- Emory Healthcare/Emory University (Atlanta, GA)
- …incidents + Communicate courteously and effectively to ensure customer and service level standards are successfully met + Anticipates and proactively responds ... one year experience in a direct user support help desk environment including the use of Microsoft Office Suite,...without a degree + A+ Certification, or Support Center Analyst Certification, or IS related Certification preferred **JOIN OUR… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more