• Customer Success Manager

    Cleo (Pottsville, PA)
    …both internally and externally + Keep accurate records, including documented customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager** Remote Cleo is...** Customer Success Manager** Remote Cleo is a cloud integration technology company...we have to offer:** + Competitive compensation + Great Healthcare + Dental + Vision + Flexible PTO +… more
    Cleo (08/29/24)
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  • Escalation Manager

    Cleo (Pottsville, PA)
    …this position is to increase customer satisfaction through proactive, professional customer support for SaaS (Software as a Service ) customers, exceeding the ... **Escalation Manager** Remote - USA Cleo is a cloud integration...for prompt action and adequate traction. Aided with coordinating customer meetings when necessary. + Monitor queues and work… more
    Cleo (09/24/24)
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  • Technical Solutions Manager

    Cleo (Pottsville, PA)
    **Technical Solutions Manager** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our ... be the client's primary point of contact and accountable for the customer 's support experience. The Technical Solutions Manager manages general functions while… more
    Cleo (09/24/24)
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  • Support Shift Lead

    Cleo (Pottsville, PA)
    **Support Shift Lead** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... and direction as needed. + Assist with triaging and managing issues and service requests assigned to the team. Assist members based on workload, complexity, and… more
    Cleo (09/24/24)
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