- Unity House (Troy, NY)
- Sign on bonus:$750 We're looking for a service-oriented Help Desk Technician to join our IT team and ensure smooth daily operations for staff across our ... all Unity House of Troy's locations. Job Summary: The Help Desk Technician provides first-level...diploma or equivalent * 1-3 years of experience in IT support or help desk … more
- TEKsystems (Great Neck, NY)
- Level 1 IT Help Desk Technician (MSP Environment) Location: Onsite in Great Neck, Long Island, NY Travel: Up to 10% to NYC (likely less) Employment Type: ... service to their clients. Position Overview We are seeking a Level 1 IT Help Desk Technician to join a fast-paced MSP environment. This role involves… more
- Loretto Management Corporation (Syracuse, NY)
- …the Client Support Analyst works closely with the Desktop Administrator and other IT staff to resolve complex problems and maintain efficient IT operations. ... for employees + Convenient locations with free parking + Employee Coaches - to help you achieve life goals + Diaper Assistance Program + Opportunity for career… more
- TEKsystems (Seneca Falls, NY)
- Description We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for providing ... including break-fix troubleshooting and remote assistance. + Respond to help desk calls, document issues in the...group policies, and maintaining user accounts. + Collaborate with IT team members to escalate complex issues when necessary.… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night...include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician ** provides...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day...include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms ... Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk Technician ** provides...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- GovCIO (Albany, NY)
- …such as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support, or Help Desk Institute (HDI) Certification. + ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to...issues. + Be accountable, punctual, and ready to take help desk calls at the start of… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military ... Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be… more
- TEKsystems (Webster, NY)
- …Desktop, Windows 10, Support, Troubleshooting, Active directory, Windows, Customer service, Technical support, Help desk support, Help desk , Office 365, ... desk Top Skills Details Desktop,Windows 10,Support,Troubleshooting,Active directory,Windows,Customer service,Technical support, Help desk support, Help desk… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician 's role is to ensure proper computer operation so ... Job Title: IT Helpdesk Technician Department: Information Technology... technician . + Record, track, and document the help desk request problem-solving process, including all… more
- TEKsystems (Syracuse, NY)
- …and update knowledge base articles and documentation used by the team and technical service desk * Partner with various teams within IT and other departments to ... The ideal candidate for this position is a reliable, adaptable, thought-leading IT Desktop support professional capable of maintaining high work standards while… more
- GovCIO (Albany, NY)
- …document interactions accurately in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). ... hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- Brennan Center for Justice (New York, NY)
- …and in the court of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York ... repair and replace computers and printers as needed. Experience/Skills/Requirements: + Technician Level 1 + Strong communication skills, problem-solving ability and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ Microsoft Certified: Modern Desktop Administrator + ITIL Foundation certification + USACE IT environment familiarity + Help desk management system ... offices + Supervise and manage field support operations and technician teams + Ensure compliance with USACE IT...years of experience in field support, end-user services, or help desk + Minimum 2 years of… more