- Novo Nordisk (Plainsboro, NJ)
- … customer feedback is integrated into their processes and initiatives. The voice of customer program lead will build a team to support the needs of ... you ready to experiment with us? The Position The Voice of Customer (VoC) Program Lead will spearhead the enterprise-wide Novo Nordisk Inc (NNI) VoC… more
- Amazon (New York, NY)
- … program from end to end-- defining metrics and processes. As the Owner for the Voice of the Customer (VOC) program you will be responsible for developing ... and cohesive VOC program that allows our organization to react to customer escalations seamlessly. You will leverage data to drive proactive actions that will… more
- AIG (Jersey City, NJ)
- …reimagining the way we help customers to manage risk. Join us as an AVP, Voice Services Engineer to make more of your specialist expertise and experience. Make your ... drives innovation across the organization. How you will create an impact The core voice architect is a technical subject matter expert focused on all areas of… more
- HSBC (New York, NY)
- **Description** Trade Floor Voice Subject Matter Expert Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique ... and the planet we all share. The Trade Floor Voice Subject Matter Expert will be responsible for working...skills in our ever advancing landscape + Ability to lead issues, and outages at a very high level,… more
- Amazon (New York, NY)
- …lead cross-cutting engagements that concurrently activate multiple customers. These 1-many customer engagements raise brand awareness, capture the voice of ... Description As a Strategy and Transformation Lead for Amazon Web Services (AWS), you will...and experience across two core functional areas: 1. The Customer Transformation function works hand-in-hand with Sales, Executive Advisors,… more
- Wells Fargo (New York, NY)
- …data systems, voice and other technical products and services + Lead and mentor a team of network engineers, providing technical guidance and support ... cutting-edge services to our clients. This position is seeking a highly skilled Lead engineer to drive innovation, passionate in technology and strong background in… more
- Google (New York, NY)
- …years of experience managing projects and working with analytics, software coding, or customer -side web technologies. + 10 years of experience with data analysis and ... team of Partner Technology Managers, Partner Engineers, Solutions Consultants, and Program Managers manage operations and partner support for YouTubeTV and YouTube… more
- US Bank (New York, NY)
- …of an audit coverage strategy for AI, including Generative AI, as well as lead audits focused on AI to assess the Company's governance, risk management framework and ... Banking, Online Banking, Open Banking (Application Programming Interface (API)), and Voice Assistant. The audits conducted by the candidate support execution of… more
- MUFG (Jersey City, NJ)
- **Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading ... will provide more details. **Job Summary** In this role you will manage, lead , mentor and build a talented software engineering team to deliver leading applications,… more
- Amazon (Edison, NJ)
- …organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle ... Experience Org. In the position of Sr Technical Infrastructure Program Manager, Deploy & Ramp Up, you will take...ability to build relationships and capture and synthesize the voice of the customer . Come help us… more
- Amazon (New York, NY)
- …seeking a Strategic Customer Success Manager to shape the future of the program . The Strategic Customer Success Manager drives business growth for some of ... and services, and delivering a positive experience with our program . The key responsibilities of a Strategic Customer...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (New York, NY)
- …is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer Success Manager drives business growth for some of the ... and services, and delivering a positive experience with our program . The key responsibilities of a Senior Customer...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (New York, NY)
- …any of our corporate offices in the US. Key job responsibilities - Own Program Design & Development: Lead complex company-wide projects through the full ... Description GOEX is looking for a Senior Program Manager with a demonstrated passion for building...standard work and building reporting/analytics tools. - Teach and Lead Project Management: Get hands on with project plans,… more
- Guardian Life (New York, NY)
- **2025 Guardian Summer Intern, Customer Experience Marketing** Our 2025 Internship Program is a paid 10-week learning experience where you will be immersed in ... like to work at Guardian. **Internship Dates:** The internship program will run from **Monday, June 2, 2025- Friday,...business, market trends, competitive environment + Be familiar with Voice of Customer and Market Research &… more
- BlueTriton Brands (Stamford, CT)
- …**Key responsibilities for this position include but are not limited to:** * Develop customer strategies, and lead customer business analysis to identify ... customer and customers aimed at providing a unified voice and direction to help accomplish customer ...new item launches, asset development and media planning * Lead Integrated Commercial Planning process for core customer… more
- Amazon (New York, NY)
- …set action plans, and monitor stakeholder execution to improve the Hub Partner experience and program executions. - Be a voice in the room for program ... Description Amazon is looking for a Senior Program Manager with a strong delivery record and...analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion. We are… more
- CVS Health (New York, NY)
- …reporting, providing actionable insights that deliver business results, and act as a voice of the customer champion for CVS Health's 9000+ retail stores. ... You will report to the Lead Director of Customer Experience, Enterprise Insights....creation, results reporting, and presentation building 4. Support CX Program , including (but not limited to): managing communication and… more
- Synchrony (New York, NY)
- …marketing strategies and experiences that deepen relationships and loyalty. The VP, Customer Value Marketing position plays a critical role in crafting customer ... growth goals and initiatives. The ideal candidate will be an expert customer marketer who thinks big, effectively manages many projects, builds credibility with… more
- Anywhere Real Estate (New York, NY)
- …across all of Anywhere's diverse real estate businesses. This SVP will leverage the voice of the customer , industry best-practices and technology to deliver a ... connected to professional growth, and agent productivity leading to longer term customer loyalty. You will continuously optimize learning program outcomes… more
- Amazon (New York, NY)
- …roadblocks, and constraints applying acceleration frameworks effectively. * You will serve as the customer 's cloud journey coach and be the voice of the ... with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 5+ years… more