- Butler America (East Syracuse, NY)
- Call Center Customer Service Rep Location: East Syracuse, NY (13057) Job ID: #71910 Pay Range: $19-22 Open Only to US Citizens THE COMPANY - An America ... Customer service Rep in our Customer Care Center to support our customers...Key Qualifications: * Working knowledge of call center tools such as CRM ( Customer Relationship… more
- SUNY Upstate Medical University (Syracuse, NY)
- …and registration process. This role requires strong communication, organizational, and customer service skills to maintain patient satisfaction and support ... clinical operations. Key Responsibilities + Schedule, cancel, and manage patient appointments in EPIC according to provider and office-wide scheduling protocols. + Accurately obtain and enter required demographic, insurance, and referral information. + Create… more
- SUNY Upstate Medical University (Syracuse, NY)
- …testing films and reports needed for the appointment as appropriate. Possesses strong customer service skills. Ability to listen effectively to maintain patient ... confidence and trust. Ability to effectively communicate in both a verbal and/or written manner with patients, providers, co-workers and management. Knowledgeable in all aspects of insurance referrals. Obtains necessary insurance authorizations from primary… more
- City of New York (New York, NY)
- …of Customer Support Services Call Center . The DOHMH Call Center delivers enhanced customer service to the people of New York City by ... and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients,...appointments and follow-up; health literature and education materials. The Call Center is seeking to hire a… more
- City of New York (New York, NY)
- …to facilitate the development of a skilled, courteous and efficient Call Center ; review and monitor Customer Service Representatives calls (live and ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...Center software (ie Cisco or Calabrio). 4. Monitoring Call Center metrics and service … more
- Trinity Health (Rensselaer, NY)
- …and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, multitasking + Bi-lingual speaking a plus ... Full time **Shift:** Day Shift **Description:** **Registration Associate - Call Center - Rensselaer, NY - FT**...interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to… more
- WMCHealth (Hawthorne, NY)
- …assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of call center and/or customer service experience preferred. Education: High ... Ambassador Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service /Trades Department: Call Center Union: No Position: Full… more
- US Tech Solutions (Corning, NY)
- …to company policies and standards. **Experience:** + Preferred: Previous experience in a call center , customer service , or administrative support ... and department representatives in a fast-paced environment. This is a customer service position. First point of contact for internal customers. +… more
- CTG (Corning, NY)
- …order software, or aptitude for learning new systems quickly. + Previous experience in a call center , customer service , or administrative support role ... 500 client of over 15 years has a W2 contract assignment for a Customer Service Coordinator I. **Type:** Contract **Job Title:** Customer Service … more
- WM (West Babylon, NY)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact...billing, and contracts. + * Demonstrates ownership of the customer issue by providing one call resolution:… more
- Elevance Health (East Syracuse, NY)
- …past five years._** **Preferred Experience, Skills and Capabilities** + Prior call center or customer service experience within the healthcare industry ... Customer Care Representative I** is responsible for handling or responding to customer service issues. **How you will make an impact:** + Responds to caller… more
- Northeast Shared Services (Schenectady, NY)
- …or hospitality environment a plus. + Minimum 1 year experience in a call center , virtual customer service , or CRM-based role. + Demonstrated expertise in ... customer service in a dynamic customer communication center environment. This role involves...or concerns. Conduct independent research to assist customers (eg call stores on customer 's behalf, contact internal… more
- M&T Bank (Amherst, NY)
- …Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical ... is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit...a minimum of 2 years' work leadership experience Excellent customer service skills with ability to use… more
- The Hertz Corporation (Albany, NY)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Help at Home (Brooklyn, NY)
- …Experience:** + High school diploma or GED required + Minimum of 2 years in customer service , call center , or inside sales _(experience in home care or ... part of._ Help at Home is hiring an onsite Call Center Representative! We offer weekly pay...new client starts per month + Deliver compassionate, mission-aligned service on every call + Perform other… more
- Insight Global (Rotterdam, NY)
- Job Description Insight Global is seeking a Customer Service Call Center Representative for our client in Schenectady, NY. As part of our team, a ... Customer Service Representative/Dispatcher will take incoming calls and make outgoing calls. You would be responsible for scheduling appointments, confirmations,… more
- Mount Sinai Health System (New York, NY)
- …related preferred or three or more years' experience in a fast paced call center with excellence in customer service + Minimum one years' experience in ... Vision statements in order to meet or exceed our service level agreements. The Quality Assurance Division will continuously...a Patient Access Center / Call Center environment preferred +… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- M&T Bank (Buffalo, NY)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- City of New York (New York, NY)
- …Portability Specialists provide customer service via telephone using DTOR's call center system, online via email accounts, and in person by facilitating ... trainings Preferred skills - Excellent Communication Skills (both orally and in writing) - Call center / Customer Service experience a plus - Great active… more