- University of Rochester (Rochester, NY)
- …and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated ... appropriate use and distribution of Electronic Medical Record information. + During the call , makes independent decisions to act outside of the protocol to transfer,… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... internal equity considerations._ **Responsibilities:** Job Summary The Patient Financial Representative performs the functions of Patient Account Management for… more
- University of Rochester (Rochester, NY)
- …procedures. + Maintains performance and quality standards based on established call center metrics including turn-around times. + Initiates insurance ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Patient Financial Representative performs the functions of Patient Account Management for… more
- University of Rochester (Rochester, NY)
- …by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community. ... alarms. + Analyzes multiple alarms and compares to shutdown notices or control center shutdowns, which provides notification of mechanics working in area. + Obtains… more
- University of Rochester (Rochester, NY)
- …patient services. Maintains performance and quality standards based on established call center metrics, including turn-around times. Creates budget installment ... telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer… more
- WMCHealth (Poughkeepsie, NY)
- …325,000 outpatient procedures each year. MidHudson Regional Hospital operates the area's only Level II trauma center , is home to the Redl Center for ... Registration Rep I Company: MidHudson Regional Hospital City/State: Poughkeepsie, NY Category: Clerical/Administrative Support Department: Patient Registration… more
- Cardinal Health (Albany, NY)
- …8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II , Customer Service - New Patient Care is responsible for engaging with ... scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work… more
- Cardinal Health (Albany, NY)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... work experience preferred + 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized, preferred. +… more
- WM (West Babylon, NY)
- …+ Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and ... a plus!** I. Job Summary As a customer service representative (CSR), you will interact with WM Customers via...services to increase revenue and retain at risk customers. II . Essential Duties and Responsibilities + Fields customer service… more
- Albany Medical Center (Albany, NY)
- …Night (United States of America) Salary Range: $40,495.10 - $52,643.64 PHLEBOTOMIST II POSITION SUMMARY: A Phlebotomist collects specimens that will aid in the ... Phlebotomist PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an...day, evening or night shifts including weekends, holidays and on- call . While performing the duties of this job, the… more
- City of New York (New York, NY)
- …manner. Duties and responsibilities consist of working in a fast paced, busy call center environment; serving customers over the phones and communicating with ... be serving permanently in the title of Customer Information Representative , or be reachable on the open-competitive list, Exam...2nd Fl. Long Island City, NY 11101 CUSTOMER INFORMATION REP - 60888 Qualifications 1. A baccalaureate degree from… more
- Casella Waste Systems Inc. (Rochester, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- Stony Brook University (Stony Brook, NY)
- …+ Knowledge of medical terminology. + Previous experience as a Patient Access Representative at a Medical Center is preferred. **Special Notes** **:** ... Patient Access Representative , Inpatient Follow Up At Stony Brook Medicine,...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- New York State Civil Service (Albany, NY)
- …Department of Title State EMS Communications Specialist (Disaster Preparedness Program Representative 1) (NY HELPS) - 52512, 52513, 52515, 52516, 52517 Occupational ... Code 12206 Duties Description The Communications Specialist (Disaster Preparedness Program Representative 1) serves as a frontline operations agent within the State… more
- Stony Brook University (Stony Brook, NY)
- …Hospital and related facilities.** **Preferred:** + Previous experience as a Patient Access Representative at a Medical Center is strongly preferred. + Hospital ... Patient Access Representative , Lead Registrar, Bed Management (Evenings 3p-11p)) At...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- Finger Lakes Community Health (Geneva, NY)
- …services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities and walks of life. ... Robust PTO offerings + Education reimbursement Job Summary: The Patient Service Representative (PSR) is responsible for providing quality customer service to Finger… more
- Casella Waste Systems Inc. (Oneonta, NY)
- ## Position Summary The Commercial Service Representative provides one\-stop service and solutions to new and existing customers by determining service requests, ... resolution for all calls and cases routed from the Customer Care Center \(CCC\) for small commercial dumpster and temporary Roll\-Off inquiries ensuring customers… more
- Albany Medical Center (Albany, NY)
- …minimum NYSED requirements for a Clinical Laboratory Technologist. Clinical Laboratory Technologist II Three years experience as a CLTI, achieves all CLTI core ... in routine procedures. ADDITIONAL RESPONSIBILITIES A Clinical Laboratory Technologist II discusses and communicates laboratory method(s), principle(s) and theory… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …experience; requirements development, programming, software testing, technical writing, customer call support (Help Desk). **Other Job Specific Skills** + Knowledge ... of CMMI Level II /III, IEEE or other software development standards, SDLC Methodologies,...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more