executives at top pharmaceutical, biotech, and med-tech companies. + Facilitate business review meetings and… more
- WestRock Company (Deer Park, NY)
- …robust product and process improvements * Plan, lead, and measure process and voice of customer performance and quality system effectiveness and make adjustments ... for tracking, analyzing, and leading initiatives for all internal quality and customer complaint issues. You are also responsible for coordinating and executing the… more
- Amazon (New York, NY)
- …stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all ... etc) and will be crucial in delivering concepts and copy in Amazon's unique brand voice . The ideal candidate has a passion for world-class work, is a digital native… more