- GovCIO (Atlanta, GA)
- …Affairs (VA). This position will be full-time and fully remote . **Responsibilities** The Remote Help Desk Analyst performs daily activities that are ... **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran… more
- Marriott (Atlanta, GA)
- …inquiries via phone, email, or chat following department policy. + Creates and updates Help Desk incident or service tickets. + Ensures a positive customer ... SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst ...commuting distance to Bethesda, MD will be considered for Remote positions. The application deadline for this position is… more
- Insight Global (Atlanta, GA)
- Job Description A client of Insight Global is looking for an Sr. Help Desk Analyst to join their Desktop Support team. Most of this person's day will be ... person will work through a queue of tickets for both face to face and remote in support. There will also be some physical and technical project work involved. This… more
- Carrington (Atlanta, GA)
- …amazing team and work remote , prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …coordination for the School of Medicine's Office of Information TechnologyServices' (SOMITS) Help Desk phone line and ServiceNow support ticketing system. + ... + Serves as backup technical support for SOMITS' Educational Analyst II providing application and databasesupport for Graduate Medical...JOB DETAILS Incident Coordination: + Serve as primary SOM Help Desk phone support. + Provide incident… more
- Marriott (Atlanta, GA)
- …via email or chat to customer inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... member of the IT Service Delivery organization, the support analyst provides first level hotel operations, functional, and technical...and follow-up for all customers who call into the Help Desk . + Maintains, reviews and complies… more
- Capgemini (Atlanta, GA)
- …Level - 2 years' work experience in Technical Call Center, IT (International Technology) Help Desk , or equivalent technical support role. * 2 years' work ... **Job Description** The Junior Desktop Analyst plays a critical role in providing technical...ticketing system, using Knowledge Base articles * Use of Remote Tools to take control of customer's PC/workstation for… more
- Valvoline Global (Atlanta, GA)
- …the project and that the proper hand-offs occur with the technical support team, Help Desk , and assigned business unit(s). + Collaborate with project teams to ... Valvoline has a rewarding opportunity as a **IT Business Analyst I** . We whole-heartedly adopt a 'never idle'...a deep understanding of business processes and technology to help business partners achieve desired outcomes. In addition, this… more
- Chick-fil-A (Atlanta, GA)
- …Information Systems, Business, Marketing Degree or related field + 0-2+ years Help Desk /Call Center experience + Customer service experience + Hospitality ... hardware and software by utilizing all available resources provided, such as remote access tools, automation scripts, and monitoring platforms + Using KCS… more
- DLA Piper (Atlanta, GA)
- …from or providing support to multiple regional managers simultaneously. This position is remote and may require work across various time zones and may require ... needs of assigned region. **Location** This position can be remote . Candidates may be required on occasion to visit...regional territory. + Be the Subject Matter Expert to help provide legal billing surge support for several regional… more
- Marriott (Atlanta, GA)
- …**Preferred:** + ITIL or Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT ... all supported activities. + Create, manage, and monitor ongoing support training for analyst 's and coordinating training with other groups as needed. + Serve as… more