- Piedmont Airlines (Charleston, WV)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Oracle (Charleston, WV)
- …under the Fair Labor Standards Act. US Veteran transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and ... resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service … more
- Capital One (Charleston, WV)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...while mitigating product risks + Transformational Leadership - Leads cross functional teams to solve customer problems… more
- Rubrik (Charleston, WV)
- …while collaborating with Rubrik partners worldwide. Responsibilities: + Work cross -functionally with MSPs, MSSPs, and Rubrik teams (sales, engineering, product ... enablement initiatives/projects + Champion new lines of business, contribute to service creation, and drive innovation in Rubrik-powered use cases + Collaborate… more
- Oracle (Charleston, WV)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... dynamics to develop differentiated strategies for AI Agents in customer service . + ** Cross -Functional Collaboration:**...+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service… more
- Otsuka America Pharmaceutical Inc. (Charleston, WV)
- …executive presentation and collaboration skills + Demonstrated ability to deliver exceptional customer service and build strong relationships with internal and ... Director, R&D HCP Engagement CoE is a critical change agent and system implementer responsible for designing the operating...Sourcing, Finance, Compliance) and external experts, ensuring the CoE service model evolves based on customer needs… more
- Oracle (Charleston, WV)
- …-focus of the leading enterprise software company in the world._ Oracle Generative AI Agent Service is an exciting team in Oracle Cloud Infrastructure. We are ... be leading the effort of building distributed, scalable, high-performance generative AI agent service in partnership with our applied scientists and software… more
- Oracle (Charleston, WV)
- …team within one of the world's largest cloud platforms. The Generative AI Service team within OCI is focused on developing infrastructure and tools to operationalize ... and implementation of scalable, distributed systems that serve LLMs and support agent -based workflows. You will work in a collaborative environment with applied… more
- Coinbase (Charleston, WV)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
- Capital One (Charleston, WV)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on...or equivalent certification + At least 3 years of Customer Service or Call Center experience +… more
- Coinbase (Charleston, WV)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Rubrik (Charleston, WV)
- …existing environments (hypervisors, storage, networking, identity, ticketing/ITSM, SIEM, etc.). Service Industrialization & Partner Enablement + Collaborate cross ... The New Product Introduction (NPI) & Service Creation Solution Architect role is a new...standard BOMs, sizing guidelines, and configuration patterns for typical customer and MSP use cases. Presales & Solution Architecture… more
- Lumen (Charleston, WV)
- …This critical role is about building the next generation of digital service , moving the customer experience from **interaction-first to resolution-first** , ... customer journeys and business requirements (eg, ticket creation, service modification, billing inquiries) into clear, actionable technical specifications for… more
- Oracle (Charleston, WV)
- …(GBU) Generative AI team is responsible for leading Generative AI and Agent needs of business applications serving variety of markets including Finance, Hospitality, ... and engineers to deliver high quality generative ai and agent features that delights our customers with the confidence...in the field of generative AI. + Collaborate with cross -functional teams to drive the development and adoption of… more
- Rubrik (Charleston, WV)
- …environment, takes pride in quality work product, and thrives in a customer - service -oriented role. This role will primarily focus on the administrative ... tools * Collaborate with other internal sales clients and cross -functional departments within Rubrik on behalf of Legal *...and/or IT businesses, with knowledge of SaaS and cloud-based service offerings a plus \#LI-Remote The minimum and maximum… more
- Oracle (Charleston, WV)
- … agent -driven actions with existing automation systems (LARS, CI/CD, service health signals). Contribute to next-generation self-healing and autonomous operations ... (ST) and multi-tenant (MT) OAC instances. Expand automated coverage for service health, capacity, cluster availability, and network-related alarms. Enhance AI-driven… more
- Rubrik (Charleston, WV)
- …leveraging them as an important route to market as cloud and managed service providers. You will also be responsible for discovering and developing new ... opportunities, managing pipeline, executing account strategies, and managing customer expansion. This role will be quota-driven and will represent Rubrik within the… more
- Ensono (Charleston, WV)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross -platform certifications, Ensono empowers our clients to keep ... strategy, roadmap, design, and planning workshops + Ensure that customer expectations are appropriately set and managed + Own...our solutions, across multiple domains, in the delivery of service offerings + Break down the problem into manageable… more
- Lumen (Charleston, WV)
- …action plans to cross -sell and up-sell accounts to increase overall total customer spend with the company. + Learns and develops further knowledge of new ... and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales… more
- Oracle (Charleston, WV)
- …the core cloud services that power modern enterprise applications. The Generative AI Service team focuses on building and scaling systems that enable Large Language ... Models (LLMs) and agent -based AI applications to run reliably and efficiently in...Java. - Participate in code reviews, design discussions, and cross -team collaboration. - Assist in deploying and monitoring services… more