- Whitney M Young (Albany, NY)
- …and integrate contacts collected on-site into nurture journeys. Partner with Marketing, Director of Volunteer and Community Engagement and all departments to ... Whitney Young Health & Equinox seeks a metrics-driven, creative Engagement Coordinator to lead our annual giving program with...campaigns (email, social, web, light paid) with clear key performance indicators for each stage of the funnel (reach,… more
- Sunrise Senior Living (East Meadow, NY)
- …residents and guests through our Principles of Service. * Contribute to the overall engagement programs and processes ( customer and team member engagement ) ... about residents. * Receive medication updates from Resident Care Director (RCD) or Wellness Nurse. * Administer, assist with,...in the team member engagement survey and engagement improvement planning workshops. * Attend regular meetings; Town… more
- Mastercard (Harrison, NY)
- …and governments realize their greatest potential._ **Title and Summary** Director - Customer Engagement and Performance Overview: The Franchise model is ... detection with strong leadership and collaboration skills to drive measurable impact. * Customer engagement and advisory through data driven insight and … more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization of ... for Engagement and insights Excellence, the Director will manage the Customer Engagement...: Utilize data analytics and insights to continuously improve engagement strategies and measure performance against KPIs.… more
- Pfizer (New York, NY)
- …integration while staying at the forefront of digital capabilities. The Digital Medical Engagement Director plays a critical role in developing a comprehensive ... scientific data and education to our healthcare audiences. The Digital Medical Engagement Director brings medical expertise in scientific communications and… more
- Mount Sinai Health System (New York, NY)
- **Job Description** ** Director of Revenue Engagement - Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue ... coding, billing, collections, reimbursement, and financial analysis-to drive revenue performance , cash collections, and regulatory compliance. This position requires… more
- Sumitomo Pharma (Albany, NY)
- …RETHYMIC. This role requires a unique set of skills that demands excellent customer engagement & communication skills, strategic planning & execution, clinical ... motivated, and experienced individual for the position of Associate Director , Market Access Engagement - Rare Disease,...treatment is accessible to all patients + Partner with Customer Engagement and Commercial Lead to co-develop… more
- Gilead Sciences, Inc. (New York, NY)
- …Join Gilead and help create possible, together. **Job Description** The Associate Director (AD), Liver Franchise Marketing - Regional Engagement , Insights and ... Events will report directly to the Senior Director , US Liver Franchise Opinion Leader Programming. This role...the PBC Marketing strategic plan focusing on the regional engagement initiatives, insight gathering and events management. + Work… more
- EPAM Systems (New York, NY)
- EPAM is seeking a **Senior Director , Digital Engagement ** to champion digital engagement and drive revenue growth for our West Coast clients, with a focus on ... you to apply! Req# 920927343 **Responsibilities** + Serve as the digital engagement lead, responsible for creating digital strategies, program and product roadmaps,… more
- Celestica (New York, NY)
- …+ Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing ... contractual KPIs, with a focus on always knowing your performance + Ensure rapid issue resolution on customer...be complex in nature with interfaces to several different customer functional CLS sites. The Director will… more
- Bloomberg (New York, NY)
- Director of Martech and Marketing Performance Location New York Business Area News and Media Ref # 10044528 **Description & Requirements** Smarter, Faster, and ... up to you to make it happen. We're seeking an experienced and forward-thinking Director of Martech and Marketing Performance to join our Consumer Marketing &… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …immediate University use and also for the University's endowment. The Assistant Director , Alumni Metrics & Business Performance will interpret, project manage, ... encouraged to apply at all levels. Share this job (https://uscareers-nyu.icims.com/jobs/15049/assistant- director %2c-alumni-metrics-%26-business- performance /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336115631) Need help finding the right job?… more
- City of New York (New York, NY)
- …human resources services, professional development and training, workforce planning, and employee engagement . The Sr. Director of Performance Optimization ... of process improvements that ultimately will result in operational efficiencies and high- performance customer service delivery to Agency bureau partners as well… more
- Wolters Kluwer (New York, NY)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... customer value and retention for our business. The Customer Success Director is a senior leadership...team with clear and actionable goal setting, development, and performance expectations. + Develop customer success team's… more
- MTA (New York, NY)
- Manager, Customer Engagement Job ID: 13810 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: ... Customer Engagement - NYCT Date Posted: Nov...Level Agreements (SLAs) are met, monitored, and that staff performance is measured. The position will require the manager… more
- New York Power Authority (White Plains, NY)
- Director Customer Business Development Location: White Plains, USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer ... is preferred. + Minimum of 7 years energy experience with specific emphasis on customer engagement /account management is required. + Minimum of 3 years direct… more
- PagerDuty (Albany, NY)
- …growth. Team Management: + Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. ... for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance . **What we offer** As a global organization,… more
- Citigroup (New York, NY)
- …+ Develop and refine the strategic vision and roadmap for new customer engagement and retention, aligned with overall business objectives and ... US Marketing and Franchise Development (M&FD) organization drives all aspects of the customer lifecycle, from Acquisition to Engagement to Retention, across all… more
- Danaher Corporation (New York, NY)
- …the Danaher Business System which makes everything possible. The Client Engagement Executive, Performance Partnership drives overall client satisfaction based ... through close interaction with the commercial sales teams, service teams, Performance Partnership Consultants and commercial Customer Success Advocates. Furthers… more
- Molina Healthcare (Buffalo, NY)
- …supporting **4,000+ concurrent agents** . + Ensure high reliability, availability, and performance across all communication and engagement platforms. + Implement ... **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational leadership for the organization's enterprise communication,… more
