- Zoom (Providence, RI)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- Coinbase (Providence, RI)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Saint-Gobain (Bristol, RI)
- **Role Summary:** This role will lead the Customer Service function within a manufacturing environment. The incumbent will lead digital tool development ... engagement. This role is also instrumental in coordinating new customer and new part onboarding. ** Customer...lead time quotations **Team Leadership** + Support the Customer Service team to set performance objectives,… more
- PPL Corporation (Providence, RI)
- …levels including both senior management and field employees through relationship building and customer service . + Ability to rapidly learn new business and ... resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive...senior management and field employees through relationship building and customer service . + Ability to rapidly learn… more
- Concentrix (Providence, RI)
- … Service ** As a Cloud Solution Architect specializing in Business Applications, you'll lead the transformation of customer service operations by helping ... Home (https://jobs.concentrix.com/) "Job Details **Cloud Solution Architect- D365 Customer Service ** Other Account Management Location United States Of America… more
- Concentrix (Providence, RI)
- …routing strategies, and multi-channel engagement using Microsoft's Customer Service and Omnichannel capabilities. **Responsibilities** + Lead workshops with ... Home (https://jobs.concentrix.com/) "Job Details **Dynamics 365 Customer Service & Omnichannel Consultant** Information...Company Culture," year after year. Join us and be part of this journey towards greater opportunities and brighter… more
- Raising Cane's (Warwick, RI)
- Starting hiring pay at: $16.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name ... suggests, your main priority is to provide great customer service . In this role, you will... associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more
- Restore Hyper Wellness (Cranston, RI)
- …locations in East Greenwich and Garden City. This position is a sales and customer service position in a cutting edge wellness healthcare environment. You must ... may meet and should be able to provide excellent customer service to each and every guest...operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community… more
- Michaels (Warwick, RI)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - PROV-WARWICK, RI Deliver a customer centric shopping experience by managing and delivering...team to achieve their role KPIs + Plan and lead the execution of class and in-store events in… more
- Coinbase (Providence, RI)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Humana (Providence, RI)
- …the product roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product development cycles, ensuring ... **Become a part of our caring community and help us...put health first Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and… more
- Guardian Life (Providence, RI)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Humana (Providence, RI)
- …The Lead Product Manager Conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope ... **Become a part of our caring community and help us...and complexity ranging from moderate to substantial. As a Lead Product Manager, you will be a key driver… more
- Carrington (Providence, RI)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of Customer ... the banking, finance or mortgage industry.** + **Three or more years in a lead or supervisory role in bankruptcy.** **Our Company:** Carrington Mortgage Services is … more
- Capital One (Providence, RI)
- Lead Account Executive - Global Operations (Remote-Eligible) The Lead Account Executive provides essential operational support for business partners. This ... on our proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while… more
- Humana (Providence, RI)
- …to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical ... **Become a part of our caring community and help us put health first** The Lead Solutions Architect works with user groups to solve business problems with… more
- Barnes & Noble (Middletown, RI)
- …keep the shift on track. * Above all, show that you enjoy being a bookseller! **As a Lead Bookseller, you are part of a busy team and will be required to master ... book knowledge. * Drive sales of key titles by modeling enthusiastic, and customer -focused hand-selling appreciated by customers. * Lead and support the store's… more
- Amentum (Providence, RI)
- Amentum is seeking a **Business Development Lead for Digital Transformation** . The Business Development Lead is a key member of the sales team, responsible for ... revenue targets. As a Business Development leader, the BD Lead is responsible for growing a suite of Government...clients at client meetings and industry engagements + Conducts customer visits; identifies customer challenges and requirements;… more
- Brightstar Lottery (West Greenwich, RI)
- …+ Highly developed written and verbal communication skills + Strong level of customer service skills and professionalism + Strong estimating, budgeting and ... reports, presentations, and recommendations. + Collaborate with brokers and service providers regarding lease strategy. + Lead ...bargaining agreements, where applicable. Base pay is only one part of our Total Rewards program. Sales roles may… more
- Capital One (Providence, RI)
- Sr Lead Software Engineer, Back End/SRE - Shopping (Remote-Eligible) **Do you love building and pioneering in the technology space? Do you enjoy solving complex ... and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...and disruptors, who solve real problems and meet real customer needs.** **Capital One Shopping is looking for our… more