- NY CREATES (Albany, NY)
- …procedures aligned to NIST 800-63B, NIST 800-53 AC/IA families, CIS AD benchmarks, and CMMC 2 .0 IA.L2-3.5.x controls. Train and mentor Tier 1/ 2 analysts on ... partner ecosystems. With elite engineering depth in Kerberos, LDAP, OAuth 2 .0/OIDC, SCIM provisioning, zero-trust policy enforcement, and IGA rule engines, the… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Schrodinger (NY)
- …Directory, Okta, LDAP) + Respond to and resolve Tier 1 and Tier 2 technical support escalations regarding desktop, server, network, and application ... You will ensure the stability and efficiency of the systems that support our scientific applications and business operations. Your expertise will be crucial… more
- Empire State University (NY)
- …the Cybersecurity team to ensure compliance with SUNY Empire policies. + Provide Tier 2 support for Technical Support Specialists and Service Desk ... teams. + Contribute to knowledge base and Tier 2 self-help documentation. Job Requirements: Required Qualifications: + Associate degree from a regionally… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Intuit (Albany, NY)
- …Intuit Enterprise Suite (IES)** Come join the Global Business Solutions Group (GBSG) as a ** Tier 2 Senior Service & Support Specialist** **for the** **Intuit ... all teams. **What You'll Do** As a Tier 2 specialist, you will go beyond traditional support by providing leadership, insight, and technical expertise.… more
- Robert Half Office Team (Rochester, NY)
- …and casualty insurance products, including workers' compensation and bonds. * Offer technical support to external users by troubleshooting issues and providing ... We are looking for a skilled PIA P& C Support Specialist ( Tier II) to join our...* High school diploma or equivalent. * Minimum of 2 years of experience in customer service or the… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support...(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical … more
- BAE Systems (Buffalo, NY)
- …Other incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **118371BR** EEO Career Site Equal ... Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero...work environment. If you are a motivated and skilled technical support analyst looking for a new… more
- Oracle (Albany, NY)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- UHS (Johnson City, NY)
- …Required: + Two years college (Information Technologies based) OR successful completion of a Technical program in relevant field + OR 2 years technical ... work and life. A Culture of Connection - We support each other like family and create space for...to Call Home - Located in New York's Southern Tier , UHS offers more than a career-we offer a… more
- New York Times (New York, NY)
- …the office 3 days each week (subject to change). Responsibilities: + You will provide tier 2 hands-on support to end-users throughout the company (excluding ... understand the world. Basic Qualifications: + 3+ years of experience in an IT technical support role + 1+ years of experience with end-user support using… more
- Optiv (New York, NY)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... edge security programs and related security technologies. * Provide oversight on 2 -10 concurrent engagements, ensuring both technical and business outcomes are… more
- Oracle (Albany, NY)
- …review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager (TPM) will support our newly established ... + Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical , operational, and business… more
- Oracle (Albany, NY)
- …Description** Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top- tier enterprises around the world. Our cloud offers unmatched ... to include dedicated, hybrid, and multicloud, edge computing, and more. At the Technical Strategy and Oversight (TSO) organization, our mission is to support … more
- Oracle (Albany, NY)
- …Cloud. Our goal is to optimize support costs while delivering a top- tier support experience to our customers. We utilize advanced rule-based systems and ... and an ever-expanding set of foundational cloud-based services. The Support organization in OCI is building new services that...offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations… more
- S&P Global (New York, NY)
- …Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf IFTECH202. 2 - Middle Professional ... **Grade Level (for internal use):** 12 **The** **Role:** AI Technical Architect **The Team:** The Data Science Center of...enthusiastic and talented returners to apply. We will actively support your return to the workplace. **About S&P Global… more
- Oracle (Albany, NY)
- …speed and attitude of a start-up, with the scale and customer-focus of the top tier enterprise software company in the world. Values are OCI's foundation and how we ... diverse group of people and given the autonomy and support to do your best work. It is a...initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have… more
- Oracle (Albany, NY)
- …Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyperscale, ... and multi cloud, edge computing, and more. In the Technical Strategy and Oversight (TSO) organization, our mission is...Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes… more
