- NY State Solar (Manhattan, NY)
- Escalations Specialist Manhattan, NY Apply for this job Escalations Specialist Compensation: $55K-$65K per year Job Type: Full-Time, Monday - Friday. NY ... to helping New York become economically and environmentally sustainable. A Escalations Specialist will address high-priority customer concerns, ensuring that… more
- WTW (New York, NY)
- …delivery (GSD) + Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist ) on escalations + Gather and receive all client information ... those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The...Solid organization skills + Ability to mentor a Client Specialist colleague As an ACA you have the potential… more
- WTW (Short Hills, NJ)
- …delivery (GSD) + Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist ) on escalations + Gather and receive all client information ... those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The...Solid organization skills + Ability to mentor a Client Specialist colleague As an ACA you have the potential… more
- TD Bank (New York, NY)
- …Crime Risk Management **Job Description:** The Senior Financial Crime Risk Specialist role leads the development of enterprise programs including frameworks, ... at the bank. The team is responsible for managing procedures and escalations related to high-risk customers, including analysis of customer behavior and activity… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …(B2B) and Business-to-Consumer (B2C). **Essential Job Summary:** The Quality Assurance (QA) Specialist plays a key role within the contact center organization to ... a coaching-rich environment focused on ensuring Customer Service Representatives, Escalations Specialists, Sales Support Specialists, and Team Leads perform at… more
- the Vitamin Shoppe (Secaucus, NJ)
- **Overview** The **Quality Supplier Specialist ** maintains the supplier qualification testing program and all technical documents and Quality System SOPs for Private ... Brand products. The Quality Supplier Specialist will work closely with dozens of vendors and...cross-team discussions) to determine testing needs + Management of delays/ escalations of third party testing + Evaluating current vendor… more
- Weill Cornell Medical College (New York, NY)
- Title: Web Operations and Support Specialist Location: Midtown Org Unit: Web Operations Work Days: Weekly Hours: 35.00 Exemption Status: Exempt Salary Range: ... Hired for NYC Offices **Position Summary** The Web Operations and Support Specialist is responsible for managing daily operations and providing technical support for… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …Support Specialistrole, you will be responsible for supporting and managing escalations while maintaining the relationships between departments and servicing client ... needs. Your day-to-day duties will include handling all escalations , providing direct feedback following the resolution and reviewing small projects based on… more
- Dow Jones (New York, NY)
- …Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). **About the Role** The Sr.Ad Ops Specialist is a key member of the Strategic Planning & Delivery team, responsible for ... to ensure revenue recognition. Field and coordinate resolution of issues and escalations . * Ensure quality assurance, review, test and schedule campaigns in one… more
- DoorDash (New York, NY)
- …diving into the details, and providing actionable plans to triage and resolve escalations . + You are technically savvy - You possess technical acumen and are ... comfortable navigating engineering terminology, translating it into practical business understanding. + You are a relationship-builder - You excel at building relationships and can influence and motivate individuals at all levels, both internally and… more
- BMO Financial Group (New York, NY)
- …as per requirements. + Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales. ... sustainment of vendor solutions. + Resolves internal, first level customer escalations . + Leads/participates in the design, implementation, and management of core… more
- Bank of America (New York, NY)
- …opportunities that enhance the client experience. **The Role** The KYC Client Outreach Specialist (COS) teams serve as the Front Line Unit engaging with clients ... to maintain transparency of progress, expectations, and provide a forum for escalations across industry coverage + Drives the organization and recording of client… more
- MUFG (Jersey City, NJ)
- …provide more details. **Job Overview:** The Sr. Cloud Identity and Access Engineer specialist role is crucial to MUFG adherence to governance and safety and ... Onboard applications using SAML, OAuth, OpenID protocol + Provide support with escalations to vendor hosted apps + Collaborate with cross-functional teams and… more
- State of New York Mortgage Agency (New York, NY)
- …in accordance with program guidelines. + Oversee, train and support Document Specialist team performing final document reviews, which include physical and digital ... paid in full loan files. + Update loan records with status. + Communicate with escalations , problems and/or issues for resolution to supervisor. + Log in to the 800… more
- TD Bank (New York, NY)
- …team reviews FCRM exit decisions and oversees the tracking, reporting, escalations , and restrictions related to customers identified as posing increased financial ... within the financial services industry + Certified Anti-Money Laundering Specialist (CAMS) certification preferred + Preferred background of reviewing Level… more
- MetLife (New York, NY)
- …Deepen second sale participation by partnering with Voluntary Communication Specialist teams to drive enhanced communication strategies and participation on ... growth across the book of business. Manage service escalations and identify new solutions to enhance Pet service across the Group implementation and service… more
- Morgan Stanley (New York, NY)
- …Staff and serve as a point of contact for questions, issues, and escalations . Manage Internal and external examinations to test Operational support of the CDD ... the management of an AML program. >Certified as an Anti-Money Laundering Specialist by ACAMS or equivalent AML certification/license is a plus. >Strong understanding… more
- TD Bank (New York, NY)
- …a team of compliance professionals** + **Certified Fiduciary & Investment Risk Specialist (CFIRS) or Certified Trust and Fiduciary Advisor (CTFA) or relevant subject ... business/Compliance management based findings + Manages high risk initiatives and escalations ; leads initiatives/guidance as appropriate + Manages day to day… more
- Kuehne+Nagel (New York, NY)
- …as the first point of contact for customer inquiries, issues, or escalations . Collaborate with internal teams to address customer concerns promptly and effectively. ... commercial group. **Your Skills and Experiences** + Customer Services + Specialist (Biopharm) Courier Operations + Excellent Broad understanding of Courier… more