- University of Rochester (Rochester, NY)
- … service in all interactions. - Acts as an on-call resource for the Service Desk . - Keeps abreast of current desktop and LAN technologies through continuing ... required - Equivalent combination of education and experience required - Previous Service Desk or Call Center Experience preferred - Experience working… more
- University of Rochester (Rochester, NY)
- … service in all interactions. + Acts as an on-call resource for the Service Desk . + Keeps abreast of current desktop and LAN technologies through continuing ... required + Equivalent combination of education and experience required + Previous Service Desk or Call Center Experience preferred + Experience working… more
- University of Rochester (Rochester, NY)
- …needed. + Assesses, interprets and analyzes customer technical problems received via Service Desk services, directly from customer interaction or other ... Assists with reporting on agent and team metrics. May provide on-call support . Provides second level server systems administration and email administration triage… more
- Chenega Corporation (West Point, NY)
- …federal marketplace and the data visualization environment. The **Junior Help Desk Technician ** will provide expert advice and support services in IT at The ... **Req ID:** 34308 **Summary** **Junior Help Desk Technician ** **West Point, NY** Are...+ Create help desk tickets indicating the service requiring support . + Offer technical assistance… more
- BAE Systems (Greenlawn, NY)
- …onsite training of customer support personnel. May be needed to provide Service Desk support during surge periods **Required Education, Experience, & ... may be available based on position level and/or job specifics. **Desktop Support Technician ** **108532BR** EEO Career Site Equal Opportunity Employer. Minorities… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... Description Those candidates who possess a PERMANENTCOMPUTER ASSOCIATE (TECHNICAL SUPPORT ) title are strongly encouraged to apply. The New...New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails...tickets and E-mails in a timely manner. Provide Helpdesk/desktop support for hardware and software computer systems and peripherals.… more
- CUNY (Brooklyn, NY)
- …staff, and students. The User Services Manager will oversee delivery of IT desktop support , service desk assistance, and establishment and implementation of ... SPECIFIC INFORMATION** New York City College of Technology (City Tech ) of the City University of New York (CUNY)...and training support initiatives. Develop and maintain service desk processes, procedures, internal KBs, training,… more
- ManpowerGroup (Massena, NY)
- …deskside support to end users in a manufacturing environment. + Interface with a service desk and customer IT support team to achieve deliverables. + ... Technician , you will be part of the IT support team, providing essential support to end...end users. The ideal candidate will have excellent customer service orientation, strong organizational skills, and the ability to… more
- International Rescue Committee (New York, NY)
- Requisition ID: req56549 Job Title: Service Desk Manager Sector: Information Technology Employment Category: Regular Employment Type: Full-Time Compensation: USD ... on our commitment to making a global impact through technology. Job Overview/Summary:In the Service Desk Manager role you will be at the forefront of driving… more
- Penguin Random House (New York, NY)
- We are seeking an IT Service Desk Analyst to join our team. This person plays a crucial role in providing technical support and assistance to end-users ... smooth operation of IT systems and equipment. The IT Service Desk Analyst serves as the first...high level of customer satisfaction. Key Responsibilities: * Customer Support : * Act as the primary point of contact… more
- TEKsystems (New York, NY)
- …Windows 10, Support , Troubleshooting, Active directory, Customer service , Technical support , Windows, Hardware, Help desk support , Help desk , ... Office 365, Windows 7, Deployment Top Skills Details Desktop, Windows 10, Support ,Troubleshooting,Active directory, Customer service , Technical support … more
- Amazon (New York, NY)
- …relentless focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating and ... seeking a Business Developer for the North America Supply Desk team. In this role, you will partner with...improvements Preferred Qualifications - Experience in online advertising or high- tech products/services Amazon is committed to a diverse and… more
- IHG (Watertown, NY)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push, ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...skills would be great, but not essential. Literate and tech -savvy - you'll need a good grasp of reading,… more
- Mercy University (Dobbs Ferry, NY)
- Tech Support Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4660405) Apply Tech Support Specialist Salary $24.40 - $39.03 ... and specialized software applications + Periodically provide tier-1 phone support as needed + Monitor help desk ...locations EXPERIENCES AND/OR SKILLS REQUIRED + Have strong customer service skills + Experience with help desk … more
- CVS Health (New York, NY)
- …care more personal, convenient and affordable. CVS Media Exchange is hiring a Senior Ad Tech Support Manager. This role will report to the Lead Director, Ad ... and convert CVS consumers to shoppers. The Senior Ad Tech Support Manager will be responsible for...and feature enhancements + Own the operational execution of self- service support and identify areas of improvement… more
- Conifer Realty LLC (Rochester, NY)
- SERVICE SUPPORT TECHNICIAN -...Management in the ITSM tool (Freshservice) to include the service desk specific product catalog, vendors, and ... information technology systems. We are seeking a qualified IT service support technician to assist...+ Ensure accurate inventorying of all assets under the service desk 's responsibility throughout the asset lifecycle.… more
- City of New York (New York, NY)
- …technology used in the Citywide Training Center (CTC). The responsibilities for the tech support position are: - Configure, prepare, and maintain Windows PCs, ... of them all. It's an opportunity to provide impactful support , quality customer service , and help protect...hardware/software installation among various user/server applications. - Provide Help Desk support for Citywide Training Center and… more
- City of New York (New York, NY)
- …project leader or as a major contributor. Experience in computer operations, technical support , quality assurance (QA), hardware installation, help desk , or as ... Blueprint for Housing and Homelessness," Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in… more
- City of New York (New York, NY)
- …Data Modeler. This position will work on a multiple of technology products to support the Enforcement and Neighborhood Service (ENS) programs to improve the ... database administrator in developing the data objects and data models to support data services under a service -oriented architecture approach. Preferred Skills:… more