- CenterWell (Albany, NY)
- … pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and ... help us put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and...+ Applied knowledge of insurance processing, customer service or call center processes and practices + High… more
- Molina Healthcare (Buffalo, NY)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... **JOB DESCRIPTION** **Job Summary** Molina Pharmacy Services/Management staff work to ensure that Molina...coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity… more
- Molina Healthcare (NY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing...as delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …requirements. Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13483/work-from-home- call - center - representative ... issues to insure complete client satisfaction. + Provide Help Desk resolution of Pharmacy Network problems to insure complete client satisfaction. + Assist with and… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …of Responsibilities:** Possesses knowledge and ability to complete all tasks associated to the call center , as well as owning responsibility in at least one of ... to act as supervisor in charge, in absence of call center supervisor and handle escalated member...complete client satisfaction. + Provide Help Desk resolution of Pharmacy Network problems to insure complete client satisfaction. +… more
- AbbVie (Albany, NY)
- …to maximize short- and long-term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, ... marketing objectives, etc. to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation to continuously improve… more
- St. John Fisher College (Rochester, NY)
- …programs; and master's and doctoral programs in business, nursing, education, pharmacy , and public health. The University's residential campus boasts a robust ... and provide aid and assistance where needed. Assist with medical needs and call for/provide transportation to medical resources. Other routine duties include but are… more