• Director of Customer Contact

    M&T Bank (Williamsville, NY)
    **Overview:** Responsible for leading continuous improvement and strategic innovation work for our M&T contact center. Will use Agile Principles, LEAN Six Sigma, ... best practices in consultation with business leaders, technology, and our Contact Center team. This leader will develop strategic recommendations and improve… more
    M&T Bank (09/14/24)
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  • Director of Product Management

    Renaissance (Buffalo, NY)
    …with go-to-market messaging. Researches and analyzes market trends, competitors and customer needs to identify opportunities. Envisions future and creates 3-year ... roadmap **.** **In this role as a Director of Product Management, you will:** + Manage the...and product delivery for international and reseller operations, large customer support and licensing + Successfully position product with… more
    Renaissance (10/25/24)
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