- Win (Women In Need) (New York, NY)
- Title of Position: IT Service Desk Analyst FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager Salary: ... innovative support they need to secure permanent housing. Purpose of the Position The IT Service Desk Analyst will be responsible for providing technical… more
- Penguin Random House (New York, NY)
- We are seeking an IT Service Desk Analyst to join our team. This person plays a crucial role in providing technical support and assistance to end-users ... inquiries, and ensuring the smooth operation of IT systems and equipment. The IT Service Desk Analyst serves as the first point of contact for… more
- Robert Half Technology (Woodbury, NY)
- …are offering a long term contract employment opportunity in the IT industry for a Service Desk Analyst role based in Woodbury, New York. As a Service ... and monitor progress of work, reporting progress to the Service Desk Manager on a regular basis...by management. Requirements * Demonstrable experience in a customer service role, preferably within an IT setting.… more
- Robert Half Technology (New York, NY)
- Description We are offering a long-term contract employment opportunity for a Help Desk Analyst I based in New York. This role is crucial in our industry and ... mixed-use environment. * Exhibit a strong understanding of customer service principles and practices. * Display exceptional problem-solving skills,...skills are essential for this role, as the Help Desk Analyst I will need to explain… more
- Robert Half Technology (New York, NY)
- Description We are offering a short term contract employment opportunity for a Help Desk Analyst in New York, New York. In this role, you will be providing ... Technologies, and Mac Computers. This position is within the IT industry and will involve using skills such as...Minimum of 2 years of experience in a Help Desk Analyst role or similar position *… more
- EPI (Rochester, NY)
- …ticketing system. + Provide Level 1 & 2 technical support to EPI partners through service tickets. + Tracking all work in Self Service portal as completed and ... a willingness to jump in and help your coworkers. Point of contact for IT vendors, maximizing the partnerships and holding them accountable for expected service … more
- New York eHealth Collaborative (New York, NY)
- …enhance the services provided to our customers. + Development and mentoring of the NYeC Service Desk Analyst team, as well as performance management, and ... IT Operations Team, NYeC vendors, and the NYeC Service Desk . Develop collaborative bidirectional relationships and... IT budget as it relates to the Service Desk functions. + Direct staff in… more
- CUNY (New York, NY)
- …and maintains the University's network operates the University's Data Center and Service Desk . Additionall, CIS manages the processes of safeguarding the ... SOC Analyst ( IT Associate 1) - Temporary...full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Associate **FLSA** Exempt… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Civil Service , Department of Title Business Systems Analyst 2 (NY HELPS) Occupational Category Other Professional Careers Salary Grade 23 ... Civil Service employees with one year of permanent, contingent permanent, or 55 B/C service as a Business Systems Analyst 2, if less than one year, you must… more
- Rochester Institute of Technology (Rochester, NY)
- …Qualifications:** + 5 to 7 years' experience in a direct customer support role in an IT environment (ie. Service Desk , Desktop Support) or 3-5 years of ... operational inquiries, requests and issues in a professional and timely manner. The Service Center Analyst will: + IT and other partner support areas for all… more
- New York State Civil Service (Albany, NY)
- …Business Systems Analyst 1 (NY HELPs) - 7496 Occupational Category IT Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and ... and enhancements.* Provide support for end-users and troubleshooting help desk tickets and data issues.* Develop and execute SQL...to NYS employees with one year of permanent competitive service as a Business Systems Analyst 1,… more
- The Goodyear Tire & Rubber Company (Niagara Falls, NY)
- …could include, but are not limited to, Service Desk , Self- Service , Deskside Support, Information Technology ( IT ) Training, etc. Typical activity may ... No **Goodyear. More Driven.** **Purpose of the position:** The Client Support Services Analyst is a member of the Global Client Support Services Organization. This… more
- New York State Civil Service (Albany, NY)
- …Yes Agency State Comptroller, Office of the Title Business System Analyst 2(NYHELPS)Item#08676 Occupational Category Other Professional Careers Salary Grade 23 ... Cycle.Staff supervision* Directly supervise the activities of two Business Systems Analyst 1s.o Enforce proper adherence to time and attendance rules.o Communicate… more
- City of New York (New York, NY)
- …testing in accordance with the application business requirements for new and legacy IT applications. The QA analyst will collaborate with Vendor QA teams ... Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. The Office of HPD Tech...and Systems, Planning & Compliance, Product Area, Release & Service Management, and Security. Your Impact: As the Quality… more
- City of New York (New York, NY)
- …produce technical documentation for system development projects, manuals, and user guides. - Service Desk : Participate in Service Desk Management ... order to foster purpose-driven lives for New York City Service Members - past and present - in addition...wellness, and culture. About the Role: DVS Information Technology ( IT ) is responsible for overseeing DVS technology, privacy, cybersecurity,… more
- City of New York (New York, NY)
- …support best in class management of BWSO's capital program, primarily the Lead Service Line Replacement Program. The Business Analyst will manage data captured ... judgement, the selected candidate will serve as a Business Analyst for the Bureau of Water & Sewer Operations...the data prior to publication of reports - Develop IT -based solutions consisting of contextual, conceptual, and logical architectures… more
- Robert Half Technology (Rochester, NY)
- …We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in Rochester, New York. This role is crucial within our client's team, ... where you will offer help desk support and manage software packages using Intune. Responsibilities:...organization * Work collaboratively with the team to resolve IT issues * Stay up-to-date with technological trends to… more
- Morgan Stanley (New York, NY)
- …We provide institutions with almost every kind of financial product and service across the world's major markets. Whether you're interested in planning complex ... The SPG Trading team is looking for an experienced Analyst to Associate level candidate to join the team....a market maker and build firm relationships * Assist desk with pnl reporting, compiling market color, indications, and… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the ... for independent action, judgement and decision making, the Senior Business Analyst is responsible for the assessment and implementation of complex information… more