- Mount Sinai Health System (Huntington, NY)
- **Job Description** ** Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing ... medicine. Healing made personal. **Job Title: Access Center Lead Agent ** The Lead Agent for the Access Center is a senior level… more
- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient ... the various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level individual, responsible for scheduling… more
- Kyndryl (New York, NY)
- …and lead the migration and modernization of on-premises contact center solutions to cloud-based platforms. + Collaborate with cross-functional teams to identify ... a highly skilled and experienced Service Desk and Contact Center Technical Expert to join our team. The ideal...in tools such as ServiceNow, Amazon Connect, Genesys, Virtual Agent , and Generative AI implementation or other major contact… more
- Hilton (Albany, NY)
- … experience with an eye toward innovation, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW ... the most impact + Collaborate with software engineering, experience design, contact center strategy, operations and analytics teams to lead product strategy… more
- Federal Reserve Bank (New York, NY)
- …Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets ... Reserve Bank of New York positions you at the center of the financial world with a unique perspective...market-related services to the US Treasury as its fiscal agent . The Federal Reserve Bank of New York (Bank)… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts and providing resolutions in a high-volume call center . **Qualifications:** + High school diploma, GED or equivalent, or equivalent ... preferred + 2-4 years experience in high volume call center preferred where communication and active listening skills have...Role:** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of… more
- Rochester Institute of Technology (Rochester, NY)
- …located in residence halls from mid-May through the end of August. Supervise a lead custodial supervisor and a team of up to 17 custodial mechanics. Train the ... project managers, custodial, and maintenance, Residence Life, Public Safety, RIT Service Center , Health & Safety, and RIT Housing in order to streamline information… more
- American Express (New York, NY)
- **Description** **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join ... is seen, heard and feels like they belong. Join Team Amex and let's lead the way together American Express Travel & Lifestyle Services (TLS) serves American Express… more
- New York State Civil Service (Albany, NY)
- …the duties of the position. Qualifying experience could include call center agent , customer service representative, sales representative providing information ... the general direction of the Project Assistant (SG-23), Transition Lead , the Project Assistant (SG-18), Transition Coach, will serve...and/or templates will be required for certain positions. To access this job vacancy, copy the link above and… more
- University of Rochester (Rochester, NY)
- …Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500295 Cancer Center SMH Work Shift: UR - Day (United States of America) Range: UR URCE ... practice and healthcare outcomes. Functions as a learning facilitator, change agent , mentor, leader, champion for scientific inquiry, advocate for NPD specialty,… more