- University of Rochester (Albany, NY)
- …associated with the computer network, including on-site and off-site locations. + Represents the Service Desk support areas for new services entering into ... for customers across IT areas that are received via Service Desk intake mechanisms, such as ...various tools and systems. + Provides technical response and support for service interruptions and maintenance activities.… more
- University of Rochester (Brighton, NY)
- …with unique customer situations. + Assists with onboarding process and training of new Service Desk team members and provides team mentoring on an on-going ... experience required + Or equivalent combination of education and experience + Previous service desk or call center experience preferred + Experience with… more
- Stony Brook University (Stony Brook, NY)
- …Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician ** also provides direct support to our clinical nursing ... IT Service Desk Technician - Night Shift - Tuesday...four years experience in a Help Desk , Service Desk or technical support environment.… more
- Stony Brook University (Stony Brook, NY)
- …Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician ** also provides direct support to our clinical nursing ... IT Service Desk Technician - Day Shift - Sunday and...to four years experience in a Help Desk , Service Desk or technical support environment.… more
- TEKsystems (Seneca Falls, NY)
- …Exposure to diverse technologies and professional growth. Skills Help desk , Help desk support , Service desk , Troubleshooting, Customer service ... We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This...Vpn, Remote support Top Skills Details Help desk ,Help desk support , Service … more
- TEKsystems (Seneca Falls, NY)
- …+ Strong organizational skills and attention to detail. Skills Help desk , Help desk support , Service desk , Troubleshooting, Customer service , ... We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This...our team. This role is responsible for providing technical support to end users, troubleshooting Windows operating system issues,… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user ...incidents (eg, Zendesk, Fresh service , or Jira Service Management). + Proficient with remote support … more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** Provides first level Data Center systems and Service Desk phone support for faculty, staff, students ... rotations. **ESSENTIAL FUNCTIONS** + Resolves routine technical problems for issues received via Service Desk intake mechanisms, such as phone calls, service … more
- TEKsystems (Rochester, NY)
- …Technician III provides first level support for the Data Center systems and Service Desk support for those whose business functions rely primarily on ... Skills Desktop, Windows 10, Windows 11, Troubleshooting, Support , Customer service , Hardware, Windows, Help desk , Technical support , Computer… more
- Capital Region BOCES (Albany, NY)
- …criminal history background check in accordance with SAVE Legislation effective July 1, 2001. Civil Service Title: Help Desk Technician Job Number: 2026-141 ... - Schenectady City School District BASIC FUNCTION: The Help Desk Technician is the primary contact with...that are routine in nature. Enters calls into department support call tracking database/system. Troubleshoots technical support … more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- UNIVERSAL Technologies is seeking an IT Help Desk Technician for an on-site role in Long Island City, NY. May change to a hybrid schedule after 90 days. ... an active LinkedIn preferred. This role provides hands-on technical support for desktop and laptop computers, software applications, peripheral...to high-volume phone and email requests in an IT Service Desk Setting. WHO WE ARE UNIVERSAL… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill ... support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails...tickets and E-mails in a timely manner. Provide Helpdesk/desktop support for hardware and software computer systems and peripherals.… more
- CUNY (Brooklyn, NY)
- …services and policies, including maintaining the campus network infrastructure, security compliance, service desk support and data reporting. The Full ... Associates perform a range of work in development/programming, communications, technical support , or similar functions depending on the needs of the Information… more
- CUNY (Brooklyn, NY)
- …services and policies, including maintaining the campus network infrastructure, security compliance, service desk support and data reporting. The IT ... Associates perform a range of work in development/programming, communications, technical support , or similar functions depending on the needs of the Information… more
- Loretto Management Corporation (Syracuse, NY)
- Overview The Client Support Analyst provides essential technical support for end-users across the organization, ensuring optimal satisfaction with their ... and contributing to a positive end-user experience. Reporting directly to the Client Support Manager, the Client Support Analyst works closely with the Desktop… more
- City of New York (New York, NY)
- …Proven experience as a Help Desk Technician or other customer support role. - Tech -savvy with a working knowledge of office automation products, ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One...to one year of full-time experience as a Help Desk technician or other customer support… more
- Monroe Community College (Rochester, NY)
- Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Oct 31 2025 Job Description: Job Function: This is a technical support position ... Qualifications: + Must currently hold the Monroe County Civil Service title of Help Desk Assistant or...proofreading brief technical communications or user guidance articles (eg, " Tech Tips" or service reminders) for publication… more
- TEKsystems (Brooklyn, NY)
- Description Operating Room Desktop Support Tech * Computer imaging and upgrade. * PC's and Printer deployment. * Wyse terminal setup and Configuration. * ... Office 365, intune Top Skills Details Desktop,Windows 10,Windows 11,Imaging,Technical support ,Deployment,Printers Additional Skills & Qualifications This technician … more
- Custom Computer Specialists (Bronx, NY)
- Deskside Support Technician - Level 1 Location Bronx, NY Company Order Number 2940 # of openings 1 Apply Now ... technical professional to join our team as a Deskside Support Technician ! OVERVIEW: This person is primarily...desk environment experience A PLUS + Excellent customer service skills + Excellent verbal and written communication skills… more