- NY Creates (Albany, NY)
- …properly. Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts ... and affiliates who use the systems. Identify and organize Help Desk tickets according to priority and...Other reasonable duties as assigned. Requirements: Minimum Requirements for IT Support Specialist Has the ability to… more
- City of New York (New York, NY)
- Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialist in its IT Department. ... applications related problems to assign to proper unit or specialist . - Respond promptly and notify appropriate IT...and application related issues. - Perform in a high-volume IT Help Desk call center,… more
- Janus Henderson Investors (Manhattan, NY)
- …brighter future together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, ... from you! Your opportunity + Provide high-touch, white glove IT support to executives and staff in the New...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is currently hiring a **SME** ** IT Asset Specialist ** (ServiceNow) to support our US Coast Guard program. This position will be located ... will be a fully remote position. **Responsibilities** The SME IT Asset Specialist will be responsible for...deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross… more
- Lakeview Health Services (Geneva, NY)
- …diploma or equivalent and a minimum of seven years' experience in a help desk /hands-on/on-site/Sharepoint/computer repair/ IT support role OR AAS degree with ... their lives? Join our Team! EMPLOYMENT OPPORTUNITY Title : IT Support Specialist Job Requisition No.: 1794...five years' experience in a help desk /hands-on/on-site/Sharepoint/computer repair/ IT support role.… more
- 32BJ Benefit Funds (New York, NY)
- …to alerts for hardware and software issues. + Provide excellent customer service, answer Help Desk phone in courteous and professional manner. + Understand and ... of the Senior System Administrator/ IT Support Supervisor, the IT Support Specialist II applies systems analysis techniques and procedures to determine… more
- Urban League of Rochester (Rochester, NY)
- …in improving office productivity, and security. Requirements Prior experience in Information Technology with Tier-1 help desk support or tier level 1 support ... IT Support Specialist Rochester, NY (http://maps.google.com/maps?q=265+N.+Clinton+Ave.+Rochester+NY+USA+14605) Description Job Summary Urban League is looking… more
- GovCIO (New York, NY)
- **Overview** GovCIO is looking for an IT Specialist / Customer Support Professional with an active Secret clearance to provide Tier 2 Level field support. This ... in New York City, NY. **Responsibilities** + Provide outstanding desk -side support, regularly scheduled backups, network storage allocation, and preventative… more
- New York State Civil Service (Cohoes, NY)
- NY HELP Yes Agency Civil Service, Department of Title Administrative Specialist 1, or Trainee 1 / Trainee 2 Occupational Category Clerical, Secretarial, Office ... safety of employees throughout New York State agencies.The Administrative Specialist 1 position will be located at Employee Health...and Nursing Director, and oversee the scheduling and front desk program areas so crucial to the overall bureau.… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Civil Service, Department of Title Human Resources Specialist 1 (Testing), or Trainee 1 / Trainee 2 Occupational Category Other Professional ... they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS): Human Resources Specialist Trainee 1 (Testing):Four years of experience developing interview… more
- Hartwick College (Oneonta, NY)
- …and printing devices; and one to three years prior experience working in a " help desk " environment, preferably in an educational setting. Clean driving record ... Date: December 18, 2025 Title: Technology Services Specialist Description: The Technology Services Specialist ...register, as needed + Documents all work performed in IT Ticketing Software + Represents the TRC at College… more
- Rockefeller University (New York, NY)
- …end-user support in the field, via our ITSM ticketing platform, and by staffing our walk-in help desk . As part of the Service Desk team, you will actively ... Organization Overview The goal of Information Technology ( IT ) is to provide information resources and services to accelerate and support scientific research at The… more
- New York State Civil Service (Albany, NY)
- …members of other teams as necessary.* Providing support for end-users and troubleshooting help desk tickets and data issues.* Utilizes the following technologies ... NY HELP Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2 Programming (NY HELPs) - 9473 Occupational Category IT… more
- New York State Civil Service (Latham, NY)
- NY HELP Yes Agency Attorney General, Office of the Title...Specialist 1, SG-14, will work on the Service Desk team in the IT Client Services section ... Information Technology Specialist 1 (NY HELPS) Occupational Category IT Engineering, Sciences Salary Grade 14 Bargaining Unit PS&T - Professional, Scientific,… more
- Cognizant (Albany, NY)
- …currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's Cloud, Infrastructure and ... and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- New York State Civil Service (Schenectady, NY)
- NY HELP No Agency Taxation & Finance, State Title Revenue Crimes Specialist Trainee 1/Revenue Crimes Specialist Trainee 2/Revenue Crimes Specialist 1 ... Engage in undercover work.9. Draft and issue subpoenas, criminal summonses, and desk appearance tickets.10. Establish, maintain, and preserve evidence and the chain… more
- New York State Civil Service (Albany, NY)
- …Technology Specialist 2 - Hourly - 10261 Occupational Category IT Engineering, Sciences Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, ... NY HELP No Agency Information Technology Services, Office of...Description Under the general direction of an Information Technology Specialist 3, SG-23, within the New York State (NYS)… more
- New York State Civil Service (Latham, NY)
- …Video Conferencing * Experience with SDWAN solutions * Experience supporting end-users in a help desk or similar user support role. * Experience with Service Now ... NY HELP Yes Agency Attorney General, Office of the Title Information Technology Specialist 2 (NY HELPS) Occupational Category IT Engineering, Sciences Salary… more
- Utica College (Utica, NY)
- …the Technology Support Services department of IITS , this position provides first-level Help Desk support to Faculty, Staff, Students, and others for hardware, ... Technical Support Specialist Posting Number S00609 Position Type Full Time...software, and IT services. Works with all groups and departments in...with all groups and departments in IITS . The Help Desk is customer-focused and must remain… more
