- ARAMARK (New York, NY)
- Customer Experience Manager Requisition #: 620896 Location: New York, NY, US, 10011 Career Area: Food Service Description: **Job Description** The ... Customer Experience Manager is responsible for strategically growing organizational development by driving base business expansion across our vending,… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- JPMorgan Chase (New York, NY)
- …heart of a fast-growing organization. **Job Summary** As a Vice President, Business Manager in Customer Experience , Marketing, Benefits and Credit Products, ... **Required Qualifications, Capabilities, and Skills** + 5+ years of experience or equivalent expertise in strategy consulting, corporate strategy, business… more
- Michaels (NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LI-LEVITTOWN, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Mastercard (Harrison, NY)
- …help drive innovative solutions and automation that improve Mastercard Products and our customer experience . As the Manager , Finance Business Partner, ... Global Customer Care team which is responsible for delivering and improving the overall customer experience and meeting the needs of internal stakeholders to… more
- Coinbase (Albany, NY)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- MetLife (New York, NY)
- …AEM include Adobe Analytics, Adobe Campaign, Customer Data Platform, Marketo, Adobe Experience Manager (DAM), Adobe Experience Manager Forms, Adobe ... for scale - Author and publish content within Adobe Experience Manager (AEM) on occasion; provide technical...customer -first mindset . Bachelor's degree or related military experience What Can Give You an Edge (Additional Skills)… more
- Coinbase (Albany, NY)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Albany, NY)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- DoorDash (New York, NY)
- …user experience , AI, and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our Design ... our product strategy and we deeply believe that the best customer experience is the key to our success (hear it directly… more
- MTA (New York, NY)
- Manager , Customer Engagement Job ID: 13810 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: ... Nov 18, 2025 Description POSTING NO. 13810 JOB TITLE: Manager , Customer Engagement DEPT/DIV: Office of the...Experience with Salesforce or similar CRM products. + Experience with social media customer service software.… more
- Capital One (Albany, NY)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Newburgh, NY)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Justworks (New York, NY)
- Customer Onboarding Manager New York, New...simpler." Qualifications + Minimum of 2 years of professional experience in customer service + Ability to ... you'll fit right in. Who You Are As a Customer Onboarding Manager , you are the trusted...customers that work with our Sales partners. Your previous experience has prepared you to be adept at orchestrating… more
- PNC (New York, NY)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Capital One (Albany, NY)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- The Hertz Corporation (White Plains, NY)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Wolters Kluwer (White Plains, NY)
- The Business License Managed Services Team Filing Manager ( Manager , Customer Service Operations) for Wolters Kluwer's (WK) Financial & Corporate Compliance ... to provide managed renewal services (eg, business license filings) and consultative customer service to assigned customers. The manager develops, oversees and… more
- Capital One (New York, NY)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... networks + Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification + 2+ years of experience working… more
- Hilton (Albany, NY)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more