- Amazon (New York, NY)
- …4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success , Account Management , Management ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior … more
- Lumen (Albany, NY)
- …mitigation **What We Look For in a Candidate** 5+years of customer success or account management experience Experience managing Inside and/or Mid-Market ... requests with little to no input or assistance from management or peers. + Completes all required training activity...+ Complex account base mix - The Customer Success Advocate Sr will have responsibility… more
- MongoDB (New York, NY)
- …working model. **Our ideal candidate will have:** + 7+ years experience working in a Customer Success , Account Management , Client Services or other ... MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion...for MongoDB end users by leveraging your technical and account management skills as well as acting… more
- eightfold.ai (New York, NY)
- …in management consulting, functional HR talent acquisition/talent management /learning/etc., customer success , or account management Nice to ... management consulting, functional HR talent acquisition/talent management /learning/etc., customer success , or account management + Experience in… more
- Lumen (Albany, NY)
- …**What We Look For in a Candidate** * Experience: 3+ years customer success or account management experience * Education Level: Bachelor's Degree or ... the world and shape the future. **The Role** The Customer Success Advocate II is a ...growth strategies which include value realization, renewal execution, risk management and customer growth/expansion * Communicate, escalate,… more
- Lumen (Albany, NY)
- …**What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or ... the world and shape the future. **The Role** The ** Customer Success Executive** is a customer...and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks… more
- DXC Technology (Albany, NY)
- …field or equivalent combination of education and experience + 5-7 years of experience in Customer Success , Account Management , or a technical customer ... C-level executives. Senior Director and Directions. + Experience in Client Stakeholder Management , Account Management , Delivery and Program Management… more
- WTW (New York, NY)
- …in sales or customer success /experience function + Proven experience in a customer success , account management , or customer service role, ... any questions, concerns, or support needs + Manage technology customer accounts, develop technology account plans together...and customer support tools + Knowledge of customer success best practices and a passion… more
- Medtronic (New York, NY)
- …Haves** + Bachelors degree required + Previous minimum experience of 4 years in customer success , account management , commercial roles or equivalent ... dynamic environment. **A Day in the Life** + Monitor account health post Go-live and create and execute action...Strong project management skills and experience with customer success software platforms are prioritized. +… more
- Amazon (New York, NY)
- …implementations to identify and proactively address potential roadblocks. Post-Launch Customer Success Management : - Partner with Account Management ... Description We are seeking a proactive and customer -focused Senior Technical Account Manager (Sr. TAM) to drive post-launch success for Amazon Buy with Prime… more
- Verint Systems, Inc. (Albany, NY)
- …of experience in a combination of business functions such as sales, customer success , support, and account management + 8 years' experience managing ... will collaborate with virtual account teams including account executives, customer success managers,...Customer 360 Director provides strategic guidance and program management oversight to enable positive customer experiences… more
- Airtable (New York, NY)
- …you are + 5+ years of quota-carrying Post-Sales / Renewals / Customer Success / Account Management experience within an Enterprise SaaS organization + ... architect of these conversations, and will collaborate with multiple internal stakeholders ( Account Executives, Customer Success Managers, Deal Desk, etc.)… more
- Wabtec Corporation (Albany, NY)
- …will you make a difference?** The role combines elements of customer success management and strategic account executive responsibilities, with an ... Account Manager is responsible for driving ongoing customer success and growth for Wabtec Shortline...they may take on increased responsibilities, including: + Expanded account management duties + Leadership in strategic… more
- Amazon (New York, NY)
- …- Bachelor's degree or equivalent experience - 2+ years sales, account management , or customer success experience in a related industry including ... discovery and shopping experience, connecting customers with their ideal vehicle. As a Account Manager at Amazon Autos, you'll have the opportunity to unleash your… more
- Robert Half Technology (New York, NY)
- …data, feedback, and market trends to drive strategic initiatives that enhance customer success . * Utilize your skills in key account management , product ... Description We are in search of a Customer Success Manager to be part...experience in a similar role * Proficiency in key account management * Demonstrated ability in … more
- SitusAMC (New York, NY)
- …equivalent. + 10+ years of experience in client relationship management , account management , or customer success , with at least 5 years in a ... and revenue targets. The Director will play a key role in driving customer success , maximizing platform retention, and fostering new business opportunities.… more
- Wolters Kluwer (Albany, NY)
- …to retain and grow existing commercial customer base. + Review account utilization management reporting and provide recommendations. + Conduct regular ... ** Account & Relationship Management Executive -...or IT related sales with a track record of success in building relationships throughout relevant customer … more
- CBRE (New York, NY)
- …make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric ... Account Manager (Facilities Management )- NY, NY...Target Operating Model are in place. * Ensure a customer focus within all areas of operational activities, and… more
- EPAM Systems (New York, NY)
- …could be the perfect opportunity to join EPAM as a **Senior Director of Account Management ** . Scroll down to learn more about the position's responsibilities ... BU Heads / Sales Leads + Align with EPAM Account Managers and Account Management ...IT teams to position the engagement and EPAM for success + Understand the intersection between technology, customers, and… more
- Rocket Software (Albany, NY)
- … leader that can help build out and lead our Sr. CSM group. As the Manager, Customer Success Management , you will lead a team of our Senior Customer ... and lead our Sr. CSM group. As the Manager, Customer Success Management , you will...and trends + Ensure swift and satisfying resolution of account issues by leveraging resources from cross-functional teams as… more