- Sanofi Group (Cambridge, MA)
- …the Job** We are seeking a skilled CRM Reporting Analyst to join our Patient Support Services team, playing a critical role in optimizing and enhancing ... **Job title:** _Patient Support Services - CRM ...grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the… more
- Sanofi Group (Cambridge, MA)
- …and deliver ad hoc reports from available tools - direct exports from the dashboards, CRM ( Customer Relationship Management ) extracts, or tailored lists ... some of the highest unmet needs. The Associate Director, Patient Support Services Analytics &...tool. Defects are escalated appropriately to the iCare Connect ( CRM ) team and/or data management team. +… more
- Chiesi (Boston, MA)
- …February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many ... mobile apps, social media, SMS/MMS, SEM/SEO, print) to drive patient engagement and support service ...experience across digital marketing channels, CRM strategy, patient journey mapping, segmentation, and brand/ customer messaging.… more
- Deloitte (Boston, MA)
- …Owners, Designers, Developers, Architects) through the implementation of patient services technology solutions; including patient CRM , patient ... an Industry Solutions Senior Consultant specializing in Life Sciences Patient Services , you will play a pivotal...patient outcomes. You will design, implement and optimize patient support programs, define project roadmaps and… more
- Deloitte (Boston, MA)
- …health. Work you'll do As an Industry Solutions Manager specializing in Life Sciences Patient Services , you will play a pivotal role in helping Patient ... Services clients achieve their transformation goals. Leveraging your expertise in patient services , you will interface between pharmaceutical, biotech or… more
- Cardinal Health (Boston, MA)
- Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford, ... life. Our diverse expertise in pharma, payer, and hub services allows us to deliver best-in-class solutions-driving brand and...and receiving PHI data that is generated in the CRM as part of the patient journey… more
- Chiesi (Boston, MA)
- …February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many ... at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our...reporting and global analytics. You'll be responsible for: + CRM monitoring + Provide support to Medical… more
- Takeda Pharmaceuticals (Cambridge, MA)
- … care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient -focused company that will ... span all HCP marketing stakeholders and channels. Working closely with our customer engagement colleagues, you will develop and execute tactics likely including but… more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- …Pharmacovigilance / safety systems o Regulatory, Quality, or Medical Affairs platforms o Commercial, CRM , patient support , or data and analytics solutions . ... **IT Project Manager - Life Sciences** **Category:** Project Management...teams to ensure appropriate validation and cybersecurity controls. . Support organizational change management activities including communication,… more
- OptiMindHealth (Needham, MA)
- …referrals from medical providers. 6. Document meeting results and necessary follow-up in the customer relationship management ( CRM ) system. Prepare and ... join our team. Today, OMH provides superior behavioral health services to patients in Massachusetts, Colorado, and Montana. Since... customer . Job Requirements: 1. Sales Execution and Customer Relationship Management (75% of… more
- Option Care Health (Boston, MA)
- …Representative will travel within their territory developing provider relationships and driving patient referrals to support infusion services within their ... (ie biologics coordinator) to appropriately promote Option Care Health and provide industry leading customer service + Maintain a call average as outlined in the… more
- Intermountain Health (Boston, MA)
- … facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management ). **_Please note that a video ... App, Strings Manager - version Feb 25 - Experience with Service Now change management and incident response **Qualifications:** - EDUCATION: Bachelor's… more
- Merck (Boston, MA)
- … Engagement, Customer Feedback Management , Customer Relationship Management ( CRM ), Customer Service Management , Ethical Standards, ... their own expense. **Preferred Experience and Skills:** + Background in sales, account management , consultative roles, or customer service . + Experience… more
- Envista Holdings Corporation (Boston, MA)
- …customers regarding Nobel Biocare digital products, software, and equipment. + Experience in CRM ( Customer Relationship Management software) + Advanced ... **Job Description:** The **NobelProcera Area Sales Manager (East Area)** is responsible for achieving the...Collaborate with Regional Managers, Area Directors, Marketing department and customer support . + Fiscal responsibility and budget… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …commercial strategy into practical, scalable systems, training and development programs, and services that support field execution. . Partner with Field Strategy ... . Promote a culture of operational excellence, innovation, and service to the field. **Change Management &...long-term impact to customers, patients, employees, and the business. ** Patient & Customer Centricity -** Maintain an… more
- Stryker (Providence, RI)
- …business. + Drive complex initiatives aimed at improving operational performance, customer service and commercial partnerships. + Constantly analyze, refine, ... As an Associate Manager , Field Service , you will lead...with direct or indirect people leadership Preferred: + Vendor management experience preferred + Experience with SAP, Salesforce, and… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …of those we serve. We achieve this through our relentless focus on customer centricity, patient empathy, expertise in enabling pathways for disease education ... and awareness of management options, and our unwavering commitment to supporting access...competencies (Accountability for Results, Strategic Thinking & Problem Solving, Patient & Customer Centricity, Impact Communications, Respectful… more
- Sodexo (Boston, MA)
- …outreach and strategic research. Sodexo is a global leader in integrated facilities management and food services , committed to improving quality of life for ... meetings for the Business Development Executive. + Maintain accurate records of interactions and opportunities in CRM ...and employees alike. We do this by providing food service , catering, facilities management , and other integrated… more
- Bristol Myers Squibb (Boston, MA)
- …+ Experience identifying, engaging, and cultivating credibility with customers across the patient care journey. + Demonstrated account management skills and ... environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the...The TAS is a critical role in our unique customer model to execute the BMS aspiration to be… more
- ThermoFisher Scientific (Waltham, MA)
- …and internal capabilities. + Promote Thermo Fisher's broad suite of clinical trial support services , including Clinical Ancillary Management , Comparator ... + Analyze market trends, competitive positioning, and customer insights to support account strategy and service innovation. **New Business Development** +… more