- HomeSafe Alliance (Providence, RI)
- …individual will oversee customer relationship management and lead a team of customer support supervisors and their specialists. You will be accountable for ... **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is...customer orders. + Lead training sessions for other customer service support staff as needed. +… more
- Trellix (Providence, RI)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... and CS delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager ...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- PPL Corporation (North Kingstown, RI)
- …by helping to build and maintain strong, diverse communities today. Overview The Manager of Customer Energy and Integration will be responsible for the ... daily management of the distribution interconnection and regulatory processes to support the execution of customer requests to interconnect with PPL's… more
- Wilson Language Training (Providence, RI)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Trellix (Providence, RI)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Pearson (Providence, RI)
- ** Customer Marketing Manager ** - **K-12 Education** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all ... and inspires us to always be better. As a Customer Marketing Manager , you will play a...Through targeted marketing initiatives, you will work to strengthen customer loyalty, drive retention, and support the… more
- Michaels (Warwick, RI)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - PROV-WARWICK, RI Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Trellix (Providence, RI)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Principal Success Manager is a critical role to deliver Trellix's next phase of growth.… more
- Verint Systems, Inc. (Providence, RI)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Merck (Providence, RI)
- **Job Description** Our Sales teams support our customers by providing clinical and scientific information about our products. With a patient-centric and digital ... mindset, we support education and training that helps healthcare partners protect...helps healthcare partners protect patients in their communities. The Customer Team Leader (CTL) plays a critical role in… more
- HealthEdge Software Inc (Providence, RI)
- …part of ourClientOpreationsteam.In this role, you will develop a deep understanding of customer business models and become a subject matter expert in theday to ... outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible or… more
- Teradata (Providence, RI)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... engagement, adoption and success planning. + Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, … more
- Wolters Kluwer (Providence, RI)
- …comprehensive platform built to automate all performance needs. As the **Technology Sales Support Manager ,** **Pre-Sales CPM Solutions** , you will join a ... presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision. + Act as a technical resource for… more
- CVS Health (Providence, RI)
- …and the business.** **Position Summary:** **CVS Health is seeking an Enterprise Observability Support Manager to lead a team of observability support ... the administrative and operational activities of the observability platform, including customer support , solution deployments, platform management, and incident… more
- Walgreens (West Warwick, RI)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more
- PPL Corporation (Providence, RI)
- …a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by ... provide guidance and direction to other PPL employees in support of high quality, timely, and cost-effective resource acquisition...may be hired at the Intermediate or Senior Category Manager level & will be determined based on the… more
- Fujifilm (North Kingstown, RI)
- …exciting opportunity at our North Kingstown, RI facility for a **Product Manager !** With state-of-the-art manufacturing facilities in the US, Europe, Taiwan, China, ... Japan, local sales offices throughout the world and on-site applications support , FUJIFILM Electronic Materials supplies the world's top tier semiconductor… more
- CVS Health (Fall River, MA)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...crew and supervisors in an open and timely manner Support Store Manager with actions plans for… more
- REI (Cranston, RI)
- …will be asked to travel to multiple stores within the region for training and to provide support . The role will assist the Store Manager (or act as a Store ... REI's Brand and the Co-op Way plus ensuring outstanding customer experience and employee interactions in their store. This...Impact goals. You will be asked to perform or support the Store Manager or act in… more
- Merck (Providence, RI)
- …account growth. This includes communicating in detail and frequently with NA Sales Manager , Technical Support and Advanced Monitoring teams regarding needs and ... beef and dairy producers, veterinarians, and nutritionists. The Territory Manager is a key member of the field sales...and plays a critical role in supporting our company's customer centric business model. This position is responsible for… more