- Capgemini (Atlanta, GA)
- **Job description** **:** ** Google CCAI / CES Business Analyst / Technical Analyst** 10 overall; 3 on Technology CES / CCAI , Dialogflow CX, Agent ... more
- Capgemini (Atlanta, GA)
- …description:** Conversational Architect with GCP experience specific experience in Caas, agent desktop, CCAI and agent assist + Experience with CES / CCAI ... more
- Capgemini (Atlanta, GA)
- …**:** **Key Responsibilities:** o Design and implement the Customer Experience Strategy ( CES ) or Contact Center AI ( CCAI ) o Define customer journeys ... more
- Capgemini (Atlanta, GA)
- …team and oversee the requirements gathering process. + Elicit, analyze, and document business requirements, aligning with Google 's CES and CCaaS ... more
- Capgemini (Atlanta, GA)
- …flow CX, and Agent Assist . **Key Responsibilities:** * Ensure seamless integration of Google CES and CCaaS with existing systems. * Designing, developing, and ... more