- HomeSafe Alliance (Atlanta, GA)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... Customer Care Specialist 's to support the Customer Care contact center by providing immediate...the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call… more
- Fiserv (Marietta, GA)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Contact Center Support Specialist **What does a great Contact Center Support ... vendors, and internal team members. You will support high call volume caseloads and will have an opportunity to...purposes, the business title for this position is Contact Center Tech Specialist . **What you will do:**… more
- JPMorgan Chase (Atlanta, GA)
- …diversity, integrity, and teamwork. As an Account Supervisor in the Operations Virtual Call Center , you will exhibit a profound understanding of client success ... from home team navigating multiple technologies to support a Call Center environment + Comfortably lead and...logically and with good judgment to ensure the appropriate customer outcome is taken by the specialist … more
- Randstad US (Buford, GA)
- customer service specialist . + buford , georgia...ability to connect to an ethernet cord directly. + Customer centric with recent call center ... to Change + Typing Skills + Basic Software Skills + Basic Computer Skills + Customer Service + Call Center Support + Customer Relations + Customer … more
- AON (Alpharetta, GA)
- …site Customer Service Associates in Alpharetta Georgia! Are you a Tier I Customer Care Call Center Representative able to provide outstanding inbound ... way Skills and experience that will lead to success + Previous customer service or call center work experience + Proficient in Microsoft Office Suite… more
- BCA Financial Services, Inc. (Atlanta, GA)
- …front desk, call center , call center representative, remote call center , customer service jobs, contact center , customer service, ... + Paid time off and Paid holidays The Collections Specialist will: + Provide exceptional customer service...call center representative, remote work, virtual call center , work from home, remote work… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …+ High School Diploma; BA/BS preferred. + At least 4 years of experience in a customer service, hospitality, call center or sales environment Or 12 months ... Access. + This role is the link between the call center Supervisors and Agents. + The...high-performing brand ambassadors focused on the delivery of excellent customer service in all patient interactions. + Assist Supervisor:… more
- Siemens (Buford, GA)
- …tasks on automation systems. Tasks include service agreement maintenance, projects, and on- call (time and material) service. Responds to emergency service calls as ... Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as...for our environment. Curious to see what a Service Specialist does on a day-to-day basis? CLICK HERE: … more
- State of Georgia (Fulton County, GA)
- Office of Traffic Operations- Mgr 1, Transport Specialist - TRM030- PG P- TMC Manager Georgia - Fulton - Atlanta ... RESPONSIBILITIES: + Under limited supervision at the Transportation Management Center (TMC) in Atlanta; manages all activities of the...+ This position requires statewide travel and must be On- Call twenty-four hours a day to resolve any emergency… more
- Verint Systems, Inc. (Atlanta, GA)
- …and a strong telephony background, highly desirable. + Prior implementation experience of call center products and CCaaS Solutions. \#LI-KD1 Verint Systems Inc. ... At Verint, we believe customer engagement is the core of every global...Specialist (SDS) will be responsible for demand driven customer pricing requests. The SDS will engage directly with… more
- Bank OZK (Alpharetta, GA)
- …+ High school diploma or equivalent required. + Minimum of two (2) years of customer service or call center experience, required. + Minimum of two ... primary point of contact in the consumer loan process, the Consumer Loan Specialist is responsible for educating the applicants(s) on the Bank's loan products and… more
- US Bank (Atlanta, GA)
- …need. Job postings in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for ... ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes...goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products,… more
- US Bank (Atlanta, GA)
- …need. Job postings in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for ... ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes...goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products,… more
- Amazon (Atlanta, GA)
- …sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call /contact center and/or the integration of these complex solutions, ... and Samsung. AWS is seeking an experienced CCaaS Sales Specialist to help us establish AWS as the market...points of meeting the high bar of delivering outstanding customer service. This service will offer a compelling alternative… more
- Evolent Health (Atlanta, GA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... high-quality products. Our team values collaboration, continuous learning, and a customer -centric approach, ensuring that every team member contributes to providing… more
- Olympus Corporation of the Americas (Atlanta, GA)
- …This is a project based position that is dependent upon the length of our customer contracts. The primary role is to provide customer support of Olympus ... electronic troubleshooting. + Coordinate periodic evaluations of the equipment with the customer to make determinations as to repair or replacement needs in the… more
- Sunrun (Atlanta, GA)
- …experience + Prior experience in working in and supporting teams with strong customer communication functions, including call center expertise. + Ability ... or customers directly as needed; + Confirm appointments with customer or through CX Pro team 1-2 days prior...and coordinate rescheduled appointments with CX Pro team and/or customer directly as needed; + Perform install readiness reviews,… more
- Verint Systems, Inc. (Atlanta, GA)
- …with physical security or video surveillance hardware or software products. + Prior Call Center experience. + Formal ticketing system and/or Oracle Database ... and updates CRM notes in ticketing system. + May be involved in customer installations and training. + Works with higher level technical support employees to… more
- Sutherland Global Services (Atlanta, GA)
- …school diploma or GED **General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service ... is different and where you learn with each new call ? **Join Us.** We're Sutherland, and we're now hiring customer service reps to help us support a new client,… more
- City National Bank (Atlanta, GA)
- …process measurement reporting, and developing quality guidelines and procedural manuals for our call center operation. + Perform other duties as required or ... + 7 years of experience in a Client Contact Center environment and/or customer service operations, with...internet applications and systems and/or software associated within the Call Center . + Thorough knowledge of PC… more