- Capgemini (New York, NY)
- …Capgemini Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service ... the service value chain. . Develop enterprise-wide routing and interaction strategies that leverage intent, personalization, and AI to...product management, and/or internal consulting with a focus on customer service, contact center , or… more
- Capgemini (New York, NY)
- …team, you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage ... advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and customer engagement… more
- Allied Universal (New York, NY)
- …communities and customers we serve. **Allied Universal is hiring a Security Operations Center Officer to oversee a Corporate Building located in the Hudson Yards ... Monday, Tuesday, Wednesday, and Thursday + Must exhibit great customer service skills, will be interacting with the general...with the general public on a daily basis and interaction with the client and staff + Hourly payrate:… more
- Amazon (New York, NY)
- …and workflow management. A day in the life The Integrated Demand Center drives unified customer experiences that deliver measurable global outcomes. ... part of the Content Studio within Amazon's Integrated Demand Center (IDC) is seeking a talented Visual Designer to...paid media that drive user engagement, and directly influence customer progression across the sales funnel. * Social Media… more
- Mount Sinai Health System (New York, NY)
- … contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood ... providing administrative support functions, with comfort level in patient interaction and having an understanding of maintaining patient confidentiality. **Computer… more
- Allied Universal (Manhattan, NY)
- …**Shift Supervisor** **s to oversee a Television Network located in Rockefeller Center , Manhattan.** + Position is: Full Time + Work Shifts Available: Morning, ... $24 - $25 / hour + Must exhibit great customer service skills, will be interacting with the general...with the general public on a daily basis and interaction with client and staff **Requirements:** + New York… more
- Allied Universal (New York, NY)
- …the communities and customers we serve. As a **Security Officer - Unarmed Patrol Government Center ** in **New York, NY** , you will serve and safeguard clients in a ... patrols, remain visible to assist with incident prevention, and deliver outstanding customer service. Join a team that values integrity, teamwork, and innovation… more
- Amazon (New York, NY)
- …success-where AI and human agents work side-by-side with full context through every customer interaction . We turn fragmented customer data into proactive, ... personalized experiences that create competitive advantage and build lasting customer relationships. Amazon Connect is one of the fastest...the history of AWS and a leader in the Contact Center as a Service (CCaaS) industry.… more
- Percepta (Mahwah, NJ)
- …for proper documentation and coding in Volvo's proprietary software + Advise Customer Care Center Manager, Supervisor, Team Leader, and/or appropriate Field ... services for every stage of the automotive and mobility customer journey. As a **Bilingual French Customer ...about product purchases or familiarization + Handle customers who contact Volvo to facilitate the resolution of their issues… more
- Guardian Life (New York, NY)
- … experience, and IT teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Ensure all initiatives align ... experience, and IT teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Ensure all initiatives align… more
- BronxCare Health System (Bronx, NY)
- …These intensive services will focus on promoting positive parenting skills that will center on positive parent-child interaction and enhance the knowledge of ... function will be to work with children and families on enhancing the parent-child interaction . They will utilize activities that will focus on various issues such as… more
- Animal Care Centers of NYC (Queens, NY)
- …+ Minimum 1 year of customer service experience, preferably in a contact center or client-support role required. + Experience with computer systems and ... Schedule The Client Support Representative will be based primarily at our Queens Care Center with the ability to work remotely, as approved by the Director of… more
- Capital One (New York, NY)
- …cash flow cycle and apply advanced business credit sales skills to the client interaction using an existing multi touch client contact strategy and sales ... etc. + Build and foster a strong team of partners through the interaction model to best support customers (Treasury Management Officer, Merchant Services, Business… more
- ASM Global (Brooklyn, NY)
- …30 .00/hour Maximum Pay Rate: $ 30 .00 /hour Join Our Team at Barclays Center ! Congratulations on taking the first step toward embarking on an exciting new adventure ... at Barclays Center ! At Barclays Center , we're more...in providing exceptional service. + Wants to make every interaction memorable and positive. Strong Teamwork Abilities: + Enjoys… more
- Intuit (Brooklyn, NY)
- …Retail Location Manager, you'll be the driving force behind a high-performing, customer -focused local tax preparation center . With energy and purpose, you ... to customers, as well as Concierges, who are a customer 's first point of contact at TurboTax,...customer experience, you'll create an environment where every interaction delights customers and reflects the TurboTax brand. This… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- …review process, and is required to have good organization and volunteer interaction skills for the continuing education role. High-quality and professionally written ... with instructions from EIC* Act as first point of contact for system user questions, taking on responsibility to...Hosts and records live events via IEEE Webex, Resource Center tools, and/or explore alternatives;* Sets up event registration… more
- TD Bank (New York, NY)
- … customer -centric by ensuring a legendary service is provided during every customer interaction to maximize retention and growth + Partners with Institutional ... Manager (AIRM) is a high touch point of client contact accountable to serve the unique and complex needs...client's expectation for service. The AIRM is at the center of the Institutional model providing day-to-day account management… more
- The Hartford (New York, NY)
- …Conditions, exposures, general information, aggregates etc.) + Serve as a point of contact for brokers and provide optimal customer service experience on behalf ... experience & book of business management, while also acting as a key contact for brokers and underwriters. This is an individual contributor role without supervisory… more
- TD Bank (New York, NY)
- … interaction + Supports the ongoing improvement of the partner/ Customer experience **Shareholder Accountabilities:** + Supports the development and implementation ... the impact to Customers and our operation teams (eg Loss Prevention Call Center ). The Senior Manager Fraud Performance Management is responsible for reporting on… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …+ Update customer file in Case Tracker with summary of interaction + Interact with internal departments to ensure meeting deadlines for all documentation ... program benefits in a manner that is compliant with Center for Medicare and Medicaid Services (CMS) and company...in the community and serve as a point of contact for our current members. MAP Advisor Primary Responsibilities:… more