- WM (Foxborough, MA)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... Spanish is a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- State of Massachusetts (Chelsea, MA)
- …with a wide variety of state agencies and private entities. *Position Description:* The CSS Customer Service call center is located in Chelsea and ... customer issues that cannot be resolved at the call center by summarizing the customer...appropriate regional staff for follow-up action, and updating the customer service statistical database. * Maintains data… more
- Pearson (Boston, MA)
- …+ High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- State of Massachusetts (Everett, MA)
- …o Superb attention to details & be able to meet deadlines o Customer service training or previous Call Center experience o Knowledge in Licensure ... apply and identify your strengths in these areas. The Call Center Representative is an integral part...programs in accordance with business plans to provide quality customer service to all customers. o research… more
- Fresenius Medical Center (Waltham, MA)
- …have excellent communication skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line ... laboratory results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. +… more
- IDEX (Westwood, MA)
- …data and addressing customer requests. + **Experience** : Previous customer service or call center experience is often preferred but not always ... globe, chances are, we have something special for you. **POSITION: Customer Service Representative** **DEPARTMENT: Microfluidics Aftermarket Inside Sales**… more
- Dentsply Sirona (Waltham, MA)
- …**Experience** : + High school diploma, required. + Minimum of 2 years of Customer Service , Call Center support or equivalent **Qualifications:** ... Primarily responsible for providing delightful, first contact resolution and premium customer service for all internal and external customers including… more
- TEKsystems (Boston, MA)
- … center , Data entry, Inbound call , Customer support, Health care, Customer service call center , Insurance Top Skills Details Customer ... attitude 5. Good tenure 6. Near perfect Attendance needed Customer Service Reps are taking 200 calls... service , Call center ,Data entry,Inbound call Additional Skills & Qualifications Reliable- On time Good… more
- State of Massachusetts (Boston, MA)
- …* Superb attention to detail and ability to meet deadlines * Customer service training or previous call center experience, highly desired * Knowledge ... Representative who is fluent in Spanish. The Contact Center Customer Service Representative is...* Comfort working in a high volume and fast-paced call center environment * Ability to answer… more
- Eastern Bank (Lynn, MA)
- …or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + ... serves as first line response for the basic incoming customer calls. The Customer Support Specialist must...and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures.… more
- ARAMARK (Boston, MA)
- …ones may be assigned without formal notice. **Qualifications** ? Previous customer service and/or call center experience preferred ? Experience in food ... The candidate must thrive in a fast-paced, performance-based call center environment and maintain a positive, customer -focused demeanor. Knowledge of… more
- Guardian Life (Boston, MA)
- …governing regulations and medical terminology. + Previous case management, customer service or call center experience desired **Salary Range** $40,960.00 ... environment. Our award-winning contact center is known for delivering outstanding customer service experiences and we want to work with others that have a… more
- Sedgwick (Boston, MA)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist- Background in Auto Insurance Required **PRIMARY… more
- National Safety Council (Billerica, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …speak, read, and write in** **both English and Spanish** + **A minimum of two years call center customer service experience** + Oral and written ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Robert Half Office Team (Newton, MA)
- …Proficiency in answering inbound calls and managing inbound/outbound calls. * Demonstrated experience in call center customer service . * Strong ... term contract employment opportunity in Newton, Massachusetts for a Customer Service Representative. The role is centered...Service Representative. The role is centered in a call center environment and involves a significant… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …strongly preferred, along with 2 years of related health care, call center , and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES ... Representatives to ensure all calls received by the Welcome Center , DFCI's internal call center ,...in accordance with established guidelines and customer service standards. The Supervisor, DFCI Welcome Center … more
- Adecco US, Inc. (Marlborough, MA)
- …critical issues are addressed first. **Minimum Qualifications:** + Minimum 2 years of experience in call center , customer service , or a related field. + ... Support:** + Promote a positive company image and provide excellent customer service to support Building Services objectives. + Compose and send personal… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Tufts Medicine (Boston, MA)
- …requests come through x64357. **II.** PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS **:** + As a call center representative at Tufts Medical Center you will be a ... key member of the hospitality team providing excellent customer service and working in a fast... and working in a fast paced high volume call center that handles multiple hospital services… more