- Cardinal Health (Albany, NY)
- …ET, Monday to Friday (Remote) **_Job Summary_** The Representative II , Customer Service - New Patient Care is responsible for engaging with patients ... **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer … more
- Cardinal Health (Albany, NY)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who ... accounts and providing resolutions in a high-volume call center. The Representative II , Customer Service Operations processes orders for distribution centers… more
- Elevance Health (Latham, NY)
- **Utilization Management Representative II ** **Virtual:** This role enables associates to work virtually full-time, with the exception of required in-person ... an accommodation is granted as required by law._ The **Utilization Management Representative II ** is responsible for managing incoming calls, including triage,… more
- University of Rochester (Rochester, NY)
- …ensure that all functions are completed in an accurate, efficient, and patient/ customer friendly manner. Facilitate work flow in the department by supporting ... achieves and maintains proficiency in the provision of excellent customer service, accuracy of data, and efficiency of work....faxing charts, pulling charts for QA audits or patient care follow up, managing and stocking forms and supplies,… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides excellent customer service to patients, employees, and guests. Responsible for ... clean and welcoming environment. **ESSENTIAL FUNCTIONS** + Provides excellent customer service to all customers. + Creates a warm...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
- University of Rochester (Brighton, NY)
- …to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support. + Ensures appropriate ... and documents non-routine paging issues, which have impacted or delayed patient care . As required, performs disaster protocols. + Resolves inquiries efficiently and… more
- Fresenius Medical Center (Brooklyn, NY)
- …required **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under ... **AND** **RESPONSIBILITIES:** **Patient Related** Education: + Assist other health care members in providing patient specific detailed education regarding adequacy… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …day preferred where possible. Interacts with Operations, Enrollment and Billing, Customer Care , Claims, Advocacy, Clinical Operations, Medical Affairs and ... while taking ownership and accountability for issue identification and resolution. Level II (in addition to Level I Accountabilities) * Assists with on-the-job… more
- Saratoga Hospital (Saratoga Springs, NY)
- …recovery, creating an environment conducive to maximizing internal and external customer satisfaction. + Deliver compassionate, patient-centered care in ... Lab Support Specialist II Location: Saratoga Springs, NY Employment Type: Part-time...Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in the Pathology ... and Laboratory Medicine Outreach Customer Support Department. With the ability to work independently...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
- The Gleason Works (Rochester, NY)
- …them. We like working with people who are positive, adaptable and growth-minded. We care how work gets accomplished and are deeply invested in the success of our ... Formal and informal Development opportunities. Position Summary: The Technical Writer II is a mid-level position within the Technical Documentation group,… more
- Casella Waste Systems Inc. (Rochester, NY)
- ## Position Summary The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer ... increasingly complex problems and offering solutions that engage and retain customer base\. **Level II :** 1\-3 years of progressively complex experience in the … more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative II reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS**… more
- The Gleason Works (Rochester, NY)
- …them. We like working with people who are positive, adaptable and growth-minded. We care how work gets accomplished and are deeply invested in the success of our ... subsystems and components. You'll be required to professionally interact with customer personnel, shop floor colleagues, supervisors, engineering teams and machine… more
- Albany Medical Center (Albany, NY)
- …Night (United States of America) Salary Range: $40,495.10 - $52,643.64 PHLEBOTOMIST II POSITION SUMMARY: A Phlebotomist collects specimens that will aid in the ... Service. This position requires the individual to provide excellent customer service, exercising sound judgement and demonstrating responsibility and proficiency… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …assistance; spouse education and career information; adoption information; child care ; Exceptional Family Member Programs (EFMPs); deployment support; disability ... information; elder care ; educational services for adults, children, and youth; relocation...locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** Job Summary The Patient Financial Representative performs the functions of Patient Account Management for ... individuals receiving care from the University of Rochester Medical Center (URMC),...of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients' inquiries via telephone, MyChart, mail,… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Patient Financial Representative performs the functions of Patient Account Management for ... individuals receiving care from the University of Rochester Medical Center (URMC),...of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients' inquiries via telephone, MyChart, mail,… more
- Guthrie (Corning, NY)
- …include excellent interpersonal skills and computer competency. Essential Functions: 1. Primary customer service representative / liaison for the laboratory. 2. ... populations using prescribed procedures with accuracy, skill, professionalism and superb customer service. Duties may require on and off site phlebotomy, specimen… more
- Trinity Health (Syracuse, NY)
- …presence within our communities. **Vision:** .To be world-renowned for passionate patient care and outstanding clinical outcomes. **Core Values:** .In the spirit of ... to who we say we are. **POSITION SUMMARY:** The Patient Access Representative 's (PAR) directly impacts the revenue cycle by accurately processing data relating… more