- SMBC (New York, NY)
- …and develop junior staff, instilling best practices in troubleshooting, resolution documentation and customer service . - Lead by example in communication ... Improvement** - Lead smaller initiatives to refine support processes and raise service standards -...- Core networking concepts (DNS, DHCP, etc.) - Excellent customer service skills. - Excellent verbal and… more
- PSEG Long Island (Melville, NY)
- …to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you'll have the ... offer flexible work options depending on the role. In support of this model, roles have been categorized into...their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for… more
- Home Depot (Islip, NY)
- …electrical, and other components. + Experience and ability to provide superior customer service Working knowledge of handheld technology (smartphone, laptop, ... Saturday 7:30 am to 3:30 pm **Position Purpose:** The Lead Rental Technician (LRT) is a skilled technician, adept...in a group of The Home Depot stores or customer job sites in the vicinity. This position reports… more
- Stony Brook University (Stony Brook, NY)
- …competency assessments including e-learning systems and Policy Tech. + Rotates between the Customer Service Center, the Patient Service Center, and off-site ... Specimen Receiving and Phlebotomy Lead **Position Summary** At Stony Brook Medicine, a...phlebotomy experience. + One year of supervisory experience and customer service experience in a healthcare setting… more
- LiveRamp (New York, NY)
- …OR experience in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing ... owning action items and deliverables, and orchestrating the end-to-end engagement with customer stakeholders and key partners. + Lead technology implementations,… more
- Stony Brook University (Stony Brook, NY)
- …are met for the end-users. The successful incumbent will have excellent customer service and interpersonal skills, exercising strong organizational and ... all job duties, at all times for delivering optimal customer service , for protecting institutional data and...the department. ? Act as an escalation and troubleshooting support person for the Customer Engagement and… more
- HP Inc. (Albany, NY)
- …complex customer needs. + Identify additional services that contribute to future service revenue growth. + Lead Customer Expectation management as part ... Digital Front End, and providing all-around Industrial Print production support at customer sites. The ideal candidate...We are committed to finding new ways to enhance customer service , providing valuable training, and equipping… more
- HSBC (Buffalo, NY)
- …As our Manager, Client Development you will: + Collaborate with the regional production support team to ensure service quality by monitoring service levels, ... regular, clear updates to business and IT management. + Lead Major Incident Reviews across multiple units to identify...succeed in this role: + Proven experience in Production Support and Service Management within the Corporate… more
- ERP International (Bohemia, NY)
- …Manager and/or Technical Lead **Required Experience:** + 3-4 years of Service Desk Support and leadership in an automated setting/ServiceNow preferred. Both ... is currently seeking a Full Time, On Site mid-level ** Service Desk Analysts** to support our Development...supporting DFC or similar IT organization preferred + Strong customer asset support skills + Strong written… more
- Ralliant (Albany, NY)
- …+ Supervise commissioning of continuous monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- NY CREATES (Albany, NY)
- …and management of the NY Creates Heterogeneous and Packaging Integration group in support of NY Creates 300mm research and development programs. This positions will ... closely with other Technical Integration managers of engineers and technicians who support NY Creates programs leveraging the CSR, Tokyo Electron, Applied META… more
- NY CREATES (Albany, NY)
- …technical staff of engineers, technicians, and operators for R&D and technical analysis support , including a team of NY CREATES technologists who will be fully ... of the EUV Accelerator program; manage wafer processing, scheduling, Operations support and characterization. Prototypes may include fabrication of legacy node… more
- Stony Brook University (Stony Brook, NY)
- …helpdesk tickets, service requests (SRs), enhancement requests, and other system support or maintenance workflows. + Provide direct user support to ... project management or a similar role. Experience in a customer facing role within a financial, HR or similar...service requests (SRs), enhancement requests, and other system support or maintenance workflows. + Guide business analysts and… more
- Home Depot (Ithaca, NY)
- …the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns ... ensure the successful execution of key programs that enhance customer service , product availability, and store presentation...smooth department operations. MASM - ITs are expected to lead by example. Additionally, they have a responsibility to… more
- Home Depot (Hawthorne, NY)
- …the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns ... learn to manage various aspects of the store, including associates, sales, customer service , safety standards, product availability, store presentation, and… more
- Whitney M Young (Albany, NY)
- …metrics to report ROI Demonstrates excellence in both internal and external customer service . Understands and is able to effectively communicate HIPAA ... creating and managing meaningful volunteer opportunities. This individual will also lead efforts to generate philanthropic support through volunteer-driven… more
- HSBC (New York, NY)
- …of GTS propositions and strategy amongst internal business and functional stakeholders + Lead the preparation and negotiation of customer facing documents and ... the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. **About Us** HSBC is one of the… more
- Home Depot (Brewster, NY)
- …the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns ... to develop and implement strategies that boost sales, enhance customer service , and drive profitability across Specialty,...and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to… more
- Home Depot (Albany, NY)
- …the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns ... training program covering all aspects of retail store management, including operations, customer service , sales & profitability, and company policies and… more
- iCIMS (Albany, NY)
- … Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating closely with ... milestones and success metrics with strategic business outcomes. + Lead Outcome Reviews (QBRs) to demonstrate ROI, value realization,... customer success platforms to ensure visibility across Customer Success, Product, and Support teams. +… more
