- Ace Hardware (Albany, NY)
- …all customer segments. + Partner with Sales Directors, HR, and the Training Manager to ensure effective onboarding and continuous learning for your team. + ... distributes hard-line products to independent Pro/Lumber, Paint, Hardware, and E-retailer customer segments. We're not just growing - we're redefining what growth… more
- Neuberger Berman (New York, NY)
- We're seeking a Senior Product Manager to lead the Enterprise Data Management (EDM) User Success & Enablement team-a firmwide function that drives user success, ... and develop mitigation strategies. + Run workshops, demos, roadshows, and onboarding ; cultivate "platform champions" across business teams. + Drive enterprise… more
- Stony Brook University (Stony Brook, NY)
- …of Duties:** The Director of Advising Systems & Technology will manage Customer Relationship Manager (CRM) and collaborate heavily with university advising ... and student success. **Duties:** **Advising Systems Management** + Serve as system manager for CRM. + Manage workflows and operational processes delivered through… more
- Justworks (New York, NY)
- Customer Onboarding Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... If this sounds like you, you'll fit right in. Who You Are As a Customer Onboarding Manager , you are the trusted point of contact for valued new customers… more
- Zoom (New York, NY)
- …seeking a dynamic Onboarding Manager to deliver world-class onboarding experiences that accelerate customer time-to-value. This role ensures successful ... keep complex deployments on track and within timeline + 3+ years in customer onboarding , implementation, or customer success roles + Experience with SaaS… more
- Zoom (New York, NY)
- …a dynamic Onboarding Manager to deliver world-class onboarding experiences thataccelerate customer time-to-value. This role ensures successful ... keep complex deployments on track and within timeline + 3+ years in customer onboarding , implementation, or customer success roles + Experience with SaaS… more
- Citizens (New York, NY)
- …Senior Product Manager to join our dynamic team to lead Omni-Channel Customer Onboarding and reimagine what it means to guide customers through account ... improving the onboarding experience, aligning with the bank's goals and customer needs. Challenge the status quo in driving innovation and find sustainable value… more
- Capital One (New York, NY)
- Manager , Product Manager - Retail Bank Funding, Onboarding & Engagement Experiences Product Management at Capital One is a booming, vibrant craft that ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...and our industry. **About the Team** As a Product Manager focusing on our funding, onboarding &… more
- MUFG (New York, NY)
- …with Senior Product Managers to ensure the delivery of a modern, seamless onboarding experience via the MUFG Exchange platform, as well as oversee self-service ... functionalities. **Major Responsibilities:** + Manage high visibility onboarding strategy and initiatives with multiple stakeholders to drive alignment and an… more
- iPostal1 (Montebello, NY)
- …are an established, cutting edge leader in the digital mailbox industry. Full Time Onboarding / Account Manager Montebello, New York iPostal1 has been pioneering ... part of a service package. We are seeking a dynamic, customer -focused individual to join our team in the role of Onboarding / Account Manager . This role is… more
- Amazon (New York, NY)
- Sr. Product Manager , Onboarding & Safety @ Twitch New York City **About Us** Twitch is the world's biggest live streaming service, with global communities built ... process. **About the Role** We're seeking a Senior Product Manager to lead our onboarding and safety...social media, or live streaming platforms + Experience with customer experience (CX) and creator tools (CT) teams **Perks**… more
- Amazon (New York, NY)
- Description As a Customer Success Manager , you'll help grow footwear brands for Zappos on Amazon. You'll manage brand relationships, develop business plans, and ... drive data-backed decisions that improves the customer experience. This role blends day-to-day seller management with...footwear brands at scale on Amazon. You'll work across onboarding , ongoing brand support, and program process development from… more
- Intuit (Albany, NY)
- **Overview** Join the Intuit Customer Success team as a Senior Manager of Service Delivery in the Expert Network team. We're looking to grow our team of talented ... for our customers and our rapidly expanding network of experts, made up of onboarding experts. You'll be pivotal in delivering the service experience for our small… more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... our largest and most strategic accounts and are responsible for optimizing customer outcomes to ensure alignment with the client's clinical, operational, and… more
- TD Bank (New York, NY)
- …**Job Description:** TD Bank is seeking a strategic and technically skilled Manager to join our Information Security team, focused on strengthening our fraud ... detection, authentication, and CIAM ( Customer Identity and Access Management) capabilities. This role will...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- RELX INC (New York, NY)
- …science and healthcare to partner for a better world. About the role: The Customer Lifecycle & Retention Marketing Manager will drive engagement and retention ... research companion. The role will be responsible for shaping and executing our customer journey marketing touchpoints, from onboarding through renewal to deliver… more
- DoorDash (New York, NY)
- …to be obsessed with our customers. About the Role SevenRooms is hiring for an Associate Manager , Customer Success to lead our team of SMB Customer Success ... ROI for our clients. You will report into the Manager , Customer Success for the NAM region...and retention strategy for your team + Partner with Onboarding and Sales to ensure successful implementations and smooth… more
- Michaels (NY)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - LI-LEVITTOWN, NY Deliver a customer centric shopping experience by managing and delivering...Notice (ASN) activities as needed + Assist with the onboarding of new Team Members + Train, observe, and… more
- Persado (New York, NY)
- …To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value through adoption of ... growth opportunities. What You Will Work On + Drive customer engagement and adoption of Persado, serving as the...a passion or upgrade your home office. + Structured onboarding program to ensure a confident start and long-term… more
- Coinbase (Albany, NY)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
