- Snap Inc. (New York, NY)
- …which operationalizes and outsources categorized groups of related tasks focused on customer success and retention. We're looking for a Manager , Customer ... small and mid-sized advertisers. + Analyze customer feedback, industry trends, and performance metrics to continuously improve Snap's customer success strategy.… more
- Amazon (New York, NY)
- …is seeking a leader to define, build, and execute the roadmap for our customer success . The Senior Customer Success Manager drives revenue growth for some ... the customer to drive program onboarding and adoption, monitoring performance against aligned success metrics, and driving...a specified SLA. * Drive optimal program and Customer Success Manager satisfaction. * Liaise with other… more
- Amazon (New York, NY)
- …mentor, and develop your team. A day in the life * Participate in an Customer Success Manager interview loop and debrief for 1-4 Candidates. * Coach an employee ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household...and expand on new team ideas. * Audit business performance metrics for the Customers managed by your team… more
- Amazon (New York, NY)
- Description As Principal Product Manager of Customer Success Tooling within the AWS Specialists & Partners (ASP) org, you will be responsible for defining and ... executing the strategic vision for AWS customer success tooling. You will work directly with the Director...uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best… more
- Cornerstone onDemand (New York, NY)
- We are looking for a **Senior Customer Success Manager ** to drive customer adoption, retention, and growth at scale through data-driven engagement strategies. ... This role blends customer success management with value engineering principles, ensuring that customers...their return on investment (ROI) while optimizing costs and performance . As a hybrid role, you will use automation,… more
- Dodge Construction Network (Albany, NY)
- Customer Success Manager Location: Remote, United States, United States **Description** **_Position Summary_** TheCustomer Success Manageris a key member of ... through their partnership with Dodgethroughtheir **first-year** **renewal** .The Customer Success Managersupports the end-to-end customer experience through proactive outreach… more
- MongoDB (New York, NY)
- …Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and the ... ideal candidate will have** + 7+ years experience working in a Customer Success , Account Management, Client Services or other similarly customer-centric role. + A… more
- New York Times (New York, NY)
- …so good that it's worth paying for.** **Job Description** **About the Role** As Client Success Manager you will oversee customer success and retention for ... by providing best-in-class, daily account management. As a Client Success Manager you will act in an...+ Lead non-pitch meetings to keep clients updated on performance , and address with speed any campaign issues in… more
- Amazon (New York, NY)
- …skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex Gen AI projects and programs. In this ... requirements, decompose complex problems, and make informed trade-offs considering performance , scalability, security, and business impact. Possessing strong technology… more
- GCG (Albany, NY)
- …GCG Connectivity and Power Solutions is currently seeking a **strategic Product Success Manager to enable revenue growth with ourwire management product ... . In this pivotal role, you'll work alongside our Wire Management Product Manager and sales teams to expand our market presence withwire management products… more
- Datavant (New York, NY)
- …SaaS business model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful ... such, we need an experienced relationship management executive who can drive success for our customers. This role includes responsibilities for Customer Success… more
- WTW (New York, NY)
- …**The Requirements** + 3+ years of experience in sales or customer success /experience function + Proven experience in a customer success , account ... + Experience with CRM systems and customer support tools + Knowledge of customer success best practices and a passion for helping customers achieve success with… more
- Broadridge Financial Solutions (New York, NY)
- …helping others along the way, come join the Broadridge team. The supplier performance manager isresponsible for supplier performance management, this role ... facilitates the development and execution of the supplier performance processes, metrics, and tools ensuring our suppliers meet our company standards and… more
- New York State Energy Research and Development Aut (Albany, NY)
- …to benefit equitably from energy efficiency and renewable energy. Job Overview The Performance Measurement & Reporting Project Manager plays a critical role in ... and engagement with oversight bodies, is another vital role the Project Manager will fulfil. NYSERDA's internal performance measurement approach focuses on… more
- DXC Technology (Albany, NY)
- …services across the Enterprise Technology Stack to drive new levels of performance , competitiveness, and customer experience. Learn more about how we **Location:** ... you do and the clients you serve. **Overview:** Client Success Managers (CSMs) are responsible for delivering revenue growth...and experience + 5-7 years of experience in Customer Success , Account Management, or a technical customer-facing role. +… more
- EXOS (New York, NY)
- Job Summary: As a Performance Manager , you will ensure operational excellence, cultivate a thriving community, and enhance user satisfaction by fostering ... clients and local communities. Your leadership will inspire teams and drive program success , ensuring that every experience is aligned with Exos' high standards and… more
- ADP (New York, NY)
- **ADP is hiring a Senior Lead Product Manager : Performance Management.** + _Are you empathetic to client needs and inspired by transformation and impacting the ... to commercialization using the latest technology and achieved market success ?_ + _Are you looking to join a dynamic,...role in defining the product vision and strategy of performance management offerings. As a product owner, you will… more
- Compass Group, North America (New York, NY)
- …an account level incremental sales plan with local Canteen management; track performance and increase profitability (Owners Business Plan). + Coordinate efforts to ... increase revenue. + Drive compliance to merchandising standards. + Assess performance by location through audit reports (Quarterly District Evaluations). + Customer… more
- Molina Healthcare (Yonkers, NY)
- **Job Description** **Job Summary** The Risk & Quality Performance Manager position will support Molina's Risk & Quality Solutions (RQS) team. This position ... within Molina to plan, coordinate, and manage resources and execute performance improvement initiatives in alignment with RQS's strategic objectives. **Job Duties**… more
- Molina Healthcare (Buffalo, NY)
- **Job Description** **Job Summary** The Sr Risk & Quality Performance Manager is a tactical execution role that will lead specific projects to support Molina's ... within Molina to plan, coordinate, and manage resources and execute performance improvement initiatives in alignment with RQS's strategic objectives. **Job Duties**… more