- NTT America, Inc. (Albany, NY)
- **Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual ... The Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs… more
- Comcast (New York, NY)
- …the Senior Manager , Customer Success , we are seeking a Senior Customer Success Manager to oversee a strategic portfolio of accounts. This ... responsibilities to ensure the retention, growth, and satisfaction of our clients. As a Senior Customer Success Manager , you will serve as a subject… more
- eightfold.ai (New York, NY)
- …of an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Strategic role at Eightfold is ... to help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager - Strategic will become a trusted advisor… more
- Persado (New York, NY)
- …Places To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value through ... team player and flexible. + 6-8 years of relevant experience in Customer Success , Program Management, or Account Management at a high growth Enterprise SaaS… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... candidate will have:** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- S&P Global (New York, NY)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- Intuit (Albany, NY)
- **Overview** Join the Intuit Customer Success team as a Senior Manager of Service Delivery in the Expert Network team. We're looking to grow our team of ... the delivery teams and partners to cultivate an environment focused on the Customer and Expert experience. Ensure high-value interactions that resolve issues, build … more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, ... You're comfortable using tools like Salesforce, Gainsight, Totango, Looker, or other customer success platforms to track performance and manage relationships. +… more
- Neuberger Berman (New York, NY)
- …product management, consulting, or functional data leadership, including business analysis and customer success for data platforms. + Proven experience managing ... We're seeking a Senior Product Manager to lead the Enterprise Data Management (EDM) User Success & Enablement team-a firmwide function that drives user … more
- JPMorgan Chase (New York, NY)
- …level up how they shop and get more from the brands they love. As a Senior Associate, Client Success Manager within Chase Media Solutions, you will report ... to the Client Success Team Lead and foster strong relationships with clients...relatedclient-facing role withinthedigital media or performance marketingindustry + Demonstrated customer -focus to meet and exceed expectations across multiple clients… more
- PagerDuty (Albany, NY)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Amazon (New York, NY)
- …and scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & ... Partners (ASP) Customer Success Center of Excellence org, you...or a related field, or experience as a product manager or owner - 5+ years of working with… more
- Hilton (Albany, NY)
- … Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to ... Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project...of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to… more
- Capital One (Albany, NY)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- ServiceNow, Inc. (New York, NY)
- …+ Deepen strategic customer /partner relationships: work with the Sales and Customer Success organizations to proactively engage top customers and partners, ... and demonstrated success in understanding and fulfilling internal or external customer needs; problem-solver mindset; ability to take big ideas and make them… more
- Wolters Kluwer (New York, NY)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Justworks (New York, NY)
- Senior Product Manager , International Payments New...to love talking with customers and engaging with our Customer Success , Sales and Marketing teams to ... together stakeholders across engineering, design, data services, operations, and customer -facing teams to deliver tangible value. By joining us,...the Role / What You'll Work On As a Senior Product Manager , International Payments, you will:… more
- Justworks (New York, NY)
- Senior Product Manager , Risk New York, New...to love talking with customers and engaging with our Customer Success , Sales and Marketing teams to make ... policy administration to claims and audits-is efficient, accurate, and trustworthy. As a Senior Product Manager for SUI at Justworks, you'll play a high-impact… more
- Capital One (New York, NY)
- Senior Manager , IFX, AIML, & Regulatory Risk - Enterprise Services Risk The Enterprise Services Risk (ESR) organization is expanding with a focus on attracting ... Technology Product Risk division, on the "AIFX" Team. The Senior Manager in this role will lead...that have a direct impact on internal and external customer experience and implement risk solutions to ensure Capital… more
- Ricoh Americas Corporation (New York, NY)
- ** Senior Services Operations Manager - Managed Services** The Senior Services Operations Manager serves as the primary operational point of contact for ... Responsibilities include P&L reconciliation, strategic implementation, employee relations, and customer satisfaction for designated accounts. The manager leads… more