- CAI (Atlanta, GA)
- …Number** R4174 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... needed to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst ** to provide Level 1 technical… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …incidents + Communicate courteously and effectively to ensure customer and service level standards are successfully met + Anticipates and proactively responds ... one year experience in a direct user support help desk environment including the use of Microsoft Office Suite,...without a degree + A+ Certification, or Support Center Analyst Certification, or IS related Certification preferred **JOIN OUR… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more
- State of Georgia (Fulton County, GA)
- …state and local government entities. IT infrastructure services encompass mainframes, servers, service desk , end user computing, disaster recovery and security. ... SOC Analyst 1 & 2 (GTA) Georgia - Fulton -...Up for Job Alerts Start your career in public service - JOIN OUR TEAM Georgia Technology Authority (GTA) a… more
- Public Consulting Group (Atlanta, GA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for a consulting company serving a large ... K-12 clients. **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education software products in a… more
- Warner Bros. Discovery (Atlanta, GA)
- …of inbound and outbound integrations + Preferred experience of working with service desk / ticketing tools, preferable ServiceNow + Proven experience in ... here you are celebrated, here you can thrive. Support Analyst is a fundamental enabler to how we deliver...+ Proficiently manage customer issues and escalations, adhering to service level agreements (SLAs) across severity levels to meet… more
- Sevita (Atlanta, GA)
- …within the project tools + Support production applications by responding to service desk assignments, tracking problems/issues, and following up with customers ... impacts the lives of the individuals it serves? As the Senior Analyst for Applications Programming, you are responsible for new initiatives and enhancements… more
- Prime Therapeutics (Atlanta, GA)
- …and drives every decision we make. **Job Posting Title** Sr. Compliance Analyst (Regulatory Intelligence and Assessment) - Remote **Job Description** The Senior ... Compliance Analyst assists in the implementation of Prime's compliance programs...requests for information and proposals, + Develop/revise/maintain departmental SOPs, Desk Top Procedures, and source documentation + Assist with… more
- Prime Therapeutics (Atlanta, GA)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- Emory Healthcare/Emory University (Decatur, GA)
- …system for neglected tropical diseases (NTDs). This includes managing a Jira Service Management help desk , making contributions to a Confluence knowledge ... services and support to the NTD community. The Support Analyst is responsible for providing support to users of...resolution of tickets in accordance with defined timelines or service level agreements (SLAs) + Provide real-time virtual assistance… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …**Description** JOB DESCRIPTION: + The Senior Data Assurance & Compliance Financial Analyst in Research Grants & Contracts (RGC) conducts compliance reviews of ... their workloads). + May participate in audits, fiscally related site visits, and desk reviews on sponsored awards. + Collaborates with the Internal Audit and… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Provide backup support to admissions office staff as needed Deliver Exceptional Customer Service : + Assist stakeholders via front desk interactions, phone calls, ... and excellence of our academic community. **Description** This position of Admissions Analyst , plays a crucial role in providing comprehensive support to the… more
- Chick-fil-A (Atlanta, GA)
- …Information Systems, Business, Marketing Degree or related field + 0-2+ years Help Desk /Call Center experience + Customer service experience + Hospitality and/or ... sub-department of Field Operations. We provide support to our corporate users and quick- service restaurants by making it easy for our Operators, Team Members, and… more
- Emory Healthcare/Emory University (Decatur, GA)
- …including video conferences and virtual meetings via Zoom. Collaborating with the Help Desk , this role will respond to daily requests, break/ fix and meeting support ... (ITST) is responsible for all aspects of information technology services from help desk services to digital transformation. ITST aims to allow team members flexible… more
- Army National Guard Units (Marietta, GA)
- …related functions. Performs general network and telecommunications systems administration and service center/"help desk " functions. The incumbent assists in ... complete restoration of the network system database as directed. Performs customer service /control center duties such as accepting trouble calls, providing on the… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …worldwide including Delta's data centers, data/voice/radio communications, hardware, data storage and the Service Desk . Intern roles at Delta IT offer a chance ... in operational excellence while maintaining our reputation for award-winning customer service . In alignment with that level of excellence, the ITInfrastructure &… more