• Contact Center Quality Auditor

    HomeSafe Alliance (Atlanta, GA)
    … department. **POSITION DESCRIPTION** : + Perform quality review of a subset of contact center customer interactions and/or processes to determine department ... make recommendations for process and quality improvement based on customer feedback and contact center ...program + Family Support: Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program… more
    HomeSafe Alliance (09/10/24)
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  • FL Medicaid Contact Center

    Humana (Atlanta, GA)
    …our Medicaid members, to provide the best solutions and outcomes working in a best-in-class contact center . As a Contact Center Representative 2, you ... The initial 120 days of employment as an Inbound Contact Center Representative constitute an appraisal period....an online activity where you will learn more about Customer Care jobs at Humana, try out… more
    Humana (09/10/24)
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  • Rehab Center Manager

    Emory Healthcare/Emory University (Atlanta, GA)
    …area-specific retention objectives within center . + Ensures State, Federal and Customer regulations, policies, procedures and patient care standards are met ... Therapist. Fully clinical role.** + Responsible for supervision of a therapy center . + Responsibilities of Patient Care /Caseload Management to include the… more
    Emory Healthcare/Emory University (06/25/24)
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  • Claims Call Center Representative

    Zurich NA (Atlanta, GA)
    …multinational corporations. We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated contact center team ... Claims Call Center Representative 116763 Zurich is a leading multi-line...recommendations to the team to improve the quality of customer care . + Follow procedures to ensure… more
    Zurich NA (09/11/24)
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  • Program Manager - Call Center Patient…

    IQVIA (Atlanta, GA)
    …this role provides strategic client management, coupled with virtual program call center oversight and management. _The information contained herein is intended to ... to limit company expenses + Monitor and verify call center staff phone calls with patients, providers, and third-party...and provider communication for faxing + Address staff and customer questions and recommend corrective services + Update SOPs… more
    IQVIA (07/23/24)
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  • Outbound Call Center Representative

    Momentum Solar (Norcross, GA)
    …experts at establishing rapport with clients quickly + Be able to validate prospective customer -s contact and home information in CRM system + Create a positive ... Outbound Call Center Representative- GA Department:CALL CENTER OUTBOUND...Benefits: + Base pay with uncapped commission + Health care , Dental, and Vision Insurance. + Work from Home… more
    Momentum Solar (07/17/24)
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  • Customer Care Representative

    MSC Industrial Supply Co. (Mableton, GA)
    …of Customer Care Representative delivers effortless, personalized and profitable customer experiences in a contact center environment using various ... build a diverse and inclusive workplace. Employment Type :Full Time Job Category : Customer Care Work Location : Mableton, GA State or Province : Georgia (US-GA)… more
    MSC Industrial Supply Co. (06/15/24)
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  • Transplant Financial Counselor, Liver…

    Emory Healthcare/Emory University (Atlanta, GA)
    …resolve account balances. + Responsible for handling and resolving incoming customer inquiries / or concerns by providing patient/guarantor from physician practices ... an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion." **PHYSICAL REQUIREMENTS:**… more
    Emory Healthcare/Emory University (07/18/24)
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  • Patient Access / Customer Service

    Emory Healthcare/Emory University (Atlanta, GA)
    …demographics and insurance coverage. + Performing general scheduling, registration, messaging and customer service duties. Contact Center + Answering phones ... **Overview** Grow your career with an employee-empowered health care organization who offers life-saving, innovative care...in a high volume customer service call center or contact center environment… more
    Emory Healthcare/Emory University (09/11/24)
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  • Customer Service Specialist 1 AIM

    AON (Alpharetta, GA)
    …site Customer Service Associates in Alpharetta Georgia! Are you a Tier I Customer Care Call Center Representative able to provide outstanding inbound ... privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ###@Aon.com Nothing...Associates in Alpharetta Georgia! Are you a Tier I Customer Care Call Center Representative… more
    AON (08/27/24)
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  • Heart Failure Registered Nurse Care

    Emory Healthcare/Emory University (Atlanta, GA)
    …mentorship, _development,_ and leadership programs + And more **Description** **Registered Nurse Care Coordinator (RN), Heart Failure Center ** The RN Care ... A track record of strong oral and written communication, customer service and critical thinking skills is required. Knowledge...patient concerns to providers. + Proactive patient outreach and care coordination for a panel of patients to achieve… more
    Emory Healthcare/Emory University (08/29/24)
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  • Representative, Customer Service II

    Evolent Health (Atlanta, GA)
    …+ 2+ years of practice experience in health plan, PBM, pharmacy or health care practice with Call Center experience is preferred. + Experience working in ... and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented...for the culture. **What You'll Be Doing:** Our Representative, Customer Service II candidates can anticipate a role that… more
    Evolent Health (09/11/24)
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  • Principal Consultant, Utility Customer

    Black & Veatch (Atlanta, GA)
    **Principal Consultant, Utility Customer Programs** Date: Aug 28, 2024 Location: US Company: Black & Veatch Family of Companies **Together, we own our company, our ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...to use. **The Opportunity** _As the_ **_Principal Consultant, Utility Customer Programs_** _, you will have the opportunity to… more
    Black & Veatch (08/29/24)
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  • Customer Service Associate - Apartments.com

    CoStar Realty Information, Inc. (Atlanta, GA)
    …probing, building rapport and objection handling + Maintain an accurate directory of customer contact details and company information for assigned customers and ... . **Role Description:** At Apartments.com we believe that the customer is at the center of everything...role with a demonstrated track record of providing excellent customer care + Results and solutions-oriented approach… more
    CoStar Realty Information, Inc. (09/06/24)
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  • Coordinator, Individualized Care

    Cardinal Health (Atlanta, GA)
    …and pharmacies + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **Qualifications** + Minimum high ... **_What Individualized Care contributes to Cardinal Health_** Delivering an exclusive...specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized… more
    Cardinal Health (08/14/24)
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  • Customer Service Representative - Accredo…

    The Cigna Group (Atlanta, GA)
    …capacity to adapt to various patient perspectives. + Must be available to work within Contact Center hours: Monday through Friday, 8:00 am to 11:00 pm EST, and ... leading specialty pharmacy serving patients with complex health conditions. As a Customer Service Associate Representative, you'll play a crucial role in delivering… more
    The Cigna Group (09/07/24)
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  • Customer Service Assistant (Hybrid)…

    CARMAX (Norcross, GA)
    …way your career should be! **Provide an iconic customer experience** As a Customer Experience Assistant at one of our Contact Centers, you'll ensure we're ... online, or answering their questions via text message, your care and empathy will give them the personalized experience...+ **Candidates must live within 1 hour of the Customer Experience Center (CEC) location** **About CarMax**… more
    CARMAX (08/23/24)
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  • Bilingual Customer Service Associate…

    CoStar Realty Information, Inc. (Atlanta, GA)
    …probing, building rapport and objection handling. + Maintain an accurate directory of customer contact details and company information for assigned customers and ... role with a demonstrated track record of providing excellent customer care . + Fluent (written and verbal)...Paid time off + Tuition reimbursement + On-site fitness center and/or reimbursed fitness center membership costs… more
    CoStar Realty Information, Inc. (07/27/24)
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  • Senior Customer Service Representative

    Tru Green (Suwanee, GA)
    customer concerns and overcome objections by telephone. + Enters and maintains customer data (eg, contact information, service plan, billing information) into ... diploma/GED required. Associate's degree preferred. + 2-3 years of customer service experience required + Call center ...preferred Knowledge, Skills, and Abilities: + Knowledge of lawn care services and products + Customer service… more
    Tru Green (08/30/24)
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  • Virology Customer Representative…

    Merck (Atlanta, GA)
    …customers - knowing when/how to seek and provide additional information. + Within select customer accounts, acts as primary point of contact for customer , ... **Job Description** The Virology Customer Representative is a key member of the...in or within a reasonable commuting distance to workload center . + Overnight travel is expected to be about… more
    Merck (08/31/24)
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