- Centene Corporation (Raleigh, NC)
- …performance and quality standards based on established contact center metrics + Provides customer service in a high pace contact center environment over the ... be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access… more
- Verint Systems, Inc. (Raleigh, NC)
- …the afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations + Bilingual + Successful completion of a ... feedback and recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account escalations as… more