- HomeSafe Alliance (Providence, RI)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- US Bank (Providence, RI)
- …of merchant as appropriate, within established limits. We are currently seeking candidates with customer contact center experience . Schedule: The below ... or equivalent - Typically at least six months of customer service experience Preferred Skills/ Experience ...and verbal communication skills - At least 12 months experience working in a contact center… more
- HomeSafe Alliance (Providence, RI)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- HomeSafe Alliance (Providence, RI)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- Citizens (Riverside, RI)
- …in the following areas: Fraud Analysis, Financial services industry, Customer service, and Contact center experience a plus + Team player with the ... a crucial part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our most critical departments at Citizens. Our… more
- Lincoln Financial Group (Providence, RI)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work...leadership, coaching and process management to ensure a positive experience for our participants, peers, and partners. You will… more
- US Bank (Providence, RI)
- …The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact for ... Plan **What is it like to be a Call Center Customer Service Collector** - https://www.youtube.com/embed/mDFks9QxNvA (https://www.youtube.com/embed/mDFks9QxNvA%22)… more
- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. Whether they're ... High school diploma or general education degree (GED) preferred but not required. Experience Prior retail customer service or retail experience preferred. more
- Signet Jewelers (Newport, RI)
- …and holidays * A positive, customer -focused approach in delivering an exceptional customer experience * Strong communication and relational skills We put our ... celebrate the special moments in their lives * Strong customer service, sales, retail and/or jewelry experience ...applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we… more
- Michaels (Warwick, RI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PROV-WARWICK, RI Deliver a customer centric shopping experience by managing...receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC… more
- Highmark Health (Providence, RI)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- Sutherland Global Services (Providence, RI)
- …**General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + Knowledge ... needed. **Since we provide service to global customers, our center is open 24/7. These are work from home...email or instant message to consumers. Serves as primary contact for inbound customer issues. + Escalate… more
- Highmark Health (Providence, RI)
- …and/or in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures ... subject-matter direction to lower-level representatives. **ESSENTIAL RESPONSIBILITIES** + Resolve customer inquiries and complaints via written, telephonic and face-to-face… more
- Windstream Communications (Providence, RI)
- …foreign personnel disclosure and approval requirements._ **Job Details** **Job Family** ** Customer Service** **Job Function** ** Customer Contact ** **Pay ... handles inbound calls from Windstream customers in a call center environment. The inbound calls are driven by a...inbound calls are driven by a variety of different customer needs. The Kinetic Cable Specialist is primarily responsible… more
- Michaels (Middletown, RI)
- …the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC Know Your Rights Poster in ... production **Other duties as assigned** **Preferred Knowledge/Skills/Abilities** **Preferred Type of experience the job requires** + Retail and/or customer … more
- Cardinal Health (Providence, RI)
- …Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized ... can go. **_Qualifications_** + Bachelor's degree or equivalent work experience + 3-5 years of experience in...resolution **_Responsibilities for this role_** + Oversees daily call center operations for a team of 8-10 Case Managers… more
- Michaels (Seekonk, MA)
- …the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC Know Your Rights Poster in ... Store - PROV-SEEKONK, MA Build customer relationships while creating a memorable framing solution...channel processes **Other duties as assigned** **Minimum Type of experience the job requires** + basic computer skills and… more
- Verint Systems, Inc. (Providence, RI)
- …(7) years' of experience in AI and Data Science. + 10+ years of in-depth experience with contact center operations - either in a vendor capacity or ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity... accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement… more
- Verint Systems, Inc. (Providence, RI)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... that solution for customers. Leveraging expertise in cloud-based technologies, telephony, customer experience strategies, and software engineering, you will… more
- Sunrun (Providence, RI)
- …can balance user, business, and technical needs. Additionally, success in this role requires experience in contact center software such as NICE CXone ... inquiries and resolve issues, thereby enhancing the overall customer experience . As a Staff level Software...communications software and related integrations. + Practical knowledge and experience with modern Cloud Contact Center… more