- Carrier (East Syracuse, NY)
- …appropriate department + Works under immediate supervision to provide satisfactory and quality customer service + Assists with answering basic customer ... Customer Care Center is the first line of customer communication for incoming calls on the 1...connected with a dealer that can provide sales or service . + Our number one goal is to get… more
- SKC Communication Products LLC (NY)
- Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, ... to ensure customer satisfaction. + Provide excellent customer service and build customer ...Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- As a Tier 1 Fraud Investigator, you will be joining our Converge Operations Team to be on the front lines protecting the retirement accounts of federal employees ... Diploma or GED. + 2-5 years or related experience in Customer Service or public relations. **Preferred Qualifications:** + Previous anti-fraud experience +… more
- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The… more
- GovCIO (Albany, NY)
- …program. **Responsibilities** + Will serve as an escalation point for the field service customer support professionals that are onsite supporting over 300 ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier -2-support/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4594_ **Category**… more
- SKC Communication Products LLC (NY)
- …project from concept through completion ensuring quality control, profitability & customer satisfaction. MAJOR RESPONSIBILITIES AND DUTIES + Responsible for working ... required for system functionality. . Coordinate control system requirements with both customer and programmer. + Answer questions and troubleshoot with all project… more
- Fortive Corporation (Fairport, NY)
- …candidate will be able to demonstrate the following skills and experience:_ + Minimum 1 year of related customer service experience. + Associate's degree ... **Role:** ** Customer Success Specialist** **Location: Fairport** **Excellent Pay and...where you'll demonstrate your proficiencies:_ _Product Support:_ + Provide tier 1 quotations and technical documentation, escalating… more
- Applied Materials (Malta, NY)
- **Field Service Engineer IV (C4)** If you like to...the following:** **- must have 300mm install experience through Tier 1 on ETCH or SWD (Single ... this is the role for you. As a Field Service Engineer, you'll work in our state-of-the-art facility and...Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the… more
- HealthEdge Software Inc (Albany, NY)
- …The Business Consultant leads and mentors the Service Delivery team in all Tier 1 (Basic) and Tier 2 (Intermediate) consulting initiatives. The position ... Service Delivery Leadership. **Staff/Team Management/Supervision** + Mentor and provide oversight for Tier 1 and 2 Service Delivery staff + Take… more
- Fujifilm (Albany, NY)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will… more
- Fujifilm (Albany, NY)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will… more
- Robert Half Office Team (East Syracuse, NY)
- …in Triage to prioritize customer issues effectively * Ability to provide Tier 1 Support to customers * Commitment to Sustainable practices within the ... accounts and process information. * Providing technical support and Tier 1 Support to customers as needed....Support to customers as needed. Requirements * Proficient in Customer Service and capable of offering excellent… more
- Arc Allegany-Steuben (Bath, NY)
- …within the first year of employment and 6 hours of continuing education each year after. + Complete Tier 1 , Tier 2, Tier 4 or Tier 5 training ... Employment. Associate will follow the Individualized Placement and Support (IPS) model for service delivery. + Plan and coordinate daily activities. + Act as an… more
- CUNY (Bronx, NY)
- …in computer science or information technology is highly preferred. + Excellent customer service and communication (written and oral) skills; interpersonal skills ... center, a training lab, a faculty lab, the public-facing tier one IT Service Desk as well...and close Help Desk and IT Center. **MINIMUM QUALIFICATIONS** 1 . High School Diploma, GED, or equivalent 2. Eighteen… more
- City of New York (New York, NY)
- …of Public Safety Technology Operations Center functions; - Ensure high levels of customer service quality and availability by working closely with Tier ... Tier 3 and Vendor support groups; - Monitor Service Level Agreements (SLA's) to ensure incident and problem...record; - Monitor and update the status of various customer problems at any given time; - Share knowledge… more
- GovCIO (Bethpage, NY)
- …Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role + Certification in Microsoft Operating Systems + ... $25.00 /Hr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5219/mid-level-it- service -technician/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-NY-Bethpage_ **ID** _2024-5219_ **Category**… more
- Rubrik (Albany, NY)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... secure the brand and protect the organization, company and customer environments. You will be responsible for executing security...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- Everon (Hawthorne, NY)
- …state and local codes. + Requires 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings. **Work Environment:** + The employee is occasionally ... Summary:** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- Siemens (Cortlandt, NY)
- …haven't been asked yet. **Position Overview:** We are seeking a **Field Service Technician** to work on our next-generation Siemens Charger locomotives and Siemens ... Venture single-level coaches. The state-of-the-art locomotives are diesel-electric with Tier 4 4,400 hp diesel engines. Our vehicles connect...all over the United States and work with the customer on-site to achieve the main goals for the… more
- Magellan Health Services (Fort Drum, NY)
- …as indicated. + When assigned, Tier 4 counselors will provide clinical supervision to Tier 1 counselors as outlined by the licensing board in the state of ... consultation and counseling services to the command structure and military service members and their families at military installations. Responsible for providing… more