- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... support to the Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician ** also provides direct support to our… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... support to the Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician ** also provides direct support to our… more
- TEKsystems (Seneca Falls, NY)
- Description Position Overview We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for ... system issues, managing Active Directory tasks, and ensuring excellent customer service in every interaction. Key Responsibilities Provide Tier 1-2 support for… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- …devices, and related technology by responding to high-volume phone and email requests in an IT Service Desk Setting. WHO WE ARE UNIVERSAL Technologies is a ... UNIVERSAL Technologies is seeking an IT Help Desk Technician ...experience handling a high volume of calls in an IT Service Desk environment +… more
- TEKsystems (Seneca Falls, NY)
- Description We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for providing technical ... group policies, and maintaining user accounts. + Collaborate with IT team members to escalate complex issues when necessary....attention to detail. Skills Help desk , Help desk support, Service desk , Troubleshooting,… more
- Loretto Management Corporation (Syracuse, NY)
- …the Client Support Analyst works closely with the Desktop Administrator and other IT staff to resolve complex problems and maintain efficient IT operations. ... workstations and related hardware and software to deliver required desktop service levels. + Administers and resolves issues with associated end-user workstation… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services ... services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits;… more
- City of New York (New York, NY)
- …process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...by evaluating, testing, and integrating new technologies and recommend IT service process improvements. The duties of… more
- Russell Sage College (Albany, NY)
- …Provide user assistance to faculty and students. + Perform regular hardware/software maintenance. + Provide IT Service Desk phone coverage. + Service and ... as a team and independently and provide excellent customer service . Knowledge and Skill Requirements: - Must be able...to Equal Employment Opportunity. + Applications accepted until position is filled. + Reports to: Lead IT Technician… more
- Custom Computer Specialists (Bronx, NY)
- …and/or help desk environment experience A PLUS + Excellent customer service skills + Excellent verbal and written communication skills + Ability to work ... Deskside Support Technician - Level 1 Location Bronx, NY Company...openings 1 Apply Now (https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=CUSTOMONLINE&cws=37&rid=2940) We are a growing IT company; a great place to start and grow… more
- TEKsystems (Syracuse, NY)
- …knowledge base articles and documentation used by the team and technical service desk * Partner with various teams within IT and other departments to solve ... The ideal candidate for this position is a reliable, adaptable, thought-leading IT Desktop support professional capable of maintaining high work standards while… more
- TEKsystems (Brooklyn, NY)
- …Mobile devices (IPhone, IPad ) * Clinical software installations. * Customer Service and Communication: * Demonstrate an ability to communicate technical terms, MCIT ... policies, and difficult messages to end users in a service oriented fashion. * Provide one-on-one instructions/training/guidance to end users and the help desk … more
- University of Rochester (Rochester, NY)
- …desktop technologies, etc. + Responds to customer requests, received either via the Service Desk or directly from end-users, based on urgency and established ... Full time Scheduled Weekly Hours: 40 Department: 100083 University IT / AS&E IT Work Shift: UR... service levels. + Troubleshoots and resolves device-related OS, connectivity… more
- SMBC (New York, NY)
- …location. **Role Objectives / Responsibilities** Executive Support Delivery * Provide premium, desk -side and remote IT support for executives ensuring issues are ... * Support high profile meetings and conferences along with our dedicated AV support technician * Serve as a face of IT for Executives, combining responsiveness… more
- New York State Civil Service (Rochester, NY)
- …Agency Court Administration, Office of Title Network Systems Series Occupational Category IT Engineering, Sciences Salary Grade 28 Bargaining Unit None listed Salary ... Yorkers.DCM leads statewide efforts in audiovisual (AV) and information technology ( IT ) integration, including structured wiring, audio and acoustic design, evidence… more
- TEKsystems (Rochester, NY)
- …Technician III provides first level support for the Data Center systems and Service Desk support for those whose business functions rely primarily on ... opportunities Skills Desktop, Windows 10, Windows 11, Troubleshooting, Support, Customer service , Hardware, Windows, Help desk , Technical support, Computer… more
- TEKsystems (Rochester, NY)
- …environment. This role provides first- and second-level support for systems and service desk operations in a 24/7/365 infrastructure. You'll troubleshoot and ... Computer Operator (Data Center Services Technician III) Location: Rochester, NY Schedule: C Shift...available) Work Type: On-site, full-time Overview Join a mission-critical IT operations team supporting a secure, enterprise-grade data center… more
- New York State Civil Service (Brooklyn, NY)
- …of this position include, but are not limited to:* Review and respond to IT Service Management (ITSM) system incident and request tickets within designated ... Technology Specialist 2 (NY HELPs) - 10169 Occupational Category IT Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T...and courteously address desktop support calls transferred by the Service Desk .* Monitor ITSM work queues to… more