- Novo Nordisk Inc. (Plainsboro, NJ)
- …oversees the design, integration, and management of MarTech solutions to support customer experience (CX) campaigns, ensuring seamless integration with other ... aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an...strategies to drive business growth and deliver a cohesive customer experience . Relationships The role of CX… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …is to drive the successful execution of omnichannel marketing campaigns within the customer experience operations team. This role is responsible for coordinating ... Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients.… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …adjustments on customer centric campaigns to improve the overall value and customer experience . Utilize data analytics to gain insights into customer ... Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients.… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. ... aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an...our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …comprehensive strategy for designing and orchestrating Therapeutic Area (TA) specific customer experience activation and channel strategies across paid, earned, ... and field CRM channels. This role is responsible for ensuring omnichannel customer experience strategies, related activities, and tactics are aligned with… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. ... experience leading brand strategy development and driving impactful customer experiences is required Proven track record of innovative market tactics/high… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. ... aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an...and across all aspects of business (ie, operations, engagement, experience , customer and financial). Define best practices… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …to guide customer experiences Proven track record of innovative customer experience tactics/high impact results (based on metrics/ROI) Outstanding planning ... Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients.… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. ... aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an...our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset… more
- HomeSafe Alliance (Trenton, NJ)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- NJM Insurance (Trenton, NJ)
- …listening skills + Strong multi-tasking ability + Prior customer service or contact center experience + Quiet, distraction-free work area at home ... Experience - 6 years in a row! Our Contact Center team enjoy: + Salary begins...a 5% shift differential. Responsibilities + Deliver a high-quality customer experience while consulting and counseling customers… more
- HomeSafe Alliance (Trenton, NJ)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- HomeSafe Alliance (Trenton, NJ)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- Zoom (Trenton, NJ)
- …expect We are seeking a talented individual Enterprise account executive with specialized experience in Contact Center sales. Understands the industry ... potential of virtual collaboration. What we're looking for + Experience (5+ yrs) Enterprise Contact Center...demo and sales guides; learning and training materials + Experience utilizing Customer Relationship Management (CRM) tool… more
- BAYADA Home Health Care (Pennsauken, NJ)
- …managing teams in a multi-channel contact center environment or equivalent work experience in a customer facing role. + Working knowledge of contact ... Director** to help guide and support managers within our Customer Care Center . This person will direct...office activities comply with company standards. Rely on extensive experience and judgement to plan and accomplish goals while… more
- Dow Jones (Princeton, NJ)
- …guidelines and to be resourceful when investigating/researching complex customer queries. + Experience in a contact center and/or customer service ... a plus. + College degree desired or equivalent work experience . + Previous research experience desired. +...Dow Jones - Customer Service Job Category: Customer Service & Contact Center … more
- PNC (Philadelphia, PA)
- …be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, ... and coaches the branded sales process to proactively achieve sales targets and customer loyalty. + Drives the employee engagement experience . Responsible for… more
- The Salvation Army (Philadelphia, PA)
- …Sales and Marketing or related field. Master's degree preferred. Minimum of 3 years of experience in the sales and customer service field. 2-3 years of ... Overview TITLE: Welcome Center Manager (WCM) DEPARTMENT: Operations Ministry REPORTS TO:...experience in management of customer service and other professionals. Excellent customer … more
- Pearson (Philadelphia, PA)
- …issues. Ability to multi-task. **Qualifications Requirements:** . + Minimum of 1-year customer service experience preferred. + One-year supervision experience ... your career, we are now hiring for a **Test Center Manager** to join our team in **Philadelphia, PA...equivalent is required. + Bachelor's degree or equivalent business experience preferred. + Team leading and training skills, and… more
- Lincoln Financial Group (Trenton, NJ)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work...leadership, coaching and process management to ensure a positive experience for our participants, peers, and partners. You will… more
