- Zoom (San Jose, CA)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- US Tech Solutions (Mountain View, CA)
- …this role, you will lead end-to-end marketing strategies focused on customer acquisition, engagement, retention , and revenue growth within a subscription ... go-to-market initiatives for new features and services. **Responsibilities:** + Drive customer acquisition, engagement, retention , and win-back strategies for… more
- Intuit (Mountain View, CA)
- …center to a value driver. We now play a pivotal role in driving retention and monetisation, through delivery of exceptional customer experiences that build ... Performance Manager to oversee the execution of sales and lead pass programs for Intuit's Global Business Solutions Group...organization. Reporting to the Sales Leader - Growth and Retention , GBSG Customer Success, this position will… more
- Robert Half-Robert Half Corporate (San Jose, CA)
- …staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. + Build customer ... and expectations) + Promote a culture of collaboration. + Motivate, inspire and lead by example. + Provide recognition and celebrate successes. + Manage change… more
- The Clorox Company (Pleasanton, CA)
- …across Clorox categories. + Identify best in class digital shelf partners to lead focused insight work across prioritized customer teams (Amazon, Walmart and ... in atomized moments, not linear funnels. -The Omni-Insight Shopper Lead is a pivotal role that blends eCommerce analytics,...(Amazon priority + key .Coms)** + Partner with Amazon customer teams, and BU marketing teams to decode shopper… more
- Intuit (Mountain View, CA)
- …on holistic contact strategy: Partner with the Top of Funnel and Engagement CRM Lead to enforce proper customer contact strategy, maintain calendars, and define ... ecosystem. Intuit is known for its innovation track record, customer centricity, and its consistent recognition as a top...funnel stages for both DIY and DIWM segments. * Lead "authentication to complete" channel activation with a strategic… more
- Rubrik (Palo Alto, CA)
- …This role combines strategic oversight with tactical execution to drive customer retention , profitable renewals, sales effectiveness, enhanced customer ... and implement programs and projects aimed at increasing renewal rates, improving customer retention , churn reduction and strengthening the overall post-sales … more
- Snap Inc. (Palo Alto, CA)
- …and its AR glasses, Spectacles (https://www.spectacles.com/) . We are looking for a Lead , Revenue Growth to join Snap Inc's global Small and Medium Customers (SMC) ... organization. This role will lead and launch high-growth full funnel initiatives for brand...recommendations, influence decisions and priorities + Influence business plans, customer and market insights, and analyze effectiveness + Build… more
- Cushman & Wakefield (Sunnyvale, CA)
- **Job Title** Workplace Experience Lead **Job Description Summary** POSITION SUMMARY The Experience Manager will be a key member of the Cushman & Wakefield onsite ... amenities, and services to help drive employee engagement and retention for our client - ensuring people feel productive,...with cross functional teams to obtain Voice of the Customer data (quantitative and qualitative) to capture service needs.… more
- HP Inc. (Palo Alto, CA)
- …on high-value target accounts to drive pipeline growth, customer loyalty, and retention . + ABM Transformation Leadership + Lead the shift from traditional ... & deal velocity + Account engagement scores + Marketing-attributed revenue + Customer expansion and retention rates + Continuously analyze performance data,… more
- Intuit (Mountain View, CA)
- …to hire, pay, and support their teams with ease. We are seeking a Director, Customer Success - Services to lead the strategy, design, and execution of all ... This highly visible, single-threaded leader will build and scale a modern Customer Success ecosystem that increases retention , deepens adoption, and unlocks… more
- Intuit (Mountain View, CA)
- …you will drive experimentation, innovation, and data-driven decision-making to improve customer engagement, retention , and success across the Mailchimp ... implement frameworks** that measure and optimize the impact of Mailchimp's Customer Success programs-covering engagement, retention , and support effectiveness. +… more
- Rubrik (Palo Alto, CA)
- …on opportunities to refine policies, processes and strategies that improve the customer experience, renewal and retention efforts. **Desired Skills & ... **Director, Renewals and Customer Success Operations** **Location: Palo Alto, CA. US**...success of our business. In this role, you will lead a team responsible for the entire renewal and… more
- Cisco (San Jose, CA)
- …Impact** We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the US and Canada. ... the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Additional responsibilities include: + Lead , coach, and… more
- Intuit (Mountain View, CA)
- …approach to Customer Success, this role will help shape how our experts foster customer loyalty, retention , and power revenue growth. You will be part of a ... **Overview** Join our Customer Success organization as a Customer ...our expert environment. + **Drive Rigor in Execution** - lead the operational performance of vendor-delivered support services, ensuring… more
- Rubrik (Palo Alto, CA)
- …brand credibility, and deepen relationships with enterprise accounts. You will lead flagship programs including Customer Advisory Boards, Executive Reference ... enterprises to simplify and secure their digital infrastructure. As **Sr. Manager, CXO Customer Advocacy** , you will shape and scale a global executive advocacy… more
- Intuit (Mountain View, CA)
- …**How you will lead ** * End-to-end ownership of capabilities to assess customer risk, spanning all product offerings to ensure a seamless experience across the ... a staff product manager on our team who would lead the transformation of how customers experience money products...controls, scale risk operation with AI and automation, reduce customer frictions, in service of our business growth strategy.… more
- Danaher Corporation (San Jose, CA)
- …the company. . Manage key HR KPIs/metrics (talent acquisition, engagement, development, retention , etc.). . Lead the Engagement Survey process including actions ... comprehensive total rewards strategy to ensure talent attraction and retention while managing costs. . Develop and lead...Human Resources in a measurable and sustainable way . Customer Service oriented - high sense of urgency providing… more
- Intuit (Mountain View, CA)
- …+ Proven ability to design and implement service experience strategies that improve customer retention and drive revenue growth. + Strong understanding of ... thinking methodologies to create seamless, intuitive service experiences that enhance customer value and drive long-term retention . + Cross-Functional… more
- Intuit (Mountain View, CA)
- …other Intuit products, creating powerful "jobs to be done" solutions that increase overall customer value and retention . Make lending a reason to start and ... on ecosystem impact: user acquisition driven by lending, cross-product adoption/ retention , platform utilization, total credit facilitated, customer satisfaction,… more