- Antech Diagnostics (Lake Success, NY)
- …such as relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the ... empathetic and caring veterinary diagnostic support via the Support Enablement Team. The Call Center Data Analyst will be responsible for collecting,… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Labor, Department of Title Data Analyst 2 - Albany Occupational Category Other Professional Careers Salary Grade 23 Bargaining Unit PS&T - ... 12226 Duties Description Standard Duties:Under the direction of a Data Analyst 3, the duties of the...have questions regarding salary, please contact the Business Services Center (BSC): ###, ###@ogs.ny.gov.Telecommuting is available and can be… more
- Memorial Sloan-Kettering Cancer Center (New York, NY)
- **About Us:** The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide ... and around the globe. Exciting Opportunity at MSK: **Application Analyst II, Pharmacist - Epic Beacon** Step into a...stated outcomes. + Performs in-depth analysis and documentation of data and workflows, data collection, report details,… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …The Business Analyst - Workforce is responsible for analyzing Contact Center workforce data , identifying trends, and providing strategic insights that ... optimization and talent management. This role bridges business operations and data analytics to ensure the organization effectively aligns its workforce strategies… more
- Weill Cornell Medical College (New York, NY)
- …processes, system triage and recovery for all infrastructure, applications, and data center (s) environments. Identifies operational risks and proposes ... Ensures all change management tasks are complete. + Occasionally assists with data center (s) activities such as shipping, delivery, inventory, and operational… more
- City of New York (New York, NY)
- …listening to call recordings and reviewing text/chat transcripts as well as end-to-end call data such as case records. - Be responsible for implementing an ... Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact… more
- Stony Brook University (Commack, NY)
- Health Information Management Analyst **Required Qualifications (as evidenced by the attached resume):** Bachelor's degree (foreign equivalent or higher) in Health ... in Health Information Management. Project management experience. Proficiency with data and spreadsheets. Experience performing audits. Leadership experience. **Brief… more
- Livingston International (Amherst, NY)
- …and improve day to day Client Service team operations. + Research and respond to Call Center requests for information (ranges from BOL update to driver waiting) ... Release Customs Analyst Join Livingston, the largest customs broker in...process for both high and low value shipments. + Data entry of shipment information for release (NSC), rating… more
- Weill Cornell Medical College (New York, NY)
- …processes, system triage and recovery for all infrastructure, applications, and data center (s) environments. Identifies operational risks and proposes ... Title: Service Operations Analyst II - Security Location: Upper East Side,...change management tasks are complete. + Occasionally assists with data center (s) activities such as shipping, delivery,… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Product Focus** **Overview:** Evolent is seeking an experienced and strategic **Lead Analyst , Performance Analytics** to lead data -driven initiatives focused on… more
- Noblis (Albany, NY)
- Responsibilities Noblis MSD is seeking to hire a Logistics Analyst to support the US Navy out of the Philadelphia, Navy Yard. Noblis MSD's mission is to support the ... Naval Sea Systems Command (NAVSEA) and Naval Surface Warfare Center (NSWCPD) in their missions to enable research, development,...to include Philadelphia PA or Norfolk VA._** The Logistics Analyst will be responsible for: + Providing Life Cycle… more
- NBT Bank (Albany, NY)
- …measurement and evaluation of key initiatives. Supervises a Commercial Banking Financial Analyst who performs similar duties of a less complex nature. Education and ... and Abilities: + Excellent financial analysis skills + Strong understanding of data warehouse concepts + Demonstrated ability to work in cross functional teams… more
- NBT Bank (Albany, NY)
- Pay Range: $78,160.00 - $104,221.00 The Quantitative Risk Intelligence Analyst will provide specialized analytical support to the Risk Management Division. Their ... quantitative analyses will support the growth of the ERM, Data Governance, and Model Risk programs while providing credible...assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- City of New York (New York, NY)
- …to support New York City's communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow ... with respect to procurement related issues. As a Procurement Analyst the prospective candidate will be responsible for the...5 plus 10 requirements associated with the Vendor Enrollment Center , and the MWBE Certification list administered by SBS.… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...during business hours and outside of normal business hours (on- call support) + Contribute to writing T-SQL code and… more
- City of New York (New York, NY)
- …documentation of Federal, State and City regulations, court decisions and other mandates using Call Center data and resources. Make recommendations to OPPT ... Analyst NM to function as Director of Call Center Operations who will: - Direct...procedures. - Direct the accumulation, documentation and analysis of data compiled by the Call Center… more
- Sprinklr (NY)
- …social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data , break ... accountability Develop an in-depth understanding of sales process while surfacing data driven recommendations to influence sales strategy and direction Drive monthly… more
- ITT (Seneca Falls, NY)
- …the IT Operations Support Professional interacts with the Technical Assistance Center , end users, and the Corporate Enterprise Infrastructure team to perform ... for Engineering, Finance, Manufacturing, and other teams. + Provide data recovery services. + Support andmaintainWindows Server environments. + Configure,… more
- UHS (Binghamton, NY)
- …a vital role in safeguarding the hospital's information systems and sensitive data . Working under the guidance of higher-level security professionals, this role ... optimizing Microsoft DLP policies across various platforms to prevent unauthorized data access and loss. Primary Department, Division, or Unit: Information Systems… more