- Centene Corporation (Raleigh, NC)
- …performance and quality standards based on established contact center metrics + Provides customer service in a high pace contact center environment over the ... be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access… more
- Verint Systems, Inc. (Raleigh, NC)
- …the afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations + Bilingual + Successful completion of a ... feedback and recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account escalations as… more
- Maxim Healthcare Services (Raleigh, NC)
- …with chronic and acute illnesses and disabilities. Our commitment to quality customer service , compassionate patient care, and filling critical healthcare needs ... Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program Retirement and Financial Security: Health Savings Account,… more
- Elevance Health (Durham, NC)
- …timely manner. + Researches and analyzes data to address operational challenges and customer service issues. + Provides external and internal customers with ... diploma or equivalent and previous experience in an automated customer service environment; or any combination of...at the first point of contact preferred. + A customer advocate willing to listen and find… more
- Atrium Hospitality (Greensboro, NC)
- …2+ years Human Resources or Administrative/office experience 2 years prior customer service experience **Preferred Prior Experience:** 2 years hospitality ... Full time **Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence** **Profile:** Reports To: Director, Human Resources or Area Director,… more
- Bank of America (Monroe, NC)
- …were routinely met or exceeded + Bilingual skills **Skills:** + Coaching + Customer Service Management + Customer and Client Focus + Performance ... knowledge, data driven decisions, simplicity and continuous improvement. + Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate,… more