- Broadview FCU (Albany, NY)
- …performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. + ... experience will be considered). + Minimum of two (2) years of contact center experience, preferably in a financial institution or credit union environment. +… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr . Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and ... client has an optimal experience in any situation. The Sr . Contact Center Representative will...+ Serve as back-up/overflow to provide technical and operational call center support to business clients for… more
- WMCHealth (Ardsley, NY)
- …of customer service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. ... Sr Patient Service Rep Company: NorthEast...(https://pm.healthcaresource.com/cs/wmc1/#/preApply/30181) Internal Applicant link Job Details: Job Summary: The Senior Patient Service Representative is responsible for… more
- Northeast Shared Services (Schenectady, NY)
- Customer Rep - Social Media Dec 8, 2025 Schenectady, NY,...a plus. + Minimum 1 year experience in a call center , virtual customer service, or CRM-based role. ... US, 12308 Salary:17.08 - 25.61 SUMMARY The Shopper Experience Representative is responsible for providing world-class customer service in a dynamic customer… more
- Cardinal Health (Albany, NY)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... preferred + 2-4 years of experience in a high-volume call center where communication and active listening...instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **REMOTE DETAILS:**… more
- Casella Waste Systems Inc. (Rochester, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- WMCHealth (Poughkeepsie, NY)
- Registration Rep I Company: MidHudson Regional Hospital City/State: Poughkeepsie, NY Category: Clerical/Administrative Support Department: Patient Registration ... patient for medical treatment. Responsibilities: + Interview the patient/patient representative for Direct Admissions, Outpatient services, Ambulatory surgery, Minor… more
- Northwell Health (Melville, NY)
- …Description Manages patient calls to the Health System's enterprise-wide centralized call center . Assists with appointment scheduling, messaging physicians (test ... phone to provide best-in-class patient experience through the Health System's centralized call center . Performs a variety of technical service/support duties… more
- University of Rochester (Rochester, NY)
- …Follows emergency protocols accordingly. + Contacts the appropriate supervisor and/or manager on- call , as well as senior leadership, notifying them of the ... by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community.… more
- New York State Civil Service (Albany, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... NY HELP Yes Agency Labor, Department of Title Senior Employment Security Clerk- Albany (NY HELPS) Occupational... Employment Security Clerk assigned to DOL's Customer Contact Center , you would answer inquiries from the general public… more
- Northeast Shared Services (Williamsville, NY)
- …social media platforms and online review management is a plus. + Experience in a call center or virtual customer service agent setting is a plus. + Experience ... Shopper Experience Representative Dec 7, 2025 Williamsville, NY, US, 14221...providing world-class customer service in a dynamic customer communication center environment. This role involves handling customer inquiries, resolving… more
- New York State Civil Service (Endicott, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... NY HELP No Agency Labor, Department of Title Senior Employment Security Clerk (Hourly) - Endicott GTCC Occupational Category Clerical, Secretarial, Office Aide… more
- Cardinal Health (Albany, NY)
- …about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent ... PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is...instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly… more
- The Hertz Corporation (Albany, NY)
- …Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + ... Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one...Prior call center and customer service experience +… more
- Centrotherm (Waterford, NY)
- …problem resolution. This is a professional, office-based role (not a call center ) with clear opportunities to grow into senior positions within Customer ... inquiry through order fulfillment by supporting B2B customers including distributors, rep firms, installers, and end customers with accurate order processing,… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... The National Director, Rare Disease is a senior leadership position accountable for setting the US...Integration** + Serve as the primary field medical affairs representative to the Rare Disease Medical Business Unit Lead… more
- Albany Medical Center (Albany, NY)
- …(United States of America) Salary Range: $41,136.28 - $57,590.79 The Patient Access Sr . Associate is responsible for knowing all aspects of the 'PASED' position - ... environment. The PASED is a hybrid position combining the Patient Access Representative position and the Health Unit Coordinator position. The position includes but… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Bausch + Lomb (Buffalo, NY)
- …future. **Overview** We are seeking a motivated and experienced **Ocular Specialty Representative ** (OSR) to join our dynamic regional sales team. Reporting to the ... updates + Use and refine clinical selling techniques that will enable the representative to bring value and influence customer thinking about the ways they can… more
- Casella Waste Systems Inc. (Oneonta, NY)
- ## Position Summary The Commercial Service Representative provides one\-stop service and solutions to new and existing customers by determining service requests, ... resolution for all calls and cases routed from the Customer Care Center \(CCC\) for small commercial dumpster and temporary Roll\-Off inquiries ensuring customers… more