- Randstad US (New York, NY)
- …in developing staff. Job Duties - Oversee the day-to-day operations and performance of the IT Service Desk team in resolving incidents and completing ... technical issues. Job Requirements - - Oversee the day-to-day operations and performance of the IT Service Desk team - Coach all team members and… more
- Penguin Random House (New York, NY)
- We are seeking an IT Service Desk Analyst to join our team . This person plays a crucial role in providing technical support and assistance to end-users ... inquiries, and ensuring the smooth operation of IT systems and equipment. The IT Service Desk Analyst serves as the first point of contact for IT… more
- City of New York (New York, NY)
- …- Create executive reports and dashboards to report on the IT Project and Service Desk team 's weekly tasks, progress, and individual performance. - ... complex information technology projects related to IT Operation and IT Service Desk from initiation to completion, including defining project scope,… more
- OEC Group (Queens, NY)
- …of high-quality services. + Create and maintain knowledge base for internal IT ( team and service desk ) and end-user usage. + Ensure compliance with ... Lead ERP System Management. + Team Leadership. + Lead IT ERP Service Operations. + Drive Continuous Improvement. About the Position Duties and… more
- New York eHealth Collaborative (New York, NY)
- …driven Service Desk Manager who will manage and inspire our Service Desk team , ensuring top-notch, customer-centered support for NYeC employees, ... Desk on-call rotation. This includes calls from Service Desk team members who... IT budget as it relates to the Service Desk functions. + Direct staff in… more
- Cayuse Holdings (Albany, NY)
- **Overview** **JOB TITLE:** Service Desk Agent **SALARY:** $20.00-$22.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **About Cayuse Commercial Services:** ... profitability, and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- International Rescue Committee (New York, NY)
- …incidents and provide white glove service to Senior Leadership. * Support cross- team projects and implementation of IT initiatives and strategies, such as ... Requisition ID: req56549 Job Title: Service Desk Manager Sector: Information Technology...you will be at the forefront of driving exceptional IT support across multiple regions, ensuring exceptional service… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... (Technical Support) I, to function as Service Desk Associate, who will: - Promptly...to request assistance or report a problem with an IT service , application, software, or hardware. Communicate… more
- City of New York (New York, NY)
- …users; - Record and track information from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to be used in ... Ability to work independently or as part of a team - Ability to work well and efficiently in...for researching the answers to questions in a customer service , help desk or public information capacity;… more
- Chenega Corporation (West Point, NY)
- …user issues in a timely and professional manner. **Responsibilities** + Create help desk tickets indicating the service requiring support. + Offer technical ... Escalate tickets in some cases. + Receive customer help desk phone calls and service requests for...required + Associate's Degree preferred + 1+ years of IT -related help desk experience required + CompTIA… more
- GovCIO (Albany, NY)
- …+ Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience + ... Desk Manager will manage and lead the help desk teams and coordinates complex IT projects...and new products in development projects. Manages a project team comprised of a multidisciplinary staff. Reviews, manages and… more
- Amazon (New York, NY)
- …their campaign objectives. We are seeking a Solutions Architect for the North America Supply Desk team . In this role, you will partner buyers, ADSP product, and ... teams. - Automate manual daily tasks of the Supply Desk team to ensure efficiency and optimization....in applications and infrastructures experience - 10+ years of IT development or implementation/consulting in the software or Internet… more
- City of New York (New York, NY)
- …users; - Record and track information from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to be used in ... (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under...Ability to work independently or as part of a team - Ability to work well and efficiently in… more
- Robert Half Technology (New York, NY)
- …for this role. * The candidate should be comfortable working in a team -oriented environment, collaborating with other IT professionals to solve complex technical ... Description We are offering a long-term contract employment opportunity for a Help Desk Analyst I based in New York. This role is crucial in our industry and deals… more
- Robert Half Technology (New York, NY)
- …and troubleshooting of EMR (Electronic Medical Records) system. * Collaborate with the IT team to improve system performance and implement upgrades. * Keep ... a short term contract employment opportunity for a Help Desk Analyst in New York, New York. In this...Technologies, and Mac Computers. This position is within the IT industry and will involve using skills such as… more
- Vail Resorts (Hunter, NY)
- …review the Benefits Eligibility Summary (https://vailresorts. service -now.com/hrportal?id=knowledge&sys\_id=4a491bcbdb8b6b0091bb929adb9619fe) **Job Summary:** As the ... or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the...40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and… more
- Mozaic (Waterloo, NY)
- …Our Growing Team ! Mozaic is searching for an Information Systems Help Desk Technician to join our growing team of professionals! Technician Responsibilities: ... per hour | Waterloo, NY, USA | Hourly | IT | Full Time Many People One Strong Community...skills and the ability to work effectively within a team environment. A customer service -oriented approach is… more
- HEI Hotels and Resorts (New York, NY)
- …and each other. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. Discover our ... team spirit during Monthly Town Hall Celebrations, rejuvenation during...Posted Date2 weeks ago(12/9/2024 9:11 AM) Requisition ID2024-52646 CategoryFront Desk / Guest Services Position TypeFull-Time FLSA StatusNon-Exempt Location… more
- EPI (Rochester, NY)
- …ticketing system. + Provide Level 1 & 2 technical support to EPI partners through service tickets. + Tracking all work in Self Service portal as completed and ... with a diverse range of individuals. + A true team -focused spirit, with a willingness to jump in and...in and help your coworkers. Point of contact for IT vendors, maximizing the partnerships and holding them accountable… more
- WheelHouse IT (Wantagh, NY)
- …in Long Island or the city. SUPPORT the Clients & GROW with the Business! At Wheelhouse IT , our team has the best intentions of the company and client in mind ... that is eager to advance in their career in IT . Based out of our office in Long Island,...always. The Support Technician reports to the Support Desk Manager but are part of a team… more