- NPS Prism, LLC (New York, NY)
- …full strategic insights and value of the Prism tool in order to drive customer experience ( CX ) improvement throughout their organization. Deliver client ... leads in socializing insights from NPS Prism and from customer experience results within the client's own...growing senior client relationships. * Extensive presentation experience . * Proficiency in CX data analysis,… more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients... experience + 3-5 years of client management experience + 3-5 years of Customer Success/Engagement… more
- Amazon (New York, NY)
- …is responsible for the Private Pricing Program. Within GDSP, the AWS Private Pricing Customer Experience ( CX ) team's vision is to ensure a bar-raising ... Customer experience across the Private Pricing (PP) program, leading to...program, leading to scale and growth. The Private Pricing CX team is seeking an experienced Marketing Strategist to… more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... customer value, then operationalize and optimize the end-to-end customer experience . The role will collaborate with...at working with all levels within the organization, including senior leaders, to drive change + Proven ability to… more
- Bristol Myers Squibb (Staten Island, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... in their personal lives. Read more: careers.bms.com/working-with-us . Position: Senior Therapeutic Area Specialist (TAS) Therapeutic Area (TA): Psychiatry...BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by… more
- Bristol Myers Squibb (Buffalo, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and… more
- Bristol Myers Squibb (Manhattan, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that… more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... experience . + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with… more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... to team meetings. + Assist maintenance of analyst relations contact database. + Assist Sr . AR Manager with vendor rating / customer references sourcing program.… more
- City of New York (New York, NY)
- …will include, but are not limited to the following: Business Relationship and Customer Experience ( CX ) Management: - Build and maintain trusted ... improvements in other IT areas to focus service delivery on human-centered design and customer experience . - Maximize the perceived value of IT by improving … more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... develop strategies to maximize selling opportunities. + Uncover and qualify ideal customer profile prospects. + Account mapping and contact acquisition to ensure we… more
- Verint Systems, Inc. (Albany, NY)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts...+ Bachelor's degree in marketing, technology, business, or equivalent experience + Minimum of 15+ years of overall … more
- Amazon (New York, NY)
- …and non-Prime, customer -facing delivery programs such as Same-Day delivery, and the customer experience ( CX ) features presented to millions of customers ... that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Knowledge of SQL/ETL -… more
- Celestica (New York, NY)
- …rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and ... languages like Python/Go is a major plus + Must have direct customer interface experience + Must have experience is writing technical documentation (eg)… more
- PNC (New York, NY)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience ( CX ), Customer Loyalty, Decision ... opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more
- CIBC (New York, NY)
- …Hours** 40 **Skills** Analytical Thinking, Business Development, Credit Risk Management, Customer Experience ( CX ), Financial Modeling, Financial Statement ... counterparty credit analysis for non-bank financial institutions working closely alongside a senior member of the team. The team manages the credit relationships for… more
- Amazon (New York, NY)
- …retail site. We are looking for a highly creative, customer obsessed, Sr . Product Manager to lead the delivery experience strategy of non-prime customers. ... or owner - Experience owning technology products Preferred Qualifications - Experience in influencing senior leadership through data driven insights - … more
- Amazon (New York, NY)
- …value to our customers and Amazon Web Services (AWS)? AWS is seeking a customer -obsessed CX Coordinator to join the Private Pricing Programs and Experiences ... develop emerging products to drive innovation and automation in Private Pricing. The CX Coordinator, 3PX is responsible for managing the full lifecycle of complex,… more