- CVS Health (Wellesley, MA)
- …who are comfortable using data, technology, and insights to drive business results. The Senior Manager , Customer Retention & Owned Channel Marketing ... leveraging customer and channel data to create and optimize retention and engagement strategies within owned channels, including email, SMS, push notifications,… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...solutions and services. Ultimately, in addition to the prime customer success focus, this role promotes retention … more
- Magnus Veracross (Wakefield, MA)
- …provides an online learning space for students and teachers. ROLE DESCRIPTION We're seeking a Senior Customer Marketing Manager to take our growth to the ... goals of this role are to generate upsell and cross-sell ARR, promote customer retention , and foster customer engagement and brand loyalty. This is a… more
- TD Bank (Boston, MA)
- …drive product innovation to deliver customer -centric frictionless experiences. The Senior Product Group Manager oversees, leads and provides strategic ... including features, benefits and characteristics that meet customer needs. The Senior Product Group Manager is responsible for formulating strategy, policy… more
- Forrester (Cambridge, MA)
- …us and build an extraordinary future. **About This Role:** Forrester seeks a Senior Portfolio Marketing Manager to lead our go-to-market strategy and planning ... all relevant offerings that meet buyers' needs. The ideal Senior Portfolio Marketing Manager exhibits a deep...customer marketing and content teams. + Drive product retention and upsell/cross-sell strategies. + Create high-impact assets and… more
- Acxiom (Boston, MA)
- As a Senior Manager in Acxiom's Adobe Practice, you will lead teams delivering transformative projects that drive meaningful impact for our clients. You will ... strategy consulting or management consulting, with demonstrated career growth in senior manager -equivalent roles. + Experience in delivering business… more
- Medtronic (Boston, MA)
- …to innovation in a more connected, compassionate world. **A Day in the Life** The Senior Aortic District Manager will plan, direct, and lead all sales and sales ... strategy for the revenue and profitability for specified area. In addition, the Senior Aortic District Manager will be responsible for the overall employment,… more
- Deloitte (Boston, MA)
- …impact that matters with SAP solutions. Work you'll do As a SAP Managed Services Senior Manager , you will be responsible for coordinating teams of consultants to ... clients to ensure the quality delivery of services, enhance customer satisfaction, define and advance performance metrics (KPIs), resolving...or S/4 HANA + 5+ years' experience as a senior engagement manager or equivalent + Project… more
- Chewy (Boston, MA)
- …will serve as the primary point of contact for key accounts, driving customer satisfaction, retention , and growth through exceptional communication and strategic ... on retention and growth. + Exceptional ability to translate customer needs into actionable solutions. + Outstanding verbal and written communication skills,… more
- Verndale (Boston, MA)
- About the Salesforce Senior Account Manager This is an exciting opportunity to join one of Verndale's fastest-growing practice areas. You will have the ... and play a key role in delivering value for our customers. The Sr. Account Manager will directly build and manage client relationships with a portfolio of 8-12 key… more
- Bell Partners (Revere, MA)
- …their unique role and seizes the opportunity to make an impact. As a Senior Maintenance Manager with Bell, you will manage, direct, supervise, and perform ... appraisals + Provide feedback to associates with the assistance of the Community Manager + Inspect the community and grounds regularly, and identify any areas in… more
- HUB International (Wilmington, MA)
- …maintain their own unique, regional culture. We currently have an opportunity for a ** Senior Account Manager ** . The selected employee will be responsible for ... and procedures of the Company with focus on organic growth and retention . **Responsibilities:** + Review and analyze personal accounts for coverage, limits, etc.,… more
- Deloitte (Boston, MA)
- …Analytics ambitions Recruiting for this position will end on 2/3/2025. Work You'll Do As a Senior Manager in our AI & Data Team are expected to contribute to the ... guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff… more
- Marriott (Boston, MA)
- … Customer Service** * Provides services that are above and beyond for customer satisfaction and retention . * Improves service by communicating and assisting ... satisfaction result with employees. * Responds in a timely manner to customer service department request. **Managing and Conducting Human Resource Activities** *… more
- Cengage Group (Boston, MA)
- …to the EVP & GM of Cengage Select, the SVP & General Manager of Milady will drive the overall business strategy, product innovation, go-to-market execution, ... positions, with a demonstrable track record of driving innovation, retaining customer loyalty and driving profitability in a high market share business.… more
- Rocket Software (Boston, MA)
- …is a full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the ... customer implementations to ensure best practices are utilized for maximum customer satisfaction and ongoing business retention + Liaison with Support and… more
- Wolters Kluwer (Boston, MA)
- …Your role for Wolters Kluwer is responsible for prospecting new business in new customer accounts to support the execution of the Wolters Kluwer sales strategy. We ... to maximize profits. + Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. + Track and analyze sales statistics… more
- Wolters Kluwer (Boston, MA)
- …(WK) Legal and Regulatory is responsible for prospecting new business in new customer accounts to support the execution of the Wolters Kluwer Legal & Regulatory ... to maximize profits. + Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. + Track and analyze sales statistics… more
- Emerson (Boston, MA)
- …delivered through NI software to improve adoption, retention , and expansion within the customer base. The Customer Success Manager serves as the internal ... The Customer Success Manager role at NI...The Customer Success Manager role at NI will be serve as...and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development… more
- Wolters Kluwer (Waltham, MA)
- …practices and capabilities to generate new business, cross-sell, and upsell, and support customer retention . You will also own the segment campaign calendar and ... customer needs and feedback + Closely monitor customer retention rates, and upsell and cross-sell...campaign plans. Experience in defining messaging strategy across the customer journey with technical and senior -level buyers… more